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Tangerine mobile plans

Our verdict: Tangerine offers a range of month-to-month mobile plans but its prices are average at best.

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Pros

  • Runs on parts of the Telstra 3G, 4G and 5G network
  • Up to 1000GB of data banking allowed
  • Live chat support available

Cons

  • Additional fees apply if you don't setup direct debit

Compare Tangerine mobile plans

1 - 3 of 6
Name Product Data Price Apply Price
Tangerine 12GB 4G SIM
PostpaidNo lock-in contract
Tangerine 12GB 4G SIM
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 4G network
12GB
$22
per month
Go to site
View details
  • Unlimited standard national calls & texts
12GB
Data
$22
per month
Tangerine 25GB 4G SIM
PostpaidNo lock-in contract
Tangerine 25GB 4G SIM
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 4G network
25GB
$27
per month
Go to site
View details
  • Unlimited standard national calls & texts
25GB
Data
$27
per month
Tangerine 32GB 5G SIM
PostpaidNo lock-in contract
Tangerine 32GB 5G SIM
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 5G network
32GB
$33
per month
Go to site
View details
  • Unlimited standard national calls & texts
32GB
Data
$33
per month
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Tangerine mobile review: Our verdict

While Tangerine has some of the best and cheapest NBN plans around, its mobile plans are just okay.

You only have the option of month-to-month plans, but they're at least suited to all sorts of data users - from low to high.

Its value is better served with the higher data plans as they stack up much better against our $1 per GB benchmark.

Here's what you may appreciate with Tangerine mobile:

  • Access to the Telstra wholesale network including 5G
  • Live chat support available on the Tangerine website
  • Unlimited calls to 15 countries on most plans
  • Option to bank up to 1000GB of data for future use

But Tangerine is lacking on some fronts:

  • Plans are charged in advance despite being advertised as postpaid
  • Keep a watch out for additional costs. For instance, there's a $3.50 fee for non-direct debit payments
  • No bundling discount available for those on a Tangerine NBN plan

Read a more detailed review on


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Value for money

Tangerine's cheaper plans under $20 are fairly standard, matching up almost exactly with those from other budget Telstra providers such as ALDImobile.

In particular, the $19.90 plan is basically the same as its competitors, offering 10GB a month. This is around industry standard.

Again like most providers, when it comes to data, you'll get better value if you sign up to a larger plan.

  • Good to know: 3 of Tangerine's 5 mobile plans are below the $1/GB of data benchmark. But these are the mobile providers 3 largest plans.

coverage icon

Coverage

Tangerine uses parts of the Telstra 3G, 4G and 5G network for its plans.

  • Telstra's wholesale network reaches 98.8% of the population.
  • This is still wider coverage than either Optus or Vodafone.
    • You shouldn't have problems in metro areas, but may notice a dip in reception in rural and regional areas compared to plans on the full Telstra network (which reach 99.5% of Aussies).

customer service icon

Customer service

Tangerine's support services are available 8:30am-7pm AEST Monday to Friday, or 9am-6pm weekends. You can:

  • Ring up the call centre to get over-the-phone help
  • Chat to a customer service agent via live chat on the website
  • Leave a message on the Tangerine Facebook page
  • Good to know: You can also contact Tangerine via a Whatsapp phone number; however, response speed time can vary.

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Bonus features

Tangerine's plans are feature-light, with just a couple of options on some plans.

✈️ 24-hour roaming pack

When you travel overseas in selected countries, a 24-hour roaming pack will automatically activate.

Like all international roaming, it is expensive though – For a $25, 5 day pack you'll only get 1GB of data, 60 minutes of talk and 60 texts.

All other countries have expensive pay-as-you-go data and calls, making a local or travel SIM a much better option.

🌏 International inclusions

All of Tangerine's plans that cost $20 or more come with unlimited calls to 15 countries.

This is a welcome extra if you frequently call friends or family overseas, but is also widely available from cheaper providers.

Which rivals are giving Tangerine a run for its money?

Although Tangerine's plans are decent, there are other providers with great features that are worth considering.

For cheaper data:

circleslogo

Looking at Tangerine's 100GB mobile plan? Big-data users can get the same chunk of data for almost half the price with Circles.Life's 100GB plan.

For more extras:

aldimobile logo

ALDImobile is another provider on the Telstra wholesale network. Its plans are quite similar to Tangerine but with more extras like data rollover.

For a bundling discount:

mate logo

If you're looking to bundle your NBN and mobile under the same provider, Mate offers a better deal than Tangerine, with a $10 monthly discount.

Ready to sign up to Tangerine mobile?

Once you've decided which Tangerine plan you like, you'll simply have to fill out a few details. From there Tangerine will take care of the rest. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.

phone icon

What if I want to keep my current phone number?
You can choose to keep your current number during the SIM activation process (which requires you to ring up Tangerine). The activation and transfer process should take between 10 minutes and 1 hour.

If your current number is under someone else's name (a parent or a partner), it might take a little longer. Check our guide on how to transfer ownership of your mobile number..

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