How do the Turkey terrorist attacks impact travel insurance?

Policy details vary widely for Australians impacted by the attacks in Istanbul.
Australians are being urged to reconsider their need to travel to Turkey after the attacks at the Ataturk International Airport in Istanbul, Europe's third busiest airport, on 29 June 2016.
The brazen attack claimed the lives of at least 40 people, with roughly another 200 wounded.
DFAT's Smartraveller website notes: "If you are concerned about the welfare of friends and family you should seek to contact them in the first instance. If you are unable to contact them directly, you can contact DFAT's 24-hour Consular Emergency Centre on +61 2 6261 3305 or 1300 555 135 within Australia."
Below, we've rounded up details of how major travel insurance brands will handle claims related to the attacks, including what happens if you want to change your travel plans.
Travel insurance claims and assistance advice for those affected by the attack in Turkey
Brands | Information |
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![]() | Policy coverage:
For emergency assistance call: +61 2 8015 6261 |
![]() | Policy coverage:
For emergency assistance call: +61 7 3360 7735 |
![]() | Policy coverage:
For emergency assistance call: +61 7 3305 7499 |
![]() | Policy coverage for Single Trip policies purchased prior to 29 June 2016 and trips booked under Annual Multi Trip policies prior to 29 June 2016:
For emergency assistance call: 1300 819 888 |
![]() | Policy coverage:
For emergency assistance call: +61 2 8015 6261 |
Turkey has been on the DFAT watchlist for a while now, with 15 of it's cities and provinces on the DFAT reconsider your need to travel list. The city of Diyarbakir is on DFAT's do not travel list, as is any area in Turkey that is within 10 kilometres of the Syrian border.
These attacks could not have come at a worse time for tourism in Turkey. Global travel to Turkey has been steadily decreasing. Departures from Australia are also at a seven-year low.
April has typically been a strong month for Australians travelling to Turkey to commemorate ANZAC Day. The centennial commemorations for ANZAC Day 2015 saw a record number of Australians travelling to Turkey, with 13,000 departures from Australia in April. However, in April 2016 Australia saw just 2,400 departures its shores bound for Turkey.