Compare SpinTel NBN plans

Award-winning broadband provider SpinTel has a range of flexible NBN plans available for all types of broadband needs.



What you need to know about SpinTel NBN plans

SpinTel is an Internet service provider with a definite focus on offering a range of connection types, broadband speeds, data allowances and contract lengths. The flexible arrangement of plans is particularly useful for new NBN customers, with the ability to custom-pick the key features desired for your broadband connection.

All of SpinTel's NBN bundles include a voice connection, though regular home phone users will want to consider increasing their phone bundle component to include unlimited local standard, national or mobile calls.

SpinTel NBN customers will also need to purchase a new SpinTel modem as part of the connection, with two different models on offer depending on your personal home broadband needs.

What are the different SpinTel NBN bundles?

SpinTel's NBN plans support all standard NBN access technologies: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless.

Depending on the technology, three of the four main NBN speed tiers are available: Basic (nbn12), Standard Plus (nbn50) and Premium (nbn100). On the data front, SpinTel's entry level NBN plans come with either a 200GB or 500GB data allowance, depending on whether you sign up for a month-to-month or an 18-month deal, but it's worth noting that either way, your uploads don't count towards your usage limit. Alternatively, you can sign up for unlimited data, regardless of the length of the contract.

On a Basic NBN connection, this gives you a choice between the following three plans:

  • 200GB for $49.95 a month (month-to-month)
  • 500GB for $49.95 a month (18 months)
  • Unlimited data for $59.95 a month

Comparing plans becomes complicated because SpinTel doesn't offer Standard speed connections on fixed-line NBN services. Instead, you can boost your Internet speed from Basic to Standard Plus for an extra $10 a month or to Premium for $25 per month. Keep in mind there's no Premium unlimited data plan – instead you're granted 1000GB per month.

NBN speeds can fluctuate due to a number of factors, prime among them the number of people accessing your provider's network at the same time. For this reason, Spintel provides the following guidelines for typical average speeds during the peak evening hours of 7:00PM to 11:00PM:

  • Basic NBN connection: 9.00Mbps
  • Standard Plus NBN connection: 40.00Mbps
  • Premium NBN connection: 80.00Mbps

On fixed wireless, you pay $10 extra for Standard or $20 for Standard Plus, with no Premium speeds on offer. This means different pricing tiers to the fixed-line plans once you get above Basic speed.

While the monthly pricing is unaffected by your contract length, the initial set-up fees are not. On a month-to-month contract, you'll need to pay a $69.95 set-up fee, while on an 18-month contract, this is waived and you're also granted a $49 credit on your first bill. Either way, you'll pay $49 for a NetComm NF10WV modem or $99.95 for the more advanced NetComm NF18ACV. Both require a $15 payment for delivery. On top of this, there's the option to bundle a mobile phone service, while SpinTel also offers separate mobile broadband services.

If you break an 18-month contract, you need to pay an $11 early termination fee for each remaining month on your contract.

Home phone line rental is bundled in with all SpinTel's NBN plans, offering a $0 per month pay-as-you-go option or a $10 per month phone pack with unlimited local, national and mobile calls.

SpinTel is flexible when it comes to excess data charges. If you exceed your monthly limit, you can opt to automatically purchase 10GB data blocks for $3 each or else be throttled to 256kbps for the rest of the current billing cycle.


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2 Responses

  1. Default Gravatar
    TonySeptember 29, 2017

    If I switch from Telstra to SpinTel or any other ISP can I keep my bigpond.com internet address?

    • Default Gravatar
      JonathanSeptember 29, 2017

      Hello Tony,

      Thank you for your inquiry.

      They offer an email retention service to allow you to keep your email address and change providers, called this Subscribed Mailbox service. Subscribed Mailbox is free for the first 12 months and then $79 every year per mailbox after that.

      You need to contact Telstra about this request.

      Hope this helps.

      Cheers,
      Jonathan

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