Telstra prepaid mobile plans compared

Telstra prepaid mobile plans give you access to Telstra's 4GX network with the ability to control your spending as you see fit.

At Finder, we compare the prepaid mobile plan market to help you make the best possible decision. In the prepaid space, providers are highly competitive in their offerings, and increasingly value is rising (especially data inclusions).

Telstra's prepaid plan offering is listed below, with further analysis - be sure to filter the results to suit your data, call/text & budget requirements with the "Filter Results" button.


Telstra prepaid plan comparison

Telstra prepaid overview

Just as it does with its contract plans, Telstra’s prepaid mobile services operate on its Australia-wide 4G network. There’s no difference in terms of data speed or call quality for prepaid customers. Telstra’s network has the widest coverage of any provider in Australia, covering both metropolitan and regional areas of Australia.

Telstra’s prepaid plans do vary in terms of how long your prepaid credit lasts. Both the Pre-Paid Max and Long Life Plus plans range from as low as 7 days to up to 12 months, depending on how much you recharge.

Pros

  • Can't overspend

    The key appeal for any prepaid plan is that you can’t spend any more by accident than you’ve already given upfront.

  • Telstra Air access

    All of Telstra’s prepaid plans qualify for access to Telstra’s national Wi-Fi network.

Cons

  • Premium pricing

    Just as it does with its contract plans, Telstra’s prepaid offerings generally charge more for calls and data than its competitors.

  • Inconsistent expiry

    Depending on how much you're prepared to recharge in one go, your credit could last as little as 7 days or as long as a full year.

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Telstra prepaid pricing

Telstra’s prepaid plans are split into two categories: Pre-Paid Max plans and Long Life Plus plans.

The Pre-Paid Max plans all come with unlimited standard calls and texts to Australian numbers along with a unlimited standard international calls to 20 destinations. The more you spend on your recharge, the more data you get and the longer the expiry period you have to use it. The cheapest recharge starts at $10 for 2GB of data and a 7-day expiry, while the long-term 12-month recharge will set you back $300 for 150GB of data.

Long Life Plus plans don't come with any calls or data inclusions, instead charging on a pay-as-you basis against your recharge credit. Standard Australian calls are charged at 30c per minute, Australian texts are 30c a piece and data clocks in at 10c per 1MB. Like the Pre-Paid Max plans, the more you recharge, the longer the credit will last.

What extras does Telstra Mobile offer?

Like most prepaid plans, Telstra’s prepaid offerings aren’t particularly endowed with lots of additional features; if you want extra goodies you’ve generally got to sign up for a contract plan.

That said, Apple Music subscribers do get data-free music streaming on all Telstra prepaid plans, and all prepaid customers get access to Telstra's sports streaming services at no extra charge and can stream without impacting their data cap.

Telstra also provides free access to its public Wi-Fi network, Telstra Air, to all prepaid customers. Telstra Air is built into most public payphones -you can tell by the giveaway pink "Telstra Air" tops - Telstra stores and any Telstra customer willing to become part of the Telstra Air network from their home broadband connection. You do have to log into Telstra Air to take advantage of it, however.

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How to recharge Telstra prepaid

If you’re using a Telstra prepaid service, you have a number of different ways to recharge your credit once it has expired. For some plans there may be a benefit to recharging before you hit your expiry period as some credit inclusions may roll over into your new expiry period.

Telstra prepaid recharge options

  • Online at m.telstra.com:Using your prepaid phone, you can visit Telstra’s web portal at any time with no data cost. From there, you can access your credit balance and recharge via credit/debit card, Visa Checkout, PayPal or CreditMe2U services.
  • Online from your desktop: The same interface that you can use at Telstra’s mobile portal is also open to you from your computer’s web browser, although because it won’t be able to detect your mobile automatically, you will have to register for a Telstra ID, or link your Facebook ID with your Telstra account.
  • Via Telstra’s 24/7 app: Login to the official app with your Telstra ID or have it detect your SIM automatically. The Telstra 24/7 app is available free of charge for iOS (you can download it here), Android (download here), Windows Phone 8 (download here) or BlackBerry 10 handsets (download here)
  • Via Credit Card/PayPal: Telstra supports payments via Visa, Mastercard, Diners Club, American Express or PayPal to recharge mobile services if that’s your payment gateway of choice, but you will have to go through Telstra’ prepaid payment gateway to avail yourself of the service. You can recharge your own mobile service, or the service of any other Telstra prepaid mobile this way.
  • Via voucher: You can opt to purchase recharge vouchers at most supermarkets and other mass-market retailers, which you then apply to your mobile service through the Telstra 24/7 App or mobile web portal.
  • By phone: If you’d rather use your phone to recharge, you can access recharge services by dialling 125 888 from your handset.
  • Via automatic recharge: If you simply don't want to forget to recharge, you can set your account to automatically recharge on expiry through Telstra's 24/7 app or web portal. Bear in mind if you do opt for this feature, it will keep going even if you're not using the service any more until you explicitly tell it not to.
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14 Responses

  1. Default Gravatar
    borger11981@gmail.comMarch 28, 2019

    I get the $30 recharge it lasts about 28 days or so. I just want 2 get a $20 recharge will it last about 14 days.

    • Avatarfinder Customer Care
      NikkiMarch 29, 2019Staff

      Hi borger11981@gmail.com,

      Thanks for reaching out! To $20 recharge will last depending on your usage. For additional information, standard national calls is 3 cents/minute, no free text messages, and no data included. Keep a close watch on your consumption to make sure it will last you at least 14 days.

      Hope this helps!

      Best,
      Nikki

  2. Default Gravatar
    WalleonFebruary 15, 2019

    How long is one’s mobile service connected to the Telstra network if one has omitted to recharge timeously on the Telstra 4G Prepaid Long Life Plus $30?

    Thanking You Kindly
    Walleon

    • Avatarfinder Customer Care
      MaiFebruary 16, 2019Staff

      Hi Walleon,

      Thank you for reaching out to finder.

      Generally, Telstra SIM cards will expire if it is not recharged. Six (6) months after your credit has expired, if you have not recharged in this period the SIM will expire and be cancelled. This timeframe goes the same with a Telstra 4G Prepaid Long Life Plus $30.

      If your SIM gets expired, you need to purchase a new SIM and get a new service/number. The page above will show you available plans that you can take advantage.

      Hope this helps. ​Please feel free to contact us back should you require further assistance.

      Kind Regards,
      Mai

  3. Default Gravatar
    KenOctober 23, 2017

    I have a Telstra mobile and if I buy a $30 recharge, is it still Good for 6 months and not lose my credit?

    • Default Gravatar
      LiezlOctober 24, 2017

      Hi Ken,

      Yes, if it’s Telstra Long-Life $30 offer you’re referring to. A recharge of either $30, $40 or $50 has an expiry of 6 months. Please be guided of the call and text rates for this pre-paid plan as listed above.

      Cheers,
      Liezl

  4. Default Gravatar
    gaileSeptember 11, 2017

    does all standard calls include mobile and home phones and is it to telstra only

    • Default Gravatar
      JonathanSeptember 11, 2017

      Hello Gaile,

      Thank you for your inquiry.

      Yes, it includes mobiles and home phone calls in all providers.

      You may refer to the Critical Information Summary of the Telstra Pre-Paid Mobile Offers for further details.

      Hope this helps.

      Cheers,
      Jonathan

  5. Default Gravatar
    JonathanNovember 21, 2016

    I have a prepaid service on the Telstra Pre-Paid Plus offer.

    I used to be able to recharge my telstra service, and use my credit on the Google Play Store by selecting bill my telstra service.

    Obviously, this was a useful feature of the telstra prepaid plan, but now, after I recharge, the credit still applies to my data/voice/messages, but it seems it is no longer possible to use the credit as I did before.

    What happened? was it removed? Is there a recourse available for telstra removing a major benefit of the offer?

    • Default Gravatar
      ChesterNovember 22, 2016

      Hello Jon!

      Thank you for contacting finder.com.au is a financial comparison website and general information service designed to help consumers make better decisions. Please note that we do not represent TELSTRA or any company we feature on our pages.

      In regards to your comment on our page about Telstra Pre-Paid Plus payment via Google Play Store, the Prepaid offer where you can Purchase from Google play was the Freedom plus offer, and since you have the Prepaid plus offer on your mobile before, Pre-Paid Plus $30+ recharges do not come with recharge credit but include Plus Credit ($5, $10 and $15 with $30, $40 and $50 recharges respectively). Plus Credit can be used on international calls and text, roaming and Premium SMS. Plus Credit excludes calls, text and MMS to Australian numbers, diversions, MessageBank retrieval, internet browsing within Australia and Google Play Content purchases.

      Now, since the Plus credits excludes Google play Purchases for you to be able to Purchase on Google Play store, You need to use your credit card when processing your payment.

      I hope I was able to address your concern today.

      Regards,
      Chester

    • Default Gravatar
      JonathanNovember 23, 2016

      Hi Chester,

      Thank you for your reply, although you pretty much said exactly what is on the telstra webpage.

      The thing is, I was able to use my credit to purchase items on the Google store, but for the last two recharges, I cannot. I have been on prepaid plus for 3 months.

      I suppose another way to ask my question is when did freedom plus become unavailable, and when did prepaid plus become the default?

      Kind regards,

      Jon

    • Default Gravatar
      ChesterNovember 23, 2016

      Hello Jon!

      Thanks for your response.

      The Freedom Plus offer was disconnected on August 22, and that is also the date the Prepaid Plus was launched to the market.

      I hope that helps.

      Regards,
      Chester

    • Default Gravatar
      JohnApril 12, 2017

      My wife is a pensioner and wishes to have a mobile phone in case of emergency when in the car. Average use over past months is two local calls a month. What would you recommend?

    • Avatarfinder Customer Care
      JasonApril 13, 2017Staff

      Hi John,

      Thank you for your enquiry.

      Although I cannot recommend a specific mobile phone plan because your circumstances, budget and needs may vary quite markedly, but you may check out this link for some options and tips on which mobile plans would possibly fit your or your wife’s needs. The selections on that link is categorized based on usage, budget and other things that would matter when selecting a mobile plan.

      I hope this helps.

      Kind regards,
      Jason

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