We've put together this guide to help you figure out whether Red Energy or Origin has the better deals. We've examined the four states they both operate in for convenience. Retailers can alter their plans and rates at any moment, so the numbers and plans we've summarised below may change in the future.
Key takeaways
Origin Energy is consistently cheaper than Red Energy across all four states reviewed (NSW, VIC, QLD, SA, ACT).
Red Energy offers incentives like Qantas points and a unique Electric Vehicle(EV) plan. While Origin Energy provides online sign-up discounts and benefits for Everyday Rewards customers on certain plans.
Both Red Energy and Origin Energy received an equal customer service rating of 4 out of 5 stars.
Red Energy's plans often feature ongoing discounts, whereas Origin's cheapest plans may have discounts that expire after 12 months. Origin also offers more flexible GreenPower options and a dedicated app for plan management.
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Red Energy vs Origin: How do they compare?
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"I was with Red Energy for a few years and switched when I found a cheaper deal. Earning Qantas points was great, but rewards points are not worth paying more than you need to. Some of Red Energy plans allow you to earn more points, but they're much more expensive. That's not worth it in my opinion. It's important to treat points as the bonus that they are, while paying the least amount possible for your household bills."
David Megginson
Finder crew member
What plans are available from Red Energy and Origin in each state?
Note: Discounts and incentives change often. Be sure to check with the provider before signing up or applying.
New South Wales
Residents of New South Wales have access to the most plans combined between the two retailers.
Origin's cheapest fixed rates for a full year, plus flexible payment methods. Everyday Rewards customers get extra points when they sign up, pay their bills, and enjoy 25% GreenPower for free.
Not as big a guaranteed discount as the Max Saver, but you don't have to meet any special conditions.
Provides a smaller discount than the Flexi plan, but is ongoing rather than expiring at the end of a 12-month period.
Victoria
Origin's cheapest plan has a few conditions attached to its use in Victoria, while Red Energy gives you access to some rewards for its plans.
A good discount on the Victorian Default Offer, with fixed rates for a whole year. If you're also an Everyday Rewards customer, you'll get 25% GreenPower automatically, and earn bonus points when signing up and paying your bill.
Similar to the Max Saver with slightly higher rates but no special requirements.
Queensland
The gap between Red Energy and Origin is a little bigger in Queensland than it is in other states, with Origin's best plan giving solid benefits.
This plan gives a fixed rate for the plan's first year and flexible payments. Those with an Everyday Rewards account can receive bonus points upon sign up, when they pay bills, and even enjoy 25% GreenPower for free.
Higher variable usage rates than the Max Saver. No special requirements to access the 12-month guaranteed discount.
Smaller discount than either of Origin's other Queensland offerings, but the discount is ongoing and doesn't expire after 12 months.
South Australia
Origin wins out in South Australia, where Red Energy's plans are equivalent to a standing offer.
Fixed rates for 12 months on your electricity. Everyday Rewards customer? Tap into 25% GreenPower for free, earn bonus points per dollar spent on your bill, and even bonus points when you sign up.
Removes the extra requirements of the Max Saver, offering standard variable rate electricity with a smaller guaranteed discount.
No expiry period on the guaranteed discount, meaning that you'll get a smaller discount than other plans, but it won't run out after 12 months.
Customer service score: Red Energy vs Origin
The Finder customer service score is distinct from customer reviews, and is based on a range of accessibility and responsiveness measures. These include when support is available, support and application processes, payment plans and more.
Red Energy and Origin Energy stand on equal footing with both scoring 4 stars out of a possible 5.
Verdict
When examining incentives for signing up, Red Energy comes out ahead, especially if you value Qantas frequent flyer points. Origin has good incentives for Everyday Rewards customers on the Go plan, but not much beyond that.
You can get GreenPower with either provider. With Red Energy it's 100% or nothing, while Origin has increments of 25%, 50% and 100% for a bit more flexibility.
Origin Energy has a dedicated app for plan management, but Red Energy just has the usual online account management portals.
If you choose the the Red EV Saver plan, you'll get access to a zero-cost usage window from 12pm–2pm on both Saturdays and Sundays.
When it comes to customer service, both Origin Energy and Red Energy outshine most of their competitors, with extensive service available throughout the week.
Origin has cheaper plans with a few more attractive features, but the best plan to go with depends on where you live and the prices you have available to you.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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