Infinity Broadband offers NBN plans with a variety of data limits, download speeds and voice line services.
What you need to know about Infinity Broadband NBN plans
Infinity Broadband offers several different NBN services including fibre-to-the-premises (FTTP), fibre-to-the-node (FTTN) and fixed wireless.
Infinity's plans start at 30GB per month and go up to 1,200GB per month. For an additional fee, you can increase the download speed of any of the plans. You can also add a phone service to any plan.
Each service that Infinity Broadband provides is locked into either a 12- or 24-month contract. Note that Infinity Broadband does not provide any ADSL services.
How much do Infinity Broadband NBN plans cost?
Set-up costs vary depending on the service you choose and the length of your contract. An NBN modem is not included in the set-up cost and must be purchased separately through Infinity Broadband. There are two different models available and, upon enquiry, Infinity Broadband will recommend the device that is best suited for your Internet needs. The modems available cost $40 or $99.
Plans themselves start at $44.95, which includes 30GB on the slowest NBN speed tier, and scale up to $99.95 a month for 1200GB on an nbn100 connection.
What voice options are available?
Depending on your area, Infinity Broadband offers either VoIP or Uni-V voice services. Adding a VoIP phone service will cost an additional $9.95 for the Starter voice plan, $14.95 for the Uncapped National voice plan and $35 for the Uncapped All voice plan.The cost for local, national and mobile calls varies depending on the voice plan you choose. Calls to 13 and 1300 numbers cost $0.35 uncapped, anytime.
Uni-V voice plans cost an additional $9.95 per month. They support most existing telephone handsets and require no reconfiguration or changes. Local calls (landline) cost $0.03 per minute, national calls (landline) cost $0.04 per minute and national calls (mobile) cost $0.09 per minute. Calls to 13 and 1300 numbers cost $0.30.
Infinity Broadband also offers an ATA (analogue telephone adaptor) for an additional $60 (including delivery).
What additional services are included?
Infinity Broadband offers an NBN Battery Back Up Service to Uni-V customers. In the event of a power failure, this will continue to support telephone services for a standard, non-powered home telephone for up to five hours.
Where required, NBN Co will install a power supply with battery backup unit. A network termination device will also be installed to support the Battery Back Up Service. Note that if you are a VoIP customer, your telephone service will not work if a power failure occurs.
Pros and cons of Infinity Broadband NBN plans
- NBN Battery Back Up Service. This Infinity Broadband service provides telephone capabilities for up to five hours after a power outage.
- Modem costs. You will need to purchase a modem through Infinity Broadband.
- Price point. Overall, Infinity Broadband is more expensive than its competitors. Optus provides NBN bundles at a cheaper price point and without any data download limits.