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Alinta vs AGL
Alinta Energy and AGL compete closely in many states, but which comes out on top?
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In this guide, we'll lay out which retailer between Alinta Energy and AGL has the better deals. Information has been grouped state by state for the four states that both retailers operate in. Retailers can alter their plans and rates at any moment, so the numbers and plans we've summarised below may change in the future.
Alinta vs AGL: Get a cost estimate
Alinta vs AGL: How do they stack up against each other?
Here's the rundown on the two retailer and their features at the time of writing:
| Alinta | AGL | |
|---|---|---|
 Incentives | Alinta Rewards Shop | flybuys points, fixed rate plans available |
 GreenPower options | 0 | 3 |
 Customer service rating | 4.1 stars | 5 stars |
 Green Rating | 3.4 stars | 4.8 stars |
 Price | Cheaper in 2 out of 4 states | Cheaper in 2 out of 4 states |
Last checked July 2020
Cost comparison: Alinta vs AGL
The tables below show the cheapest plans for each provider in each state. We don't include plans that have special eligibility requirements.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in NSW (Postcode: 2000) who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
Based on the AER annual model usage in the Ausgrid network, the AER reference price is $1,462 / year.
Electricity charges may have changed in VIC, NSW, QLD, SA, ACT, and TAS on 1 January 2021 and could also change on 1st February. Our pricing and estimates below may not take these possible changes into account.
Please confirm plan details with the provider before making a decision.
Prices last checked on August 2020 and are subject to change.
Verdict:For residents of Melbourne, Alinta is a slightly cheaper choice, at about $43 per year
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in Melbourne, Victoria (Postcode: 3000) who consumes 4,000kWh a year on a single rate tariff in the CitiPower network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
| Brand | Plan name | Difference from reference price | Conditional discount? | Estimated price (per 91 days) | Estimated price (annual) |
|---|---|---|---|---|---|
| Alinta | Homedeal | 16% less | N/A | $308 | $1,232 |
| AGL | Essentials | 17% less | N/A | $303 | $1,213 |
Prices last checked on August 2020 and are subject to change.
Verdict: Rates for AGL and Alinta are extremely close in New South Wales, with AGL only coming out $19 ahead annually.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in Queensland (Postcode: 4000) who consumes 4,600kWh a year on a single rate tariff in the Energex network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
For residents outside of South East Queensland, residents don't get to choose their provider as energy is regulated by the Queensland Competition Authority.
Based on the AER annual model usage in the Energex network, the AER reference price is $1,508 / year.
Electricity charges may have changed in VIC, NSW, QLD, SA, ACT, and TAS on 1 January 2021 and could also change on 1st February. Our pricing and estimates below may not take these possible changes into account.
Please confirm plan details with the provider before making a decision.
Prices last checked on August 2020 and are subject to change.
Verdict: When you live in Queensland, Alinta is a little cheaper annually than AGL by around $29.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in South Australia (Postcode: 5000) who consumes 4,000kWh a year on a single rate tariff in the SA Power Networks network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
Based on the AER annual model usage in the SA Power Networks network, the AER reference price is $1,832 / year.
Electricity charges may have changed in VIC, NSW, QLD, SA, ACT, and TAS on 1 January 2021 and could also change on 1st February. Our pricing and estimates below may not take these possible changes into account.
Please confirm plan details with the provider before making a decision.
Prices last checked on August 2020 and are subject to change.
Verdict: AGL is a clear winner price-wise in South Australia, offering a $191 discount yearly compared to Alinta.
What plans are available from Alinta and AGL in each state?
Note: Discounts and incentives change often. Be sure to check with the provider before signing up or applying.
Victoria
Both Alinta and AGL are close in price for residents of Victoria, offering a reasonable amount of the Victorian Default Offer (VDO).
Uncomplicated electricity on a variable rate with no contract or benefit term.
Comes with a free 12-month Kayo Basic sports streaming service subscription on top of regular variable rate power.
Receive fixed prices on your electricity for the 12-month benefit period of this plan. You'll also get flybuys points for paying bills.
No fixed rates – only variable – but you still get flybuys points for paying your bill.
New South Wales
AGL and Alinta are neck and neck in NSW, each giving significant discounts off the reference price for the state.
Simple variable rate electricity with no special offers and no benefit period.
Higher variable rate electricity compared to the Homedeal. Has the added benefit of a 12-month free subscription to sports streaming service Kayo Basic while on this plan.
Fixed price electricity with a 12-month benefit period. After this period, rates will return to variable. Get flybuys benefits for paying bills.
Provides variable rate electricity and lets you earn flybuys points for paying your bills.
Queensland
As with most other states, there's nothing too complicated about the plans AGL or Alinta offer, just straightforward low rates.
Basic electricity on a variable rate that can change any time.
Pay a little more than on the Homedeal and you'll get variable rate power plus a 12-month free subscription to the sports streaming service Kayo Basic.
Enjoy a 12-month benefit period during which you'll receive fixed rates and flybuys points whenever you pay a bill.
Variable rates on your electricity and bill payments will earn you some flybuys rewards points.
South Australia
AGL outperforms Alinta in South Australia, promising power for less.
Uncomplicated variable rate electricity with no extra features and no contract or benefit term.
For sports fans. Provides a 12-month subscription to the Kayo Basic sports streaming service plus regular variable rate electricity.
Benefit period of 12 months locks in fixed-price power and offers flybuys rewards points on bill payments.
Electricity provided on a simple variable rate. Get flybuys points when you pay your bill.
Customer service score: Alinta vs AGL
Retailers are assigned a Finder customer service score based on how well they respond to customers and handle problems. This is distinct from more subjective customer reviews, and includes factors like call centre hours, complaints handling, financial difficulty and more.
AGL scored much higher than Alinta Energy, with a whopping 5 stars out of 5, the highest any retailer scored. Alinta Energy scored 4.1 stars, in comparison.
Verdict
AGL has some useful incentives for signing up, including fixed rate plans for 12 months plus solid flybuys point rewards for customers who value those. Alinta's main incentive is access to its Rewards Shop, which has discounts for current customers on movie tickets, theme parks, electronics and more.
Alinta has no GreenPower options for environmentally conscious customers, but AGL provides 10%, 20% and 100% options on its full range of plans. AGL has a comprehensive mobile phone app which allows you to easily manage your account, something that Alinta lacks.
AGL wins out when it comes to customer service, too, scoring a perfect 5 stars on the Finder customer service scale. Alinta is not too far behind at 4.1 stars.
Overall, AGL may not always be the cheapest across Australia, but it has many attractive features that Alinta doesn't. Still, the best choice for you will depend on your energy needs and the plans available at your address.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
- Single rate with a controlled load
- Time of use
- Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
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