At Finder, we compare the prepaid mobile plan market to help you make the best possible decision. In the prepaid space, providers are highly competitive in their offerings, and increasingly value is rising (especially data inclusions).
Telstra's prepaid plan offering is listed below, with further analysis - be sure to filter the results to suit your data, call/text & budget requirements with the "Filter Results" button.
Telstra prepaid plan comparison
Telstra prepaid overview
Just as it does with its contract plans, Telstra’s prepaid mobile services operate on its Australia-wide 4G network. There’s no difference in terms of data speed or call quality for prepaid customers. Telstra’s network has the widest coverage of any provider in Australia, covering both metropolitan and regional areas of Australia.
Telstra’s prepaid plans do vary in terms of how long your prepaid credit lasts. Both the Pre-Paid Max and Long Life Plus plans range from as low as 7 days to up to 12 months, depending on how much you recharge.
The key appeal for any prepaid plan is that you can’t spend any more by accident than you’ve already given upfront.
Telstra Air access
All of Telstra’s prepaid plans qualify for access to Telstra’s national Wi-Fi network.
Just as it does with its contract plans, Telstra’s prepaid offerings generally charge more for calls and data than its competitors.
Depending on how much you're prepared to recharge in one go, your credit could last as little as 7 days or as long as a full year.
Telstra’s prepaid plans are split into two categories: Pre-Paid Max plans and Long Life Plus plans.
The Pre-Paid Max plans all come with unlimited standard calls and texts to Australian numbers along with a unlimited standard international calls to 20 destinations. The more you spend on your recharge, the more data you get and the longer the expiry period you have to use it. The cheapest recharge starts at $10 for 2GB of data and a 7-day expiry, while the long-term 12-month recharge will set you back $300 for 150GB of data.
Long Life Plus plans don't come with any calls or data inclusions, instead charging on a pay-as-you basis against your recharge credit. Standard Australian calls are charged at 30c per minute, Australian texts are 30c a piece and data clocks in at 10c per 1MB. Like the Pre-Paid Max plans, the more you recharge, the longer the credit will last.
What extras does Telstra Mobile offer?
Like most prepaid plans, Telstra’s prepaid offerings aren’t particularly endowed with lots of additional features; if you want extra goodies you’ve generally got to sign up for a contract plan.
That said, Apple Music subscribers do get data-free music streaming on all Telstra prepaid plans, and all prepaid customers get access to Telstra's sports streaming services at no extra charge and can stream without impacting their data cap.
Telstra also provides free access to its public Wi-Fi network, Telstra Air, to all prepaid customers. Telstra Air is built into most public payphones -you can tell by the giveaway pink "Telstra Air" tops - Telstra stores and any Telstra customer willing to become part of the Telstra Air network from their home broadband connection. You do have to log into Telstra Air to take advantage of it, however.
If you’re using a Telstra prepaid service, you have a number of different ways to recharge your credit once it has expired. For some plans there may be a benefit to recharging before you hit your expiry period as some credit inclusions may roll over into your new expiry period.
Telstra prepaid recharge options
Online at m.telstra.com:Using your prepaid phone, you can visit Telstra’s web portal at any time with no data cost. From there, you can access your credit balance and recharge via credit/debit card, Visa Checkout, PayPal or CreditMe2U services.
Online from your desktop: The same interface that you can use at Telstra’s mobile portal is also open to you from your computer’s web browser, although because it won’t be able to detect your mobile automatically, you will have to register for a Telstra ID, or link your Facebook ID with your Telstra account.
Via Credit Card/PayPal: Telstra supports payments via Visa, Mastercard, Diners Club, American Express or PayPal to recharge mobile services if that’s your payment gateway of choice, but you will have to go through Telstra’ prepaid payment gateway to avail yourself of the service. You can recharge your own mobile service, or the service of any other Telstra prepaid mobile this way.
Via voucher: You can opt to purchase recharge vouchers at most supermarkets and other mass-market retailers, which you then apply to your mobile service through the Telstra 24/7 App or mobile web portal.
By phone: If you’d rather use your phone to recharge, you can access recharge services by dialling 125 888 from your handset.
Via automatic recharge: If you simply don't want to forget to recharge, you can set your account to automatically recharge on expiry through Telstra's 24/7 app or web portal. Bear in mind if you do opt for this feature, it will keep going even if you're not using the service any more until you explicitly tell it not to.
Alex Kidman was the tech and telco editor at Finder and is now a freelance technology writer. He's been a technology writer with experience spanning more than 20 years, writing and editing at Gizmodo, CNET, PC Magazine, Kotaku and many more. Alex has a Bachelor of Arts from the University of New England and a serious passion for retro gaming.
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