Finder makes money from featured partners, but editorial opinions are our own.

How does Finder work with CIMET?

Everything you need to know about our partnership and where to get help with your energy switch.

Who can I contact for customer support?

If you have any questions or queries regarding your energy switch via you can reach out to CIMET customer support via the following channels:

  • Call 1300 251 001 between 9am to 8pm AEST Monday to Friday, 10am to 5pm AEST Saturday
  • Email

What is CIMET?

Finder has partnered with CIMET (ABN 72 620 395 726) to operate Finder's white-label energy plan comparison and switching engine. It lets you compare electricity and gas plans from a range of energy providers all at once. It doesn't compare all plans or energy providers in the market and the availability of plans and energy providers is subject to change from time to time.

Plans are currently available in NSW, ACT, SA, VIC, parts of QLD, TAS & WA (only Gas). Not available in Ergon Area (QLD), NT and embedded networks or non-quotable meters.

How does Finder work with CIMET?

Just as Finder partners directly with brands across thousands of product categories, we partner with CIMET to provide our "Energy Switching Service".

The partnership allows us to show you a range of available energy plans and provide the best customer experience possible.

Finder may receive a referral fee when you switch to another plan through this service. This doesn't incur any extra cost to you. Learn more about how we make money.

Frequently asked questions

More guides on Finder

Ask a Question

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our 1. Terms Of Service and 6. Finder Group Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Go to site