NSW Electricity Distributors

Find out who your electricity distributor is in New South Wales.

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Unlike your electricity retailer, you don’t get to pick your electricity distributor. The one you have depends on where you live in NSW. The three distributors for NSW are Ausgrid, Endeavour Energy and Essential Energy, each of which cover different regions.

What is an electricity distributor?

An electricity distributor is in charge of building and maintaining the poles, wires and other structures that deliver power to households and businesses. They don't generate the power themselves, but they are responsible for making sure it gets to where it needs to go.

What's the difference between a distributor and a retailer?

An energy retailer, like Origin or Energy Australia, purchases power from the energy distributor and then sells it on to you at various rates, depending on your plan. Here's a summary of the differences between them:

Distributors...Retailers...
Build and maintain power poles, wires and infrastructure.Build and maintain the individual power connection of properties.
Repair damage to the electricity network.Repair local electrical faults that aren't part of the greater power grid.
Read your energy meter and send that information to your retailer.Issue your power bill, which is based on/estimated from meter readings.
Sell power to energy retailers at wholesale prices.Sell energy to consumers at retail prices using power plans.

Who is my distributor?

If you live in NSW, your energy distributor will be Ausgrid, Endeavour Energy or Essential Energy, depending where you live. Here's a bit about each distributor, and where they operate.

Ausgrid

Ausgrid supplies power to 1.7 million residents of NSW, with cables and power lines that span around 22,275 square kilometres.

It operates in the greater Sydney area, running north to Newcastle and the Central Coast, as well as a bit further inland around Muswellbrook and Merriwa.

  • Contact: Report damage or request repairs on 13 13 65.

Endeavour Energy

Endeavour Energy provides power to 2.4 million people in NSW, and borders the Ausgrid network to the south and west sides. It owns 416,000 power poles and 50,000 kilometres of cable.

Endeavour operates in the Blue Mountains, Sydney's Greater West, the Southern Highlands, Illawarra and the South Coast.

  • Contact: For general enquiries, ring 133 718. For emergencies, ring 131 003.

Essential Energy

Essential Energy provides power to mostly rural areas of NSW and services 865,000 homes and businesses.

It covers 95% of NSW and also extends slightly into south-west Queensland. Major towns covered include Dubbo, Bathurst, Armidale, Port Macquarie, Wagga Wagga and Orange.

  • Contact: For power outages, ring 132 080. For network enquiries, ring 132 391.

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