CommBank Life Insurance Review
- Maximum Cover
- $1,000,000
- Maximum Entry Age
- 65
- Terminal Illness Benefit
Our verdict
CommBank life insurance could be good if you don’t need more than $1 million in death cover but it's only open to its bank customers.
- This provider has a claims acceptance rate of for death cover, which is higher than average (90%).
- It's policies are provided by AIA Australia so you can get access to AIA Vitality.
- CommBank's $15,000 funeral advancement is probably enough for most but brands such as Qantas and TAL offer $10,000 more.
- With CommBank, you get death benefit cover up to $1,000,000. This is a fairly standard amount, but insurers such as ahm, Suncorp and NobleOak all offer between $500,000 and $14,000,000 more.
Details
Key Details
| Product Name | CommBank Life insurance |
| Maximum Cover | $1,000,000 |
| Terminal Illness Benefit | |
| Funeral Benefit | $15,000 |
| Guaranteed Renewability | |
| Cooling-off (days) | 30 |
| Online Quote |
Eligibility
| Minimum Entry Age | 18 |
| Maximum Entry Age | 65 |
| Expiry Age | 75 |
| Medical Exam |
Add-ons
| Total and Permanent Disability Option | |
| Child Benefit Option | |
| Trauma Option |
Key takeaways
- CommBank Life Insurance is provided and issued by AIA Australia and distributed by CommBank.
- The maximum death benefit available is $1,000,000, with some other insurers offering higher cover amounts.
- Eligibility depends on your residency status and age, and you can apply online with no medical tests required.
Read a more detailed review on:
Life Insurance
Key points of CommBank Life Insurance
- Death Benefit: A lump sum benefit will be paid to policyholders/their beneficiaries in the event of the policyholder's death.
- Terminal Illness Benefit: An advance payment of the Life Insurance benefit will be paid if the policyholder is diagnosed with a terminal illness.
- Indexation Benefit: Cover amount will increase each year in line with inflation.
Note: Be sure to check the Product Disclosure Statement (PDS) for terms and conditions.
Optional cover
Key points of CommBank optional cover
When you take out a Life insurance policy, you also have the option to add on the following:
- TPD Benefit Payment: Pays a lump sum to the policyholder if they are to become totally disabled as a result of serious illness or injury.
- Trauma Benefit: Lump sum benefit paid if policyholder suffers a specified medical condition.
- Income Protection: Protects your income in the event that you're unable to work due to an accident or illness.
- Benefit Indexation: Cover is increased each year in line with movements in inflation.
Note: Be sure to check the Product Disclosure Statement (PDS) for terms and conditions.
Applying for cover
Applying for CommBank cover
- Be an Australian citizen, permanent resident or New Zealand citizen.
- Must be between 18 and 65 to apply for Life Insurance
- Be 18 to 59 for Income Protection, TPD and Trauma Insurance
- Must work at least 20 hours per week (excludes heavy manual occupations) for Income Protection cover.
- Be an Australian citizen or permanent resident who is in Australia, or a New Zealand citizen living and working in Australia permanently on a Subclass 444 visa. You can get a quote and apply online through CommBank.
Still wondering if CommBank is right for you? Here are the main pros and cons summarised:
Pros
- It gives you access to AIA Vitality.
- It's convenient if you're a CommBank customer.
Cons
- It's possible to get a higher life insurance benefit elsewhere.
How do I make a CommBank life insurance claim?
If you need to make a claim on your CommBank life insurance policy, it's vital that you or your representative contact CommBank by phone as soon as possible following the claim event. If you happen to be overseas, you may need to return home to Australia at your own expense in order for the claim to be properly assessed.
To make a claim contact CommBank by phone on 1800 491 588 or email: claims@lifeinsurancebyaia.com. You can mail your completed claim form to: Claims Team, AIA Australia Customer Service PO Box 6143, Melbourne VIC 3004
What are some of the key exclusions of CommBank life insurance?
Just as with any other type of life insurance, there are certain situations and circumstances where your CommBank claim won't be paid, such as if:
- Death resulting from suicide or a deliberately self-inflicted injury or sickness in the first 13 months of taking out the policy
- Disability caused or worsened by any deliberately self-inflicted injury or sickness, including attempted suicide.
- Any criminal activity or any unlawful act or whilst imprisoned.
- War, riots or civil commotion.
- A trauma event suffered within the first 90 days of taking out or reinstating your policy.
- Any death, injury or sickness arising from certain duties of your occupation: working more than 10 metres above the ground, working underground or offshore, underwater diving, working with explosives, working as a professional sportsperson or coach, or serving in the armed forces (this doesn't apply to death while on active military service).
These exclusions come from the PDS for Life Insurance provided by AIA Australia, which covers policies bought through CommBank before 17 November 2025. New policies are issued under AIA Priority Protection, so read its PDS for the exclusions that apply to your policy.
Compare other direct life insurance policies below
Finder Score - Life Insurance
Life Insurance is a little complicated and a lot overwhelming. That's why we made the Finder Score, to make it easier to compare Life Insurance products against each other. Our experts analysed over 30 products and gave each one a score out of 10.
But a higher score doesn't always mean a product is better for you. Your situation is unique, so your policy choice will be too. Don't think of Finder Score as the final word, but as a good place to start your life insurance comparison.
Why compare insurance with Finder?
-
You pay the same price as buying directly from the insurer.
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We're not owned by an insurer (unlike other comparison sites).
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We've done 100+ hours of policy research to help you understand what you're comparing.
Speak to an insurance specialist to help you find personalised cover
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