Compare Infinity NBN plans

Infinity offers NBN plans with a variety of data limits, download speeds and voice line services. Compare Infinity plans here.

Launched in 2011, Infinity provides broadband plans on the NBN to both Australian consumers and businesses. The main NBN technologies are all supported, including fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid fibre coaxial (HFC) and fixed wireless.

Along with its broadband plans, Infinity also provides a Voice over IP (VoIP) phone service for making calls through an Internet connection. This service is included at no extra cost with all of Infinity's NBN plans and can be upgraded with optional call packs for unlimited local, national, mobile and international calls.

Infinity NBN plans

Infinity's NBN plans aim for simplicity, with just three core plans corresponding to the Basic, Standard Plus and Premium tiers of NBN speed. Each plan comes with unlimited monthly data along with the bundled VoIP phone service, plus they're all available on a month-to-month, no-lock-in contract – meaning you won't have to worry about early termination fees if you decide the service isn't for you.

The three Infinity NBN plans are as follows:

  • Classic Basic, which comes with a Basic (nbn12) NBN connection for a month
  • Classic Everyday, which comes with a Standard Plus (nbn50) NBN connection for a month
  • Classic Premium, which comes with a Premium (nbn100) NBN connection for a month

There are no set-up fees associated with Infinity's NBN plans, but you will need to pay a $25 porting fee if you want to bring your existing phone number across to Infinity's VoIP service. If you need a new NBN-compatible modem to go with your plan, Infinity will bundle the TP-Link Archer VR500V dual-band modem in with any of its plans for a one-off charge of $149 plus $15 shipping.

Speeds on the NBN can vary significantly from the theoretical maximum line speeds promised at each tier. To provide a more accurate indication of the speeds you can expect on its plans, Infinity lists the typical Internet speed during the peak evening hours of 7:00pm to 11:00pm. These are as follows:

  • Basic plan:Mbps
  • Everyday plan: Mbps
  • Premium plan: Mbps

Along with its Classic plans, Infinity offers two additional tiers of NBN designed for those who want more speed from their Internet service. The first tier are its Gamer plans, which are available with either a Standard Plus or Premium connection and get you what Infinity claims is optimised traffic to popular gaming services along with a static IP address.

The second tier of additional NBN service consists of Infinity's Platinum plans. These all include Premium NBN connections operating on backbone infrastructure that Infinity limits to only a set number of users, thereby ensuring higher average speeds even during peak time. Average minimum speeds and pricing for these plans on a month-to-month contract are as follows:

  • Platinum Plus: Mbps min speed for a month
  • Platinum Max: Mbps min speed for a month

The VoIP phone service bundled with Infinity's NBN plans includes pay-as-you-go calls, but you can upgrade this phone service with three different call packs. Priced at $10 extra a month each, these call packs get you either unlimited local and national calls, unlimited mobile calls within Australia or unlimited international calls to select countries. You can combine these call packs, too, so for $30 extra a month you'll get unlimited local, national, mobile and international calls.

How does Infinity compare?

Infinity's streamlined approach to its broadband plans serves it well. Not only are its plans priced competitively against the cheapest offerings on the market, the $0 set-up fees and no-lock-in contracts mean you can try them out with minimum commitment and cancel at any time without penalty – a big plus if you're not entirely certain what kind of NBN plan is right for you.

How does Infinity's Classic Basic plan compare?

Starting at the Basic NBN speed tier, Infinity proves itself capable of hanging with the competition. Its Classic Basic plan slots in among the cheapest Basic plans currently available and though plans from SpinTel and Flip TV edge it out with slightly cheaper monthly bills, the lack of setup fees on Infinity's plan means you won't actually end up paying more until you've been signed up for over seven months.

How does Infinity's Classic Everday plan compare?

Infinity's Standard Plus Everyday plan isn't quite as competitive as the provider's slower plans. At this tier, plans from TPG, SpinTel, Falcon Internet and Hello Broadband all offer the same inclusions at a lower monthly price, and even the short-term advantage afforded by Infinity's lack of setup fees is topped by Falcon Internet's offering which also features no upfront costs. The catch there, though, is that Falcon Internet requires you to pay on-time by direct debit to enjoy the discounted monthly fee.

How does Infinity's Classic Premium plan compare?

Infinity's edge returns at the Premium tier of NBN speeds. The price point of the Classic Premium plan is up there with the cheapest plans on the market, and the benefit of no setup fees only makes it that much more attractive than similar plans from providers like TPG.

Only Dodo's plan stands to offer better value for your money, and even then only over the long term. Because of Dodo's higher setup fees, Infinity's Classic Premium plan still works out cheaper overall for the first 20 months of service.

How do Infinity's call packs compare?

Like many NBN providers, Infinity offers a selection of unlimited call packs to complement its VoIP service. If you love to chat, these packs can save you a lot of cash down the line, so it's important to factor their pricing in when comparing NBN plans. In the table below, you'll find a comparison of call pack costs from the providers compared above.

Infinity TPG Dodo SpinTel Hello Broadband Flip TV
Unlimited local and national calls $10 extra N/A N/A N/A $5 extra $10 extra
Unlimited local, national and mobile calls $20 extra $10 extra $10 extra $10 extra $10 extra $20 extra

As you can see, Infinity prices its call packs on the higher end of the spectrum, making it a less attractive option if you're after a complete phone and Internet package. For that, you might want to consider SpinTel, TPG or Hello Broadband instead.

Why should you consider Infinity?

Infinity makes a strong case for itself with its NBN plans. Along with pricing them at some of the most competitive rates around, the total lack of set-up fees puts Infinity ahead of many of its competitors over the short- and in some cases, long-term.

That lower cost to entry goes hand in hand with Infinity's no-lock-in, month-to-month contracts. If you're not completely sold by what Infinity's offering, you can try out any of its plans for a month or two without forfeiting hundreds of dollars in setup fees should you decide they're not for you.

The bundled pay-as-you-go VoIP phone service is another big draw of Infinity's NBN plans. Quite a few providers charge extra for VoIP or don't offer it at all, making Infinity's approach especially compelling if your main reason for having a home phone is to receive calls rather than make them.

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