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2 Responses

    Default Gravatar
    rogeAugust 14, 2019

    on QF10 Lon to Syd I had to collect my luggage and Perth, clear immigration and rebook luggage, even though I was told it was booked through to sydney. In the process an error was found and a surcharge imposed of $650AUD. Cabin baggage was weighed as well and purchases of duty free would have exceeded the allowance of bags and weight

      Default Gravatar
      NikkiAugust 15, 2019

      Hi Roge,

      Thanks for leaving a question on our page.

      Sorry to hear about your current flight experience. While we review Qantas in our pages, it’s helpful to know that we neither work with or answer for the company. It would be best to contact the customer service support of Qantas directly for further assistance.

      Hope this clarifies and we hope they find a quick resolution for you!

      With care,
      Nikki

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