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Many households are entitled to reduced energy costs through government rebate and concession programs. Available rebates in Australia include discounts on electricity bills, discounts on natural gas or LPG costs, financial hardship assistance to help keep the power on and rebates for people who need to use energy-intensive medical equipment.
How do energy rebates work?
The types of rebates available to you depend on the state you live in and whether or not you meet eligibility requirements. To be eligible for a rebate, you generally have to have a valid pension or concession card, but each rebate and concession has different requirements so make sure to check specific requirements for the discount you're interested in.
If you are experiencing financial hardship and having trouble paying your energy bill, contact your energy provider and ask if they have a hardship scheme or payment plan that could help reduce your financial stress. If you think you're paying too much for energy, you might also be able to cut down your costs by switching energy providers.
Residents of New South Wales
If you live in New South Wales, you may be eligible for the following rebates or concessions:
- Family Energy Rebate. Discounts for those who receive the Family Tax Benefit.
- Low Income Household Rebate. Concessions for pensioners, seniors, veterans and families who are having trouble paying their bills.
- Life Support Rebate. Discounts for those using energy-intensive life support equipment.
- Medical Energy Rebate. Rebates for people who are medically unable to regulate their body temperature.
- NSW Gas Rebate. Rebates for eligible pensioners, veterans and low-income natural gas and LPG customers.
- Energy Supplement. Automatic energy bill rebates.
Residents of Victoria
Victorian residents may be eligible for the following rebates or concessions:
- Annual Electricity Concession. Electricity discounts for concession cardholders
- Life Support Concession. Rebates for those with energy-intensive life support equipment
- Medical Cooling Concession. Discounts for people who are medically unable to regulate their body temperature.
- Service to Property Charge Concession. Discounts for low energy use.
- Excess Electricity Concession. Concessions for high energy use.
- Controlled Load Electricity Concession. Discounts for separately-metered hot water or slab heating.
- Electricity Transfer Fee Waiver. Waiver of the electricity transfer fee when moving.
- Energy Supplement. Automatic rebates for your energy bill.
- Winter Gas Concession. Gas discounts for concession cardholders.
- Excess Gas Concession. Concessions for high gas use.
- Non-Mains Energy Concession. Rebate for on-supplied homes using LPG or natural gas for heating or cooking.
Residents of Queensland
The following rebates and concessions are available to Queensland residents.
- Queensland electricity and gas rebates. Concessions for pensioners, seniors and veterans.
- Electricity Life Support. Rebates for those using energy-intensive life support equipment.
- Medical Cooling and Heating Concession Scheme. Rebates for people who are medically unable to regulate their body temperature.
- Home Energy Emergency Assistance Scheme. One-off concession for those experiencing financial difficulty.
- Concessions for owners of multi-unit buildings or residential communities. Concessions for owners of units or residential communities with pensioners, seniors and veterans.
- Drought Relief From Electricity Scheme (DRECS). Assistance for those living in drought-affected areas.
- Energy Supplement. Automatic rebates for your energy bill.
Residents of South Australia
South Australian residents may be eligible for the following rebates or concessions:
- Energy Bill Concession. Electricity discounts for eligible concession cardholders.
- Medical Heating and Cooling Concession. Rebates for people who are medically unable to regulate their body temperature.
- Cost of Living Concession. Reduces the cost of basic utilities including water, gas, medical bills and electricity for those with an eligible pension or concession card.
- Residential Park Resident Concession. Concession for people living in residential or caravan parks who have an eligible concession card or receive an eligible Centrelink payment.
- Home Dialysis Electricity Concession. Electricity for patients with kidney disease who receive dialysis treatment at home.
Residents of Tasmania
If you live in Tasmania, you may be eligible for the following rebates or concessions:
- Annual Electricity Concession. Electricity discounts for eligible concession cardholders.
- Heating Allowance. Discounts for eligible pensioners to help with heating costs.
- Life Support Concession. Rebates for those with energy-intensive life support equipment.
- Medical Cooling Concession. Rebates for people who are medically unable to regulate their body temperature.
Residents of Western Australia
If you live in Western Australia, you may be eligible for the following rebates or concessions:
- Energy Assistance Payment. A scheme designed to help vulnerable people handle their bills.
- Energy Concession Extension Scheme (ECES). Electricity discounts for eligible WA residents.
- Hardship Utility Grant Scheme (HUGS). Financial assistance for those who are struggling to pay their utility bills.
Residents of Northern Territory
Northern Territory residents may be eligible for the following rebates or concessions:
- NT Concession Scheme. Electricity and water concession for eligible pension and concession cardholders.
- NT Seniors Recognition Scheme. An annual payment that can be used for travel, electricity and/or water.
Residents of the ACT
If you live in the Australian Capital Territory, you may be eligible for the following rebates or concessions:
- The Utilities Concession. Electricity, natural gas, water and sewerage discounts for eligible pension and concession cardholders.
- Energy Concession. Electricity and gas discounts for residents of the ACT who have eligible pension and concession cards.
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