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How Telstra’s new $10/day International Data Pass for roaming works

Posted: 12 July 2017 5:13 pm
News

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Telstra has upgraded its roaming deal, but data addicts will still want to shop around.

Telstra has revamped its roaming deal for Australians travelling overseas, introducing a new International Day Pass that costs $10 a day.

For that $10, you get unlimited calls and texts to standard numbers (mobiles and landlines) around the world, including Australia. This is handy if you want to be able to retain your existing number. For trips to New Zealand, the cost is $5 a day.

The kicker? The standard plan only includes 100MB of data for each day. If you go over that limit, which is quite likely given typical phone data consumption patterns, you'll pay 3 cents per MB.

If you want a higher data allowance, you can pay $25 to get an additional 1GB of data, which you can use over 31 days. While that's a cheaper option than 3 cents per MB, it's still a fairly expensive way to get data, so you might want to consider other options such as a local SIM or roaming onto Wi-Fi.

While it's only available on contract plans, the structure of Telstra's offer is fundamentally different to Vodafone's superficially similar $5 a day roaming offer. That deal lets you use your existing plan allowance, rather than assigning a different value.

While Telstra has a dominant share of the local market, it has a reputation for higher-priced roaming than its rivals. In 2015, it tried to raise roaming rates but ended up partially dumping that plan after heavy criticism.

Excess roaming fees are a major problem for travellers, with finder.com.au research suggesting that half-a-million Australians have been hit with excess charges.

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12 Responses

  1. Default Gravatar
    GlendaMay 30, 2019

    Have made call at 5.10pm in Italy which has activated my International Day Pass. Does the daily service period (24hr) apply from time of call in Italy, i.e. till (5.10 following day) so I can make calls to Australia tomorrow morning?

    • Avatarfinder Customer Care
      JeniMay 30, 2019Staff

      Hi Glenda,

      Thank you for getting in touch with Finder.

      Once enabled on your mobile service, an International Day Pass will activate the moment you use your phone outside of Australia. You’ll have access to the day pass until it restarts at midnight 12am Australian Eastern Standard Time (AEST). Telstra will send you SMS alerts so you can keep track of your spending. They will also let you know when you’ve used 50%, 85% and 100% of your included allowance. They will also send you SMS alerts for every $100 of pay-as-you-go roaming outside of your included allowance. SMS alerts from Telstra is free of charge.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

  2. Default Gravatar
    ChrisMay 20, 2019

    Hi, is the caller charged to a day pass number?

    • Default Gravatar
      AshMay 22, 2019

      Hi Chris,

      Thank you for contacting Finder.

      Yes, the caller will be the one that needs to have the $10 Day Pass for the International Roaming. The receiver of the call will not be charged of any fees as technically the caller is under a daily plan.

      I hope this helps.

      Please do not hesitate to reach out again to us if you have additional questions.

      Cheers,
      Ash

  3. Default Gravatar
    PAMApril 3, 2019

    I do not want the $10 day pass ,as I usually make only 2 or 3 text a day and no phone calls
    How do I use my mobile and NOT get charged the $10 day pass

    • Avatarfinder Customer Care
      JohnApril 4, 2019Staff

      Hi Pam,

      Thank you for reaching out to Finder.

      For Telstra to be able to remove the international day pass from your plan, you may need to contact them directly for that. Since you are currently travelling, please visit the Telstra website. A chat option is available for you there 24×7 to assist you on this. Hope this helps!

      Cheers,
      Reggie

  4. Default Gravatar
    NancyJanuary 25, 2019

    I went over the $10 data limit for a day so I was charged an extra $10 for 500mg of data. Why am I still seeing a 200mg limit? Is Costa Rica included in the package?

    • Avatarfinder Customer Care
      JhezJanuary 28, 2019Staff

      Hi Nancy,

      Thank you for your comment.

      If you’re referring to the Telstra International Day Pass, it includes 200MB data for use each day (AEST) when travelling in the Eligible Countries. According to the terms and conditions, the data used in excess of 200MB which will be charged at $10 per 500MB. This 500MB is valid for 31 days, for usage in
      Eligible Destinations. You are still seeing the 200MB limit since it’s a daily limit set.

      Upon checking, Costa Rica is not included in the list of the eligible countries. Please refer to the International Day Pass Critical Information Summary from Telstra for more details.

      Regards,
      Jhezelyn

  5. Default Gravatar
    RobynSeptember 18, 2018

    does it cost to receive calls overseas on $10 roaming deal?

    • Default Gravatar
      JoelSeptember 18, 2018

      Hi Robyn,

      Thanks for leaving a question on finder.

      The Telstra 10$/day International Data Pass will allow you to send and receive unlimited incoming calls and SMS to your Telstra plan all for 10$ a day. It will not cost you to receive incoming calls or SMS while on roaming. Please note that it will only be 5$/day if you are travelling to New Zealand. :)

      Please feel free in sending us a message if you have further questions.

      Cheers,
      Joel

  6. Default Gravatar
    RobynJuly 2, 2018

    International day pass are you only charged the $10 a day if you use your phone? if your phone is on and not used on that day are you charged? thank you

    • Default Gravatar
      Ash MunozJuly 5, 2018

      Hi Robyn,

      Thank you for contacting finder.

      Yes, you will only be charged for the day that you have used the service. For example, your overseas trip is for 7 days but only used the service for 3 days so you will only be charged for $30.

      You will not be charged if your mobile handset is ON as long as you are not using the service.

      I hope this helps.

      Let us know if there is anything else that we may assist you with.

      Cheers,
      Ash

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