In this guide, we'll lay out which retailer between Alinta Energy and AGL has the better deals. Information has been grouped state by state for the four states that both retailers operate in. Retailers can alter their plans and rates at any moment, so the numbers and plans we've summarised below may change in the future.
Alinta vs AGL: Get a cost estimate
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Alinta vs AGL: How do they stack up against each other?
Here's the rundown on the two retailers and their features at the time of writing:
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in New South Wales (Postcode: 2000) who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
Brand
Plan name
Difference from reference price
Conditional discount?
Estimated price (per 91 days)
Estimated price (annual)
Alinta
Homedeal
22% less
N/A
$275
$1,100
AGL
Residential Essentials
21% less
N/A
$289
$1,156
Prices last checked in April 2021 and are subject to change.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in Melbourne, Victoria (Postcode: 3000) who consumes 4,000kWh a year on a single rate tariff in the CitiPower network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
Brand
Plan name
Difference from reference price
Conditional discount?
Estimated price (per 91 days)
Estimated price (annual)
Alinta
Homedeal
10% less
N/A
$286
$1,144
AGL
Residential Essentials
11% less
N/A
$282
$1,127
Prices last checked in April 2021 and are subject to change.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in Queensland (Postcode: 4000) who consumes 4,600kWh a year on a single rate tariff in the Energex network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
For residents outside of South East Queensland, residents don't get to choose their provider as energy is regulated by the Queensland Competition Authority.
Brand
Plan name
Difference from reference price
Conditional discount?
Estimated price (per 91 days)
Estimated price (annual)
Alinta
Homedeal
14% less
N/A
$324
$1,296
AGL
Residential Essentials
17% less
N/A
$313
$1,252
Prices last checked in April 2021 and are subject to change.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in South Australia (Postcode: 5000) who consumes 4,000kWh a year on a single rate tariff in the SA Power Networks network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
Brand
Plan name
Difference from reference price
Conditional discount?
Estimated price (per 91 days)
Estimated price (annual)
Alinta
No Fuss
4% less
N/A
$441
$1,764
AGL
Residential Essentials
13% less
N/A
$398
$1,592
Prices last checked in April 2021 and are subject to change.
What plans are available from Alinta and AGL in each state?
Note: Discounts and incentives change often. Be sure to check with the provider before signing up or applying.
Victoria
Both Alinta and AGL are close in price for residents of Victoria, offering a reasonable amount of the Victorian Default Offer (VDO).
Simple variable rate electricity with no special offers and no benefit period.
Higher variable rate electricity compared to the Homedeal. Has the added benefit of a 12-month free subscription to sports streaming service Kayo Basic while on this plan.
Basic electricity on a variable rate that can change any time.
Pay a little more than on the Homedeal and you'll get variable rate power plus a 12-month free subscription to the sports streaming service Kayo Basic.
Benefit period of 12 months locks in fixed-price power and offers Flybuys rewards points on bill payments.
Electricity provided on a simple variable rate. Get Flybuys points when you pay your bill.
Customer service score: Alinta vs AGL
Retailers are assigned a Finder customer service score based on how well they respond to customers and handle problems. This is distinct from more subjective customer reviews, and includes factors like call centre hours, complaints handling, financial difficulty and more.
AGL scored much higher than Alinta Energy, with a whopping 5 stars out of 5, the highest any retailer scored. Alinta Energy scored 4.1 stars, in comparison.
Verdict
AGL has some useful incentives for signing up, including fixed rate plans for 12 months plus solid Flybuys points rewards for customers who value those. Alinta's main incentive is access to its Rewards Shop, which has discounts for current customers on movie tickets, theme parks, electronics and more.
Alinta has no GreenPower options for environmentally conscious customers, but AGL provides 10%, 20% and 100% options on its full range of plans. AGL has a comprehensive mobile phone app which allows you to easily manage your account, something that Alinta lacks.
AGL wins out when it comes to customer service, too, scoring a perfect 5 stars on the Finder customer service scale. Alinta is not too far behind at 4.1 stars.
Overall, AGL may not always be the cheapest across Australia, but it has many attractive features that Alinta doesn't. Still, the best choice for you will depend on your energy needs and the plans available at your address.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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