Get the Finder app 🥳

Track your credit score

Free

Mint Telecom review

Get a new Internet connection on a 6-month contract with Mint Telecom’s many choices

Updated . What changed?

Fact checked
Mint Telecom

We’re committed to our readers and editorial independence. We don’t compare all products in the market and may receive compensation when we refer you to our partners, but this does not influence our opinions or reviews. Learn more about Finder.

Mint Telecom is a Hobart-based company offering ADSL and NBN broadband for residential and business customers. It has plenty of plans available no matter what you're looking for, but somewhat limited typical evening speeds.

Top features:

  • Home phone bundling options
  • Loyalty rewards
Mint Telecom is not currently available via Finder. You can visit their website at www.minttelecom.com.au for more information or compare alternative options available below.

Compare more Internet plans below


Start comparing Mint Telecom's NBN plans here

You can get any speed you desire with Mint Telecom on a 6-month contract, including a cheaper NBN100 plan with lower upload speeds.

Mint Telecom review: What we think

Mint Telecom's Internet plans share the following features:

Money icon

Price

and up monthly

Internet icon

Technology type available

NBN, ADSL

Speedometer icon

NBN speeds available

Speed tiers available - Basic II, Standard, Fast and Superfast

Speedometer icon

Optional extras

Home phone

Customer support icon

Support

Phone support: 9am to 5pm, Monday to Friday

Mint Telecom is based in Hobart and claims to offer great products and great services that work when you need them. It has both ADSL and NBN plans, with its NBN plans representing every standard speed tier available.

Unfortunately, Mint Telecom's typical evening speeds are far below average in almost every category, for example its Fast tier typical speed is just 60.00Mbps compared to the ACCC average of 84.5Mbps - a massive difference! This means that when it gets to a busy period of the day you're likely to see your speeds plummet significantly. On top of that, you have to sign up to a six-month contract if you want a broadband connection. The modem it sells you also isn't optional, so you'll need to pay for it when you sign up.

There's not a whole lot to recommend Mint Telecom beyond its fairly average prices compared to other Finder providers, so it's absolutely worth shopping around for a better deal using our NBN comparison table.

You can also get these optional features with Mint Telecom

  • Home phone. You can get a home phone line for an extra sum on top of your Internet plan each month. Mint-to-Mint calls are free on all of them and there are four options:
    • Nude. This is free as part of the bundle with pay-as-you-go calls. 95c extra on ADSL plans.
    • Starter. $5 extra per month with unlimited local calls. $20.95 extra on ADSL.
    • Middle. $15 extra per month with unlimited local and national calls. $30.95 extra on ADSL.
    • Ultimate. $25 extra per month with unlimited local, national and Australian mobile calls. $40.95 extra on ADSL.
  • Loyalty rewards. When you're signed up with Mint, you get access to the twoforone rewards program. This offers various flavours of two for the price of one offers on cruises, wine and other things.


Is Mint Telecom right for you?

Pros

  • Wide selection. You can get a plan at any speed tier with Mint Telecom.

Cons

  • Expensive home phone. The deceptively cheap home phone bundles will actually cost quite a bit if you want to make calls to mobiles or nationally.
  • Lock-in contracts. All Mint Telecom plans have a 6-month contract with a $99 exit fee.
  • Limited NBN100 plan. The fast plan has limited data that you could easily rip through on NBN100 download speeds.
  • Poor evening speeds. Mint Telecom's typical evening speeds are way below average right across the board.
  • No online sign-up. You'll have to ring up Mint Telecom to purchase your Internet plan.

Summary: Mint Telecom's prices are okay, but its extremely slow connection speeds during busy times and six-month contracts mean you might be better off looking for another, faster provider.

Check out Mint Telecom ADSL plans below

There's only a single ADSL plan from Mint Telecom, available on a six-month contract. If you're looking to add on a home phone line, you must be connected to a metro exchange.

Mint Telecom FAQs

Do I need a new modem to sign up to Mint Telecom?

Yes. Mint Telecom includes a new modem by default as part of its NBN plans. It will cost $99 plus $19.95 shipping and handling on top of your plan fees.

Can I cancel my Mint Telecom NBN plan?

If the six-month contract has run out, you can change or cancel your NBN plan freely at no cost. However, if you are leaving your contract early, you'll be charged a $99 termination fee.

Does Mint Telecom's Internet plans include calls?

Not by default, although you can purchase a bundle that adds in a home phone line. There are four tiers of home phone:

  • Nude. This is free as part of the bundle with pay-as-you-go calls. 95c extra on ADSL plans.
  • Starter. $5 extra per month with unlimited local calls. $20.95 extra on ADSL.
  • Middle. $15 extra per month with unlimited local and national calls. $30.95 extra on ADSL.
  • Ultimate. $25 extra per month with unlimited local, national and Australian mobile calls. $40.95 extra on ADSL.

Icons made by Smashicons & Freepik from www.flaticon.com

More guides on Finder

Lower your household bills

Go to site