Mint Telecom NBN and ADSL Broadband Plans Compared

Whether you're after standalone broadband or a phone and Internet package, Mint Telecom has plenty to offer.

Mint Telecom is a relatively new entrant onto the Australian broadband scene. Operating out of Hobart since 2015, the small telco belies its size by offering a full range of NBN and ADSL plans along with phone and broadband bundles. Its phone services differ depending on the type of broadband connection: NBN bundles include a Voice over IP (VoIP) phone service, while ADSL bundles come with a traditional landline service.

Unlike most Australian telcos, Mint Telecom offers all its broadband plans on six-month contracts only. It also foregoes unlimited data caps on its NBN plans, instead topping out at 1.2TB of monthly data.

Mint Telecom NBN plans

Mint Telecom supplies NBN services over fibre to the premises (FTTP), fibre to the node (FTTN) and fixed wireless connections. It supports all four tiers of NBN speeds too, though depending on the type of connection available at your premises, you may only be able to receive some of those speeds.

All Mint Telecom's NBN plans come with a pay-as-you-go VoIP phone service bundled in at no extra charge. Call rates start at 25c per local call and include free calls to other Mint customers.

For each speed tier, Mint Telecom offers two monthly data caps. These caps differ slightly based on your connection type: on an FTTP or fixed wireless connection, you can choose between a 100GB cap and a 1.2TB cap; on an FTTN connection, your choices are 100GB and 1000GB. Monthly pricing is the same for both the 1000GB and 1.2TB caps.

These options produce the following plans:

Basic NBN (nbn12) plans

  • 100GB plan: $54.95 a month
  • 1000GB/1.2TB plan: $74.95 a month

Standard NBN (nbn25) plans

  • 100GB plan: $64.95 a month
  • 1000GB/1.2TB plan: $79.95 a month

Standard Plus (nbn50) plans

  • 100GB plan: $64.95 a month
  • 1000GB/1.2TB plan: $79.95 a month

Premium (nbn100) plans

  • 100GB plan: $84.95 a month
  • 1000GB/1.2TB plan: $99.95 a month

As per industry guidelines, Mint Telecom advertises the average speeds users can expect to see in the peak evening hours of 7:00PM to 11:00PM. These are:

  • Basic plans: 5.00Mbps
  • Standard plans: 15.00Mbps
  • Standard Plus plans: 30.00Mbps
  • Premium plans: 60.00Mbps

There are no excess usage charges to worry about on Mint Telecom's NBN plans as the provider simply limits your Internet speed to 256Kbps for the remainder of your current billing cycle should you use up all your monthly data.

While there's no option to sign up for a month-to-month contract, Mint Telecom's six-month contracts do benefit from having no set-up costs at all. The only additional upfront cost you might have to pay is if you need a new NBN-compatible modem, in which case Mint Telecom will sell you one for $99 plus postage and handling.

It's important to keep in mind that because Mint Telecom only offers fixed-term contracts, you'll have to pay an early termination fee if you want to cancel your service before the six-month minimum term is up. On all plans, this fee comes to $99.

Along with its standard NBN plans, Mint Telecom offers phone and Internet bundles with varying call inclusions to suit your chatting appetite. A basic pay-as-you-go VoIP service is included by default, but $5 extra a month will get you unlimited local calls, $15 extra will get you unlimited local and national calls and $25 extra will score you unlimited local, national and mobile calls.

Mint Telecom ADSL plans

Mint Telecom provides both a standalone ADSL service and a selection of ADSL and home phone bundles, all of which come with unlimited monthly data. For the standalone plan you'll need an existing phone service with another provider in order to sign up, since standard ADSL Internet requires an active phone line to function. The ADSL and home phone bundles, meanwhile, come with line rental packed in.

The five ADSL plans available through Mint Telecom are as follows:

  • Standalone ADSL, which does not include line rental and costs $69 a month
  • ADSL NUDE Bundle, which includes line rental and costs $69.95 a month
  • ADSL Starter Bundle, which includes line rental and unlimited local calls for $89.95 a month
  • ADSL Middle Bundle, which includes line rental plus unlimited local and national calls for $99.95 a month
  • ADSL Ultimate Bundle, which includes line rental plus unlimited local, national and mobile calls for $109.95 a month

In addition to the monthly charges, all Mint Telecom's ADSL plans include a one-off $99 set-up fee. They also come with the option of purchasing an ADSL modem for $19.95, should you need one.

Like most providers, Mint Telecom charges an early termination fee if you cancel any of its ADSL plans before the six-month minimum term is over. This fee is $99 regardless of which plan you sign up for or how long you have left on your contract.

How does Mint Telecom compare?

Mint Telecom's choice to go with six-month contracts puts it in an odd position. Most providers opt for either month-to-month or 12-month contracts, leaving little in the way of direct competition. Nevertheless, comparing its plans against competitors in the month-to-month and 12-month space provides a clear picture of how Mint Telecom stacks up overall.

How do Mint Telecom's NBN plans compare?

Mint Telecom's 100GB Basic NBN plan provides a solid entry-level NBN service that holds its own against the top plans on the market. While providers like Exetel do offer cheaper month-to-month plans with equivalent speeds and data caps, both charge extra for the VoIP phone service that Mint Telecom bundles in for free. Over the long term, however, Spintel's 100GB Entry Bundle – which does include a phone service – works out cheaper, so you may want to consider that as an alternative.

Moving up to its meatier NBN offerings, Mint Telecom's 1.2TB Standard Plus plan does not deliver the same bang for your buck. Unlimited plans from Spintel and MyNetFone clock in at a cheaper monthly price, though you'd have to sign up with MyNetFone on a 12-month contract to see savings over the short term.

Meanwhile, MyRepublic and Mate Communicate combine lower monthly fees with additional call inclusions, making their plans even more compelling.

Mint Telecom's 1.2TB Premium NBN plan is similarly outmatched by the cut-throat competition at the top end of the NBN market. Spintel and MyNetFone once again have it beat on the pricing front, as do Infinity and TPG with their unlimited-data plans. You'll want to sign on for 12 months with MyNetFone or Infinity to take full advantage of their cheaper rates, however.

MyRepublic also delivers an attractive alternative by charging less per month and bundling in unlimited local and national calls to boot.

If you're after more than a basic pay-as-you-go phone service, here's how the pricing for Mint Telecom's phone and Internet bundles compares against its rivals:

Mint TelecomMyNetFoneInfinityTPGExetelSpintelMyRepublic
Unlimited local and national calls$15 extra$10 extra$10 extraN/AN/AN/A$0 extra
Unlimited local, national and mobile calls$25 extra$20 extra$20 extra$10 extra$10 extra$10 extra$10 extra

How do Mint Telecom's ADSL plans compare?

Competition in the ADSL space has dropped as more and more Aussies connect to the NBN, but even so, Mint Telecom can't keep up with the leading providers that remain. Exetel and TPG offer considerably cheaper ADSL bundles that include home phone line rental, plus both benefit from the freedom of no-lock-in contracts. On top of that, you've got MyRepublic and Mate Communicate bundling in unlimited local and national calls while still hitting the same or lower monthly cost.

Since Mint Telecom charges essentially the same price for its standalone plan as its Metro ADSL bundle, there's little reason for city-dwelling Aussies to choose the standalone plan over the bundle. For regional Aussies, however, it's at least worth comparing the standalone plan against others on the market.

Unfortunately for Mint Telecom, it is significantly outmatched here, too. Plans from Dodo and TPG clock in at half the monthly cost of Mint Telecom's offering, while Spintel's ADSL plan costs less per month and benefits from no set-up fees.

Comparing Mint Telecom's ADSL plans also means comparing the pricing of its additional call inclusions. Here's how they stack up against the competition:

Mint TelecomTPGMyRepublicOptus
Unlimited local and national calls$30 extraN/AN/A$5 extra
Unlimited local, national and mobile calls$40 extra$10 extra$10 extra$10 extra

Why should you consider Mint Telecom?

Mint Telecom isn't the cheapest provider on the market, but both its NBN and ADSL plans are reasonably priced for what they offer. Large data caps, no set-up fees and plenty of phone packages available for bundling provide you with lots of room to tailor a plan to suit your particular needs.

Aussies averse to long-term commitment will find much to like about Mint Telecom too. Its six-month contracts are short enough that you're not locked in for thousands of dollars of repayments while still benefiting from the $0 set-up costs of a fixed-term contract.

Mint Telecom also operates a rewards program for its customers, offering exclusive deals on travel and dining experiences as a bonus for sticking around. Depending on your lifestyle, these offers could save you serious cash on your holiday hunting.

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