Mount Agung affects flights

Volcanic ash cloud causes major issues at Denpasar airport.
The Mount Agung eruption caused havoc for Aussie travellers today as the subsequent ash cloud lead to flight cancellations and the closure of the Ngurah Rai International Airport.
According to the Bali Airport website, "Flight operations at Bali Denpasar Airport (DPS) are currently suspended due to Agung volcanic ash."
The government has closed the airport "starting from 7:15am local time on Monday 27 November 2017 until 7:00am on Tuesday 28 November 2017," according to an official statement.
With the growing popularity of Bali as a destination for schoolies and the summer holidays just around the corner, the eruption could not have come at a worse time.
The ash cloud comes after two months of seismic activity and speculation as to whether Mount Agung would actually erupt, and now that it has, it doesn't seem likely to stop any time soon.
"The height of the eruption has been steadily increasing, ash is currently observed to a height of 30,000 feet (or 9,144 metres) and a small amount of ash has fallen at Denpasar Airport and across Bali's south east," said a statement from the Australian government's Bureau of Meteorology.
As Mount Agung has now erupted, those looking to take out travel insurance will not have cover for claims relating to this event. Please review the table below to find out the various cut-off dates.
Mount Agung Update
22 November 2017 update: The Mount Agung volcano has begun erupting, and cover restrictions regarding the elevated threat posed by the eruption are starting to trickle in. This table will be updated once advice on cover is posted to a travel insurance brand's website. All times in the table are in AEST. Please check with individual brands to see if they are offering cover before buying a policy.
Information last verified at 4pm 27 November 2017.
Brand | Covered for Mount Agung | Not covered |
---|---|---|
AIG | Policies issued before 22 September 2017. | Policies issued after 22 September 2017. |
Columbus Direct | Policies issued from 21 June to 21 September 2017. | Policies issued after 21 September 2017. |
1Cover | Policies issued between 9am on 6th November 2017 and midday 22 November 2017. | Policies issued after 12pm Wednesday 22 November 2017. |
DU insure | Policies issued between 9am on 6th November 2017 and midday 22 November 2017. | Policies issued after 12pm on Wednesday 22 November 2017. |
Easy Travel Insurance | Policies issued before 2pm Thursday 21 September 2017. | Policies purchased after 2pm Thursday 21 September 2017. |
Fast Cover | Policies issued before 4pm 20 September 2017. | Policies issued after 4pm 20 September 2017. |
Go Insurance | Single-trip policies and trips booked under Annual Multi Trip before 12pm on 22 November 2017. | Policies issued after 12:01 pm on Wednesday 22 November 2017. |
Insure4Less | Policies issued before 2pm Monday 18 September 2017. | Policies issued after 2pm Monday 18 September 2017. |
iTrek | Policies issued between 9am on 6th November 2017 and midday 22 November 2017. | Policies issued after 12pm on Wednesday 22 November 2017. |
NoWorries | Policies issued before 16 September 2017. | Policies issued after 16 September 2017. |
Online Travel Insurance | Policies issued before 7am Tuesday 19 September 2017. | Policies issued after 7am Tuesday 19 September 2017. |
Simply Travel Insurance | Policies issued between 9am on 6th November 2017 and midday 22 November 2017. | Policies issued after 12pm on Wednesday 22 November 2017. |
Ski-insurance.com.au | Policies issued between 9am on 6th November 2017 and midday 22 November 2017. | Policies issued after 12pm on Wednesday 22 November 2017. |
Southern Cross | Policies issued before 10am Friday 22 September 2017. | Policies issued after 10am Friday 22 September 2017. |
Travel Insurance Saver | Policies issued before 2pm Thursday 21 September 2017. | Policies issued after 2pm Thursday 21 September 2017. |
Travel Insurance Direct | Policies issued before 8.05 pm Tuesday 21 November 2017. | Policies issued after 8.05 pm Tuesday 21 November 2017. |
Travel Insuranz | Policies issued before 2pm Monday 18 September 2017. | Policies issued after 2pm Monday 18 September 2017. |
Woolworths | Policies issued before 4pm Wednesday 20 September 2017. | Policies issued after 4pm Wednesday 20 September 2017. |
Worldcare | Policies issued before 7am Tuesday 19 September 2017. | Policies issued after 7am Tuesday 19 September 2017. |
Kango Cover | Policies issued between 9am on 6th November 2017 and midday 22 November 2017. | Policies issued after 12pm on Wednesday 22 November 2017. |
Under 30s Travel Insurance | Policies issued between 9am on 6th November 2017 and midday 22 November 2017. | Policies issued after 12pm on Wednesday 22 November 2017. |
Zoom Travel Insurance | Policies issued between 9am on 6th November 2017 and midday 22 November 2017. | Policies issued after 12pm on Wednesday 22 November 2017. |
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