How the Mt Rinjani ash cloud is impacting travellers
The ash cloud from Mt Rinjani in Indonesia is causing flight delays and cancellations.
Important:
Travel insurance rules continue to change as a result of the coronavirus pandemic. We’re working hard to keep up and make sure our guides are up to date, however some information may not be accurate during the pandemic. It’s even more important to double-check all details that matter to you before taking out cover. Please know that some policies may not be available through Finder at this time. Here are some helpful tips:- If you're buying a policy today, it's unlikely that you'll be covered for border closures
- If your travel plans go against government advice, your policy will most likely be voided and you won't be covered
Finally, some good news! Travel is picking up, so some insurers have started offering cover again.
Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.| Airline | Cancellations | More info |
|---|---|---|
| Jetstar | Cancelled flights to Bali:
Cancelled flights from Bali:
| More info |
| Qantas | Cancelled flights from Bali:
| More info |
| Virgin | Flights under review:
| More info |
Volcanic ash clouds pose a serious concern for aircraft, which is why airlines are closely monitoring the situation in Bali. Should you be still planning on travelling to the area, you should consult your airline website for any further updates on delays and cancellations of flights to the area.
Are cancellations due to Mount Rinjani covered by travel insurance?
If you are travelling to or from Bali and you flight is disrupted by Mt Rinjani on Lombok, whether or not you're covered will depend on when you bought your policy. So far, only one travel insurance brand in Australia has issued an update in regards to the Bali ash cloud:
| Brand | Mount Rinjani cover cut-off date |
|---|---|
 | 1 August 2016. If you entered into a policy after 6pm (AEST) Monday 1 August 2016 Mt Rinjani volcanic ash cloud was a known ever. 1Cover won't pay any claim caused by or arising from or in any way connected with the Mt Rinjani volcanic ash cloud. |
 | 1 August 2016. Cover is not available for policies purchased after 9:15pm (AEST) on Monday, 1 August 2016, for claims arising from any volcanic activity, including any new ash cloud events, as such events are no longer unforeseen. |
 | 1 August 2016. If you bought your policy after 7pm (AEST) Monday 1 August 2016 there is no cover for the Mt Rinjani volcanic ash cloud as it was a known event. |
 | 1 August 2016. If you bought your policy after 7pm (AEST) Monday 1 August 2016 there is no cover for the Mt Rinjani volcanic ash cloud as it was a known event. |
 | 1 August 2016. If you bought your policy after 7pm (AEST) Monday 1 August 2016 there is no cover for the Mt Rinjani volcanic ash cloud as it was a known event. |
 | 1 August 2016. If you bought your policy after 7pm (AEST) Monday 1 August 2016 there is no cover for the Mt Rinjani volcanic ash cloud as it was a known event. |
 | 1 August 2016. If you bought your policy after 7pm (AEST) Monday 1 August 2016 there is no cover for the Mt Rinjani volcanic ash cloud as it was a known event. |
 | 1 August 2016. There is no cover for policies purchased after 9:15pm (AEST) on Monday, 1 August 2016, as the Mt Rinjani volcanic ash cloud events is no longer unforeseen. |
 | 1 August 2016. There is no cover for policies purchased after 9:15pm (AEST) on Monday, 1 August 2016, as the Mt Rinjani volcanic ash cloud events is no longer unforeseen. |
 | 1 August 2016. There is no cover for policies purchased after 9:15pm (AEST) on Monday, 1 August 2016, as the Mt Rinjani volcanic ash cloud events is no longer unforeseen. |
 | 2 August 2016. For policies purchased after 7:00am (AEST) on Tuesday, 2nd August 2016 you will not be covered under natural disaster for the Bali Ash Cloud in Mt Rinjani, as this is a foreseen event. |
 | 1 August 2016. There is no cover for policies purchased after 9:15pm (AEST) on Monday, 1 August 2016, as the Mt Rinjani volcanic ash cloud events is no longer unforeseen. |
Picture: Shutterstock
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