Product details
Take advantage of free, unlimited access to your ING bank account. It comes with a linked Visa debit card that you can use to make your daily purchases – and you can receive $75 cash bonus.
To receive $75 bonus, you need to be in Australia and deposit at least $1,000 per month (your pay should do it).
- Product Name
- ING DIRECT Orange Everyday Account
- Monthly Account Fee
- $0
- Debit Card Access
- Visa
- ATM Withdrawal Fee
- $0
- Details
- No monthly fees, and you can use any ATM in Australia for free when you deposit $1,000 each month e.g your salary.
- Joint Application
- Yes
What are the features of the ING DIRECT Orange Everyday Account?
With the Orange Everyday Account there are a number of features to consider it when comparing the account to others that are available with Australian banks.
$0 Monthly account keeping fee
There are no fees when you bank using this everyday account from ING DIRECT.
Linked Visa debit card
You are issued a Visa debit card to use for accessing your account. This card can be used for purchases in person, online and over the phone wherever Visa is normally accepted.
So long as you are able to make the minimum, one-off monthly deposit of $1,000 into a Personal ING DIRECT account in your name (excluding Living Super) by the last day of the preceding calendar month, you will not be charged any transaction fees or domestic ATM fees when accessing the money in your everyday account.
It can be your pay, or come from an external bank account. It can also be separate payments, as long as it totals $1,000 by the end of the month.
If you're unable to meet the deposit requirements, then you'll be charged for ATM withdrawals.
You can spend the $1,000 on your everyday purchases, after you've deposited the funds.
Electronic payments
You can take advantage of BPAY, Pay Anyone, EFTPOS and Bank@Post transactions for free. There are also no dishonour fees.
Contactless payments with Android Pay
Google's Android Pay is now available for customers with a compatible Android device and the Orange Everyday debit card, allowing customers to make contactless payments for everyday items.
$0 ATM withdrawals from any ATM in Australia if you deposit $1,000 per month
Withdrawals can be made for free from any ATM in Australia, regardless of the bank, so long as you deposit your pay of $1,000 monthly. You'll get an Australian ATM fee rebate for your transactions, as long as you meet the conditions above.
Using your card overseas – Overseas ATM withdrawals and online shopping
Withdrawals made overseas using your Visa debit card will incur a charge of $2.50 per transaction plus a currency conversion fee. This is not including any fees that may be charged by the institution that owns the ATM overseas.
If you make an international purchase that involves converting currency to the Australian dollar your account (such as online shopping overseas) will be charged 2.50% of the Australian dollar amount as currency conversion fee.
Secure chip technology
The Orange Everyday has a security chip which gives you extra security by making it hard for criminals to get access to your details. The Visa Zero Liability policy means whenever you press ‘credit’ when making a purchase at a store or over the telephone, or use payWave, you’re not held responsible for fraudulent charges.
Branchless banking
You have round the clock access to your account through the ING DIRECT online banking portal, ATM access with your Visa debit card along with phone banking with ING DIRECT's 24/7 customer call centre. It's worth nothing that ING DIRECT is an online bank and therefore, doesn't have any branches.
What if I want to deposit cheques or cash into my account?
You can take advantage of Bank@Post outlets – these are Australia Post offices equipped with the facilities of a bank, so you can deposit your cheque or cash directly into your ING DIRECT account.
Interest bonus on savings up to 2.75% p.a. when you link with a ING Direct Savings Maximiser
If you link this account to the Savings Maximiser from ING DIRECT and deposit your pay of at least $1,000 into your everyday account monthly, you will be rewarded with a bonus interest rate applied to your savings of 2.75% p.a. on your Savings Maximiser. You can compare other ING DIRECT products here.
Need to send money overseas to loved ones?
Find out more about ING DIRECT international money transfers here.
Pros
- $0 account keeping fees
- Use any ATM in Australia for free (conditions apply)
- $75 bonus offer (conditions apply)
- Link to a Savings Maximiser and earn a competitive interest rate
- Use BPAY, Pay Anyone, Bank@Post for free
Cons
- ING DIRECT doesn't have any branches
- International and currency conversion fees apply
How do I apply for the ING DIRECT Orange Everyday Account?
ING DIRECT allows applicants to complete their application form online. Click on ‘go to site’ if you have decided that this is the everyday account that meets your needs.
Eligibility to apply online
First you are going to want to make sure that you are able to meet the following eligibility requirements:
- How old are you? You must be at least 18 years of age or older to open an Orange Everyday Account from ING DIRECT.
- Where do you live? Only Australian permanent residents or citizens with a verifiable physical address in Australia will be considered for this account.
- Do you have a mobile phone number? ING DIRECT requests a mobile phone number when you are completing the application.
Documentation to apply online
If you meet these terms then you can proceed to the application page, having the following documentation ready to help with completing it quickly:
- Your identifying documents. You are going to need at least two forms of identification in order for your application to be processed. This could include a driver’s licence, passport, birth certificate or Medicare card. ING DIRECT will use these to verify your identity electronically, but if unable to do so, will ask that you continue with this step in person.
- Your account number. If you are already an ING DIRECT customer, have your account details ready.
- Your email address. You will need to supply ING DIRECT with a valid email address so that they may communicate with you about your account.
What happens after I apply?
The online application form is short, and should only take five to ten minutes to complete. Once done you can submit it to ING DIRECT where your identity will be verified and an account opened in your name. Within two to five business days afterwards, you will receive your Visa debit card in your mailbox. You can then link your accounts and set up direct pay into your new everyday account to ensure you meet the $1,000 monthly deposit requirement.
How do I activate my card?
Once you've received your debit card in the mail, sign the back of your card and log in through the official ING DIRECT website. Go to "My Account Details" and click "Activate Card" and follow the prompts.
What if I'm not an Australian resident?
It's recommended that you get in touch with ING DIRECT to discuss your options.
I have just opened the orange everyday account. I have had the savings maximiser for more than a year now. But for some reason, I can’t transfer money from my savings to everyday account. It is possible the other way? But not from savings account to the everyday account. It doesn’t show up as linked accounts. Please advise if I am missing something.
As finder.com.au is an online comparison service, we do not represent ING DIRECT. If you are having issues transferring funds from your accounts, it would be best to contact an ING DIRECT representative.
I'm going to travel to the UK with my orange everyday card and wondering how I find out the exchange rates of the currency I will be withdrawing using this card. Also what fees will be involved with me using my card overseas?
ING DIRECT uses the Visa exchange rates, you can view these on their website. When you make an international purchase overseas, ING DIRECT will charge you transaction fee on top of the payment that is made. When you withdraw from an international ATM, you will be charged the international transaction fee in addition to any fee that may be charged by the foreign ATM. Please note that when using this card overseas, you will need to use the ‘credit’ option when making purchases and withdrawals.
Is it possible to open ING account when I am outside of Australia?
It may be possible to open an ING DIRECT account from outside Australia. However, please note that you will need to provide proof of Australian residency for taxation purposes.
What does it mean by Australia Post transaction free? Are mail services such as registered post free?
If you use the Bank@Post facilities at an Australian Post, this is considered as an Australian Post transaction. On it’s own, mail services from Australia Post are generally not free. You will be required to purchase a stamp or pay for postage to send mail.
If I receive my salary on the ING Direct Orange, and then transfer it on my Saving Maximiser, will it make me eligible for: Orange: FREE ATM cash back? Maximiser rate?
That is correct, please note that you need to deposit your salary of at least $1,000 per month.
How long does it take ING to issue a bank cheque?
The cut off time for bank cheques is 15:00 Sydney time on a business days. This will allow you to expect the cheque via registered post in 2-5 business days, or Express Post next business day (if within the Express Post Network). When the delivery address is outside the Express Post Network you should allow 2-5 business days.
Haven’t received new debit card yet, how can i take out money for now?
You can transfer a portion of your funds back to the transaction account you had before. It normally takes 2-5 business days for the debit card to land in your letterbox after ING Direct have checked your ID.
Is the ING Maximiser/orange everyday accounts available for people that live in the U.S.?
Unfortunately this account requires applicants to be an Australian resident with an Australian mobile number.
Wanted to find out how long a Visa Debit authorisation will stay on an ING every day saver account as a pending authorisation? Have had an online company place multiple authorisations on funds for a single transaction and have been unable to resolve this issue with them.
Pending transactions generally take up to three business day to process. You can organise for the retailer to refund the excess transaction straight back into your card. If the issues hasn’t been resolved to your satisfaction, you can organise with ING Direct to dispute the transaction or request a chargeback.
I would like to open a joint account and if possible to have two cards with it (not necessarily credit but to be able to do our everyday shopping). Is it possible with this account? Is there any extra fee to have a second card?
Yes, you can open a joint account with this card, and there are no extra fees charged to get this extra joint card.
At what banks in Europe /UK can I use this card at also what fee,s would be incurred Admin and transfer?
This card can be used at any ATM or store which accepts Visa cards. International purchases have a fee on the transaction amount, and international ATM withdrawals have a fee of . In terms of admin and transfer fees, could you please clarify what you mean by this? Also note this account has no monthly account keeping fees.
I am a US citizen, would I be able to open an account? Would I be subject to AU taxes as well as US Taxes? Is there a fee to wire from JPMChase into an ING account? And in the future is there a fee to wire out of the account into a JPMChase account? Also this may not be a question for you, but is the US$ TIED to the AU$ to limit currency risk?
Please see our comparison of term deposits. Unfortunately at this current point in time we don’t have any products in our comparison that meet your requirement. Unfortunately most of the accounts are only available to Australian resident, but the larger institutions such as CommBank, Westpac, ANZ and NAB may be able to facilitate an account for you. Nn term of taxes, you’ll be subject to AUS taxes – since we can only provide general information regarding Australian products you’ll need to speak to your accountant in the USA regarding US taxes. International transfers are available with ING Direct, though there is a fee for this. Please note that to apply online you need to be an Australian resident for tax purposes. You’ll need to get in touch with JPMChase directly to enquire if there is a fee for international money transfers. Unfortunately we are unable to comment on exchange rates and risk as that comes under financial advice.
I have some founds in $US and in EURO. IS it possible to open an account with ING Direct, where I can transfer and keep those founds in the original currency, like in $US or Euro?
Unfortunately you cannot use this account to hold multiple currencies. To do this you need a multi-currency account.
Can I link an ING Visa Debit account to my account with another bank?
You cannot directly link an external account to your account, but ING DIRECT offers you unlimited bank transfers and BPAY to other banks from your Orange Everyday account.
How do I activate my new card?
You’ll need to log on to your internet banking to activate your card. Simply go to ‘My Account Details’ and then select ‘Activate Card’.
Is there any limit (within account balance)to the $ value of In store purchases or online Pay anyone transfers
You can spend a maximum of $5,000 per day per account using the cheque or savings facilities on this card. For pay anyone transfers, there’s the ability to set limits of $500, $1,000, $2,000, $5,000, $10,000 or $25,000 per day, per account. For more information and to change your limit please contact ING DIRECT.
Is there any maximum withdrawal amount? I understand no fees are charged for this.Is there a fee to open the account or any fees at all for use within Australia?
For Cash Out using Visa Debit Card the limit is $2,200 per day, per account. There’s no fee for opening the account, fees in Australia apply if you request an overdraft and you may incur ATM fees from the owner of the ATM used to access your Orange Everyday account.
Can I deposit funds into this account from another bank electronically? Is there any fee for this?
You can deposit funds into this account using electronic funds transfers. There are no fees for this.
Cash back is only if I use my cash on the selective merchants mentioned above or all merchants across Australia?
It applies to Visa payWave purchases under $100 in Australia.
Does this account allow you to use in Rome, Venice, Florence, Pisa, anywhere in Italy and Canada, Alaska, Vancouver at any atm machine for purchases and cash withdrawal with no fees
This account can be used anywhere a VISA is accepted. Using this card overseas will come with a purchase fee of the transaction amount, and an international ATM withdrawal fee of . To compare travel money options please view this guide.
What is the minimum initial account opening balance and what is the minimum account ongoing balance?
This account doesn’t have any minimum deposits or balances.
Can I make cash withdrawals at Coles and the post office? How much does Coles charge if it is below 200? How much does the post office charge for making cash withdrawals under 200? Can I even make cash withdrawals from the post office? Can I make cash deposits and how much does it cost and where
You can get cash-out at Coles and Australia post. You’ll have to ask Coles directly how much they’ll charge for getting cash-out because the fee depends on the institution that you’re withdrawing from – the same applies for Australia Post (yes you can get cash-out from the Post office). You can also make cash deposits at Australia Post, there is no fee for this.
If I apply for this visa debit card and get my pay deposited into it fortnightly. If I spend all I get paid in any month, would I have a credit limit (that is not my money but credit card limit) I can have to use ING money? if yes then how much is the interest rate?
The Visa Debit Card will only allow you to spend your own money when it is deposited into your account and does not give you a credit limit.
I have an ING DIRECT savings maximisers account if I get a ING DIRECT Orange Everyday Visa debit card will my savings account still function as it has been such as depositing funds to and from my regular Comm bank account.
If you get an ING DIRECT Orange Everyday Visa Debit card won’t be able to access your ING DIRECT Savings Maximiser. It will access the ING DIRECT transaction account that you have opened. Your CBA account can still be linked to your ING DIRECT Maximiser, but if you want to change this you can do so by contacting ING.
Could you please clarify for me. I am travelling to Poland later this month and if I use an ATM to withdraw money I will incur a $2.50 fee as well as a conversion fee also? Or will I only incur a $2.50 fee only.
The conversion fee is included in this ATM withdrawal fee. Don’t forget depending on the ATM you may also need to pay ATM owner fees on top of this fee.
I have the ING debit card.Can load it with a foreign currency to save the conversion fee.I am going to Tahiti in August.
Any purchases made in Tahiti will have a foreign transaction fee. In addition, international ATM withdrawals will incur a fee of from ING and the charge of the local ATM operator.
I’m going to Cuba and they only accept VISA to pay & withdraw money.. My question is, if I opened an account with you before I leave as comm bank don’t offer Visa – what would the international fees be? and if I didn’t use the account when I returned would there be any fees…?
Please note this account has an international ATM withdrawal fee. On international purchases made with the card for this account, a transaction fee applies. This account also does not charge monthly account fees whether you use it or not whilst you are overseas.
Am I able to use my orange ING card internationally as a credit card? what is the process?
You will be able to use your ING Debit card internationally, but only as a debit card. Just use it as you normally would overseas, but keep in mind that there will foreign transaction and ATM withdrawal fees.
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Hello
I’m about to opena savings maximiser account along with a orange everyday account and it is asking for a Promotional Code to receive the $75 bonus, can you tell me what the code is please?
Hi Sharon,
Thanks for your question.
To get the Promotional Code, click the “Open” button on the above page. You will then be redirected to Ing Direct website where you can get the code.
Cheers,
Anndy
Hello,
Could you please let me know after what time
$75 cash bonus will be paid ? since openeing account.
Thank you.
Hi Dorota,
Thanks for your comment. You should receive the cash bonus one month after you meet the eligibility criteria.
Clarizza
Can we open a joint account?
Hi Kylie,
Thanks for your comment.
Yes you can open a joint ING Orange Everyday Transaction Account.
Regards,
Clarizza
At which stage do I receive a promotional code that I can pass on to others?
Hi Gab,
Thanks for your question.
When you click on “go to site” the promo code will be provided for you.
Hope this helps.
When actually is this? How long after i deposit $1000 will i receive a promo code?
Hi Gab,
Thanks for your question.
When you click on “Go to site” there will be a page that states you’re being safely transferred to the ING Direct website.
A secondary page will then appear with the heading “$75 cash bonus. What’s not to love?” You’ll then need to scroll down until you can see the “Promotional code:” heading.
You can then share that code with your friends who wish to sign up.
I hope this helps.
Is this after I have deposited the $1000? If yes, is this only after I receive my $75?
Hi Gab,
Thanks for your question.
You get the promo code before you deposit the $1,000. However, to be eligible for the $75 bonus payment, you must:
- Open an Orange Everyday bank account, and enter your friends unique promotional code at the time of account opening. Invalid or incomplete codes will not be fulfilled.
- Deposit $1,000 or more within a calendar month from an external account (another bank) into your new Orange Everyday account by 31 October 2016.
Hi,
Is there any travel insurance included in the Orange Visa debit card if you use the card for paying booking fees?
Thanks,
C
Hi Carel,
Thanks for your question.
The ING DIRECT Orange Everyday Account doesn’t come with complimentary travel insurance cover.
If you are looking for a debit card that comes with a complimentary travel insurance, you can check your options on this page.
Cheers,
Anndy
I recently started an application, there was one more identity check I needed to provide, how do I get back into the application or do I start again
Hi Douglas,
Thanks for your comment.
If you want to proceed from the finder website, unfortunately, you have to click on the “Go to site” button and start again. However you can also contact ING direct to enquire about completing an application for this product.
Hope this helps.
Clarizza
Hi,
In regards to Centrelink payments are you like a third party institution, say a credit union, where the payment is always delayed a day, or are you like a normal bank and the payment hits the account on the day as planned.
Hi Glenn,
Thanks for your query.
You have come through to finder.com.au – an Australian comparison website. If you were wanting to speak to someone at ING Direct, you can contact them direct from their website. Generally, payments take 2-3 business days.
Cheers
Clarizza
Hello I was wondering if I make a transfer of $1000 dollars from another bank to this account does that count towards the fee free atm withdrawals and 2 percent cash back.
Hi Cara,
Thanks for your question.
Yes, as long as you make the minimum deposit of $1,000 by the last day of the preceding calendar month, you will not be charged a fee for ATM withdrawals. Note the 2% cashback applies only to Visa Paywave purchases under $100.
Hope this helps.
Clarizza
If I opened an ING Direct Orange Everyday Account + Savings Maximiser with deposits of $1000 + per month, do any fees apply to Paypal transactions overseas linked to these accounts?
Hi Neil,
Thanks for your question.
Using your ING Direct Orange Everyday Account to make an international purchase (like online shopping overseas) that involves converting currency to the Australian dollar, your account will be charged 2.50% of the Australian dollar amount as currency conversion fee.
In addition to that, if you will use your ING Direct Orange Everyday Account as your nominated bank account for your PayPal international transactions, PayPal will charge you a currency conversion fee (may apply to either the sender or recipient) from 0.5%-3.3%, depending on the country. For your reference, I have sent you the link to the Paypal fees and charges.
Hope this helps.
Cheers,
May
how do i get 75 dollar bonus , what is the criteria
Hi Anand,
Thanks for your question.
The $75 bonus and 2% cash back on Visa payWave purchases is available if you register and open a new Orange Everyday account and deposit of at least $1,000 every month. Offer is valid until 31 July 2016.
Hope this helps.
Clarizza