Should you choose a mortgage broker or go with a bank?

While both banks and brokers can help you get a great rate on a home loan, there are differences between the services they offer.

Navigating the home loan market can be difficult. With a myriad of lenders to choose from, it can be difficult to be certain you're getting the best deal. While a mortgage broker can help you sort through all the lenders in the market, there may also be advantages to going directly to a lender. Which one should you choose?

What does a mortgage broker do?

Brokers

Brokers perform a number of tasks, from the moment you first seek them out until you are awarded your mortgage.

Firstly, a mortgage broker is responsible for assessing your situation and your creditworthiness. This will help him or her to develop a better picture of your chances of qualifying for a home loan. This assessment will also typically cover your income levels and ability to repay a mortgage.

Next, a mortgage broker will take your information and work to find a loan that meets your needs as closely as possible. Most brokers have access to vast databases of information on available lenders, allowing them to research your options quickly and effectively.

Brokers can also provide guidance throughout the entire process. If you have questions about your mortgage options, contacting a broker can be very effective.

The advantages of using a mortgage broker

Mortgage broker Cliff Ferrer of 1st Street Home Loan Specialists in Sydney's Rose Bay explains that one of the best advantages to using a broker is the choice they offer.

"They have access and understanding of the policies of 20-30 lenders, so can find a suitable loan for a client without the client having to meet with multiple banks and try and become a home loan expert. More importantly, brokers are not aligned to one particular bank and work more as an agent for the client rather than the bank itself," Ferrer says.

Additionally, a good broker is well practiced in finding the best deals. They will know the nuances of lenders' credit policies, and should be able to direct you to lenders best suited to your circumstances. When it comes to seeking a mortgage via a bank, the broker can also advocate on your behalf, increasing your chances of success with the process.

Ferrer says many clients have the misconception that they will pay more through a broker, or that a broker will try to sell them on a higher rate in order to make a bigger commission. He says this is not the case.

"The truth is that you won’t pay more through a broker and in fact can often pay less. A broker isn’t paid more if the rate is higher, so it is in the broker's interest to get the best deal possible for the client," he says.

The disadvantages of using a broker

Despite the many benefits associated with using a broker, there could also be some disadvantages. Due to the sheer number of brokers out there, it can be difficult to determine which brokers are highly experienced, and which brokers are new. Ferrer says this often comes down to going with the recommendations of friends and family.

"I think the most common way to identify good mortgage brokers is by a friend or acquaintance who may have used that broker previously. It is also important to do a bit of basic research, like seeing how long the business has been established, do they have a shopfront or office, etc. Clients should get some confidence that they are dealing with a broker who is established and won’t be here today and gone tomorrow," Ferrer says.

If you don't have a solid understanding of the finance and mortgage industry, it can also be difficult to judge what is a good deal, or when you might do better visiting a local lender. Using a mortgage broker requires a bit of personal research and understanding, although it’s certainly possible to gain this information.

Learn more about how brokers work

Compare mortgage brokers below and get a call back within two business days

Rates last updated December 17th, 2017
Details Features
Aussie Home Loans
Aussie Home Loans
Aussie is one of Australia's leading financial service providers, having won The Adviser’s Top Mortgage Broker award for the last 3 years. They charge no appointment fees and can meet at a time and place which suits you.
Up to 20 lenders Enquire Now More info
Finsure
Finsure
Finsure has loan offers from over 35 lenders, including major brands, and will work to find a home loan that suits your property needs.
Over 35 lenders Enquire Now More info
eChoice Mortgage Brokers
eChoice Mortgage Brokers
When you do business with eChoice you will be given your own home loan manager to help you select a loan. 25 lenders Enquire Now More info
Pepper Money
Pepper Money
Pepper specialises in providing fair home loans to those who are credit impaired - from small defaults all the way up to discharged bankruptcies.
Credit impaired home loans Enquire Now More info

Learn how to find the best mortgage broker

What does a bank loan officer do?

Brokers

Bank loan officers work for one specific bank or lender, and often receive volume incentives when providing clients with loans.

If you already have great credit, are a customer of the bank, and have a stable income, you will most likely find a good rate through your bank. A loan officer can match you to the best loan product available within that specific bank. If you choose this option, and you are already a customer of the bank, don't be afraid to probe for a better deal on your mortgage.

The advantages of using a bank loan officer

Going through a bank loan officer can allow you to access a direct line to the very best deals at the bank or lender you choose to work with. Bank loan officers are also extensively experienced in working with the lender, their policies and their loans. They can answer any questions you might have about the loan or lending process, ensuring that you fully understand what you are taking on. Further, they can often structure a loan to work with other bank-provided products you have already.

Another advantage of going through a bank loan officer is dealing directly with your lender. This means any questions you have or any additional information the lender needs can be addressed without taking the time to go through an intermediary.

The disadvantages of using a bank loan officer

The disadvantages of sourcing your loan directly from a bank are mostly related to limitation. A bank loan officer has access only to the loans offered by the bank or lender through which they are employed. This can seriously restrict the options available to those who are not a direct customer of the lender already.

Compare today's home loan rates

Rates last updated December 16th, 2017
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Loan purpose
Offset account
Loan type
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Name Product Interest Rate (p.a.) Comp Rate^ (p.a.) Application Fee Ongoing Fees Max LVR Monthly Payment Short Description
3.69%
4.86%
$0
$395 p.a.
90%
A special rate for first home buyers buying residential property and borrowing over $150K. 350K NAB Rewards Points offer available. Terms and conditions apply.
3.64%
3.66%
$0
$0 p.a.
80%
A basic home loan with a competitive rate and low fees.
3.58%
3.59%
$0
$0 p.a.
80%
A competitive variable rate product with low fees offered by a 100% online lender.
3.62%
3.62%
$0
$0 p.a.
80%
A discounted, competitive variable rate loan with limited fees.
3.64%
3.67%
$0
$0 p.a.
80%
A home loan with a competitive variable rate, limited fees and plenty of flexibility.
3.64%
3.67%
$0
$0 p.a.
80%
A low rate home loan with no ongoing fees.
3.54%
3.56%
$0
$0 p.a.
80%
For new home buyers only. No refinance option. A low interest variable home loan with no application fee and free redraws. Offer ends 2 January.
3.65%
3.66%
$0
$0 p.a.
90%
A competitive variable rate home loan with no application fee.
3.69%
3.69%
$0
$0 p.a.
90%
A special limited time offer for owner occupiers. An IMB Transaction Account must be opened with this loan.
3.99%
4.62%
$395
$0 p.a.
80%
Fix your interest rate and pay principal and interest repayments on your investment.
3.69%
4.01%
$0
$299 p.a.
95%
A loan with no application fee and borrow up to 95% LVR.
4.14%
4.14%
$0
$0 p.a.
80%
An investment home loan with competitive rate and 100% offset account.
3.74%
3.74%
$0
$0 p.a.
80%
Pay no application fee or ongoing fees with this loan.
3.68%
3.83%
$0
$10 monthly ($120 p.a.)
80%
A low interest rate home loan that allows borrowers to borrow up to 80% of the property value.
3.78%
3.78%
$0
$0 p.a.
80%
A basic low-rate home loan that still offers some useful features.
4.64%
4.01%
$0
$0 p.a.
80%
Enjoy a fast application process and flexible repayment options with this fixed rate investment loan.
4.09%
4.11%
$0
$0 p.a.
90%
Access a fee-free offset account and a special interest rate for investors.
4.79%
5.44%
$0
$395 p.a.
90%
Package your 4-year fixed rate investment loan and pay no application fees.
3.99%
4.00%
$0
$0 p.a.
80%
A low-fee variable rate investor loan with a fast online application process.
3.64%
4.03%
$0
$395 p.a.
80%
Apply for a new owner occupier loan or refinance from another lender and receive this discounted rate.
3.65%
4.84%
$0
$395 p.a.
90%
A 2 years fixed platinum package that has $0 application and a loan redraw facility.
3.65%
4.19%
$500
$0 p.a.
95%
Get a discounted fixed interest rate for the first 12 months while you settle into your new loan.
3.79%
4.11%
$0
$299 p.a.
80%
A fully featured home loan with an offset account and discounts available.
3.72%
3.74%
$0
$0 p.a.
80%
Take advantage of a 100% offset account along with no annual or application fees.
3.71%
3.74%
$600
$0 p.a.
80%
A maximum 80% LVR home loan with no ongoing service fees and a linked transaction account.
3.94%
4.88%
$0
$0 p.a.
90%
Enjoy a low interest rate and borrow up to 90% (with LMI) of your property's value.
3.69%
4.15%
$395
$0 p.a.
80%
A one year fixed rate offer with no ongoing bank fees.
3.97%
4.02%
$445
$0 p.a.
90%
Get a competitive rate without features you may not use.
3.99%
4.02%
$600
$0 p.a.
90%
Take advantage of a 0.60% discount on your rate, a 100% offset account and no ongoing fees.
4.09%
4.11%
$0
$0 p.a.
80%
A low variable rate loan with no application or ongoing fees.
3.85%
4.18%
$500
$0 p.a.
95%
Apply for Easy Street fixed rate home loans and get a competitive loan with a fixed interest rate.
3.96%
3.98%
$0
$0 p.a.
90%
Take advantage of a redraw facility, competitive variable rate and no application or settlement fees for a limited time.
3.72%
4.19%
$0
$0 p.a.
80%
Enjoy a variable 3 year introductory rate with the Bankwest Equaliser Home Loan.
3.84%
4.83%
$0
$0 p.a.
95%
Get a competitive 2-year fixed rate with no application or ongoing fees.
3.88%
4.89%
$0
$395 p.a.
95%
A fixed rate package with flexible repayment options. 350K NAB Rewards Points offer available. Terms and conditions apply.
4.04%
4.07%
$0
$0 p.a.
80%
Access the equity in your home with a competitive interest-only rate and no application fee.
3.97%
3.97%
$0
$0 p.a.
90%
A competitive variable rate home loan with no ongoing fees.
3.64%
3.64%
$0
$0 p.a.
70%
A low-rate basic home loan requiring a 30% deposit.
3.73%
3.73%
$0
$0 p.a.
70%
A special low variable rate for owner occupiers with 100% offset account and no application or ongoing fees.
$0
$0 p.a.
A basic low-rate home loan that still offers some useful features.
3.74%
3.74%
$0
$0 p.a.
95%
A low rate home loan with no application or ongoing fees. Loan comes with 1 year of free home and contents insurance. Note that to be eligible for this loan you must be QLD resident.
4.19%
4.19%
$0
$0 p.a.
90%
Access to redraw facility and offset account without the annual fee.
3.68%
3.69%
$0
$0 p.a.
95%
A no frills loan with a competitive rate and a maximum LVR of 95%.
3.64%
3.78%
$0
$10 monthly ($120 p.a.)
80%
A competitive variable rate home loan with flexible features. You can earn 30,000 Velocity Points for every $100k you borrow (for a limited time, subject to eligibility requirements).
3.87%
3.92%
$0
$0 p.a.
90%
A low rate variable home loan offer with no monthly fees or application fee charge.
3.87%
3.87%
$0
$10 monthly ($120 p.a.)
90%
Get a competitive interest rate for 3 years and a discounted variable rate when the fixed period ends.
3.69%
3.69%
$0
$0 p.a.
70%
Enjoy a low variable rate with no application and ongoing fees.
3.79%
3.80%
$0
$0 p.a.
80%
A competitive rate with no ongoing monthly fees or application fees.
3.99%
4.03%
$0
$0 p.a.
95%
Enjoy a basic home loan with a high LVR and no application or ongoing fees.
3.85%
4.95%
$0
$395 p.a.
95%
A discounted package rate for owner occupiers with the ability to package a Qantas rewards earning Amplify credit card. $1,500 cashback available for refinancers. Conditions apply.
3.99%
4.99%
$0
$395 p.a.
95%
A package home loan with fee free extra repayments available during the fixed term.
4.39%
5.42%
$300
$10 monthly ($120 p.a.)
95%
Lock in a competitive fixed rate for 3 years.
3.69%
4.03%
$0
$299 p.a.
80%
Enjoy a low variable rate with no application fee.
3.59%
4.42%
$0
$0 p.a.
95%
This competitive introductory rate is a limited time offer for new owner-occupiers
3.68%
3.69%
$600
$0 p.a.
90%
Get a low variable rate along with some important basic features.

Compare up to 4 providers

Compare home loans yourself

There are good reasons to choose a broker, and good reasons to choose to source your home loan directly from a lender. Carefully review your credit situation and preferences to decide upon which you prefer. Making the right choice the first time around will ensure that you end up with the best result possible in your situation.

Marc Terrano

Marc Terrano is a content marketer manager at finder. He's been writing and publishing personal finance content for over five years and loves to help Australians get a better deal.

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12 Responses

  1. Default Gravatar
    MarkusMay 9, 2016

    Hi,

    Do mortgage brokers use mainly the “big 4″ or do they look at smaller type lenders too, like ubank, loans.com, mortgage house and so on?
    If only some brokers use these how do I find out?

  2. Default Gravatar
    DrewJanuary 25, 2016

    If a customer was considered by a lender to be a “Good Borrower”; can the customer get as good of a deal going direct to a bank, as a broker could through their channels?

    In other words, does a broker have more bargaining power than a customer, if they were to approach to same lender.

    • Staff
      MarcJanuary 27, 2016Staff

      Hi Drew,
      thanks for the question.

      It’s definitely possible for borrowers acting independently of a broker to get a great deal. Sometimes, some of the lowest rates are offered by lenders who do not work with brokers at all to keep their costs lower.

      A broker has a distinct benefit when your situation isn’t clear cut e.g temporary visas, unusual income types, or you don’t have the time to properly evaluate your options. They’re also invaluable if you don’t really understand the home loan industry and products but want a good deal.

      We’ve seen some great broker rates on offer too, so it’s helpful to compare home loans in the market regardless of which way you go to make sure you’re informed.

      I hope this helps,
      Marc.

  3. Default Gravatar
    BeatriceApril 8, 2015

    A broker has given me 45, 000 I can borrow from a private investor however he wants the insurance up front is this normal

  4. Default Gravatar
    HelenMarch 20, 2015

    Hi Shirley,

    Thanks for your reply.

    I mean what sort of things are out of a mortgage broker’s authority? is there anything a mortgage broker not authorised to do in terms of advising or services?

    • Staff
      ShirleyMarch 23, 2015Staff

      Hi Helen,

      Thanks for your question.

      Mortgage brokers can not assist with investment and financial advice, this includes tax matters.

      Please refer to this page under the ‘how can a mortgage broker help me?’ for more information.

      Cheers,
      Shirley

  5. Default Gravatar
    HelenMarch 17, 2015

    what limits a mortgage broker’s authority?

    • Staff
      ShirleyMarch 18, 2015Staff

      Hi Helen,

      Thanks for your question.

      Could you please provide some further clarification to your question?

      Cheers,
      Shirley

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