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How does Finder work with CIMET?

Everything you need to know about our partnership and where to get help with your energy switch.

Who can I contact for customer support?

If you have any questions or queries regarding your energy switch via energy.finder.com.au you can reach out to CIMET customer support via the following channels:

  • Call 1300 251 001 between 9am to 8pm AEST Monday to Friday, 10am to 5pm AEST Saturday
  • Email support@cimet.com.au

What is CIMET?

Finder has partnered with CIMET (ABN 72 620 395 726) to operate Finder's white-label energy plan comparison and switching engine. It lets you compare electricity and gas plans from a range of energy providers all at once. It doesn't compare all plans or energy providers in the market and the availability of plans and energy providers is subject to change from time to time.

Plans are currently available in NSW, ACT, SA, VIC, parts of QLD, TAS & WA (only Gas). Not available in Ergon Area (QLD), NT and embedded networks or non-quotable meters.

How does Finder work with CIMET?

Just as Finder partners directly with brands across thousands of product categories, we partner with CIMET to provide our "Energy Switching Service".

The partnership allows us to show you a range of available energy plans and provide the best customer experience possible.

Finder may receive a referral fee when you switch to another plan through this service. This doesn't incur any extra cost to you. Learn more about how we make money.

Frequently asked questions

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