Finder makes money from featured partners, but editorial opinions are our own.

Hong Kong airport suspends flights again


Ongoing protests at Hong Kong airport ground flights.

Aussie travellers heading to Hong Kong face a nervous wait on Wednesday 14 August 2019 following a weekend of delayed flights and escalating demonstrations, which culminated with flight cancellations on both Monday and Tuesday this week.

However, Wednesday could prove eventful following a night where protesters clashed with riot police before the police ultimately retreated from the airport.

The last update from the Hong Kong airport, which occurred at 5:15pm Tuesday 13 August 2019, stated that:

Terminal operations at Hong Kong International Airport have been seriously disrupted, and all check-in processes have now been suspended. All passengers are advised to leave the terminal buildings as soon as possible. Affected passengers please contact their respective airlines for flight arrangement.

While the airport authority has not updated its assessment since this time, things aren't looking good. Airline Cathay Pacific released this statement at 11pm Tuesday evening stating that it had been informed that all check-in activity had been suspended.

While Cathay reassured its customers that it intended to operate its flights as normal for those who were already in transit or airside, those yet to depart would need to be rebooked. It also advised those yet to depart that:

Customers are therefore encouraged to postpone non-essential travel from Hong Kong on Tuesday 13 August and Wednesday 14 August and should not proceed to the airport.

How does this impact your travel insurance?

If you're booked to go to Hong Kong in the coming week, whether or not you'll be covered by your travel insurance will depend on when you bought your policy. Since the protest has been world news, the incident becomes what travel insurers class as a "known event".

What this term means is that it's reasonable to expect that an everyday person would know what is happening and that this issue could impact travel. So, if you book your travel after something becomes a known event, your insurer is unlikely to pay your claim.

The table below displays when you would have needed to have bought cover with a range of Australian travel insurance brands in order to make a claim.

1CoverMust have bought your policy before 9am on 6 August 2019 (AEST).Lloyds
ahmMust have bought your policy before 7 August 2019.Zurich
CoverMoreMust have bought your policy before 7 August 2019.Zurich
Fast CoverMust have bought your policy before 12:05am on 7 August 2019 (AEST).The Hollard Insurance Company
SimplyMust have bought your policy before 9am on 6 August 2019 (AEST).Lloyds have bought your policy before 9am on 6 August 2019 (AEST).Lloyds
Virgin MoneyMust have bought your policy before 7 August 2019.Allianz
World2CoverMust have bought your policy before 7am on 7 August 2019 (AEST).Tokio Marine & Nichido Fire Insurance Co
ZoomMust have bought your policy before 9:00am 6 August 2019 (AEST).Lloyds

Travel insurance news

Picture: Wpcpey / Creative Commons Attribution-Share Alike 4.0 International

Ask a Question

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our 1. Terms Of Service and 6. Finder Group Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Go to site