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Start Broadband Review

With Start Broadband, some of your monthly bill helps disadvantaged Australians get connected.

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Start Broadband

Start Broadband is an Australian owned broadband company which has a set of NBN and ADSL plans for customers to take advantage of.

Top features:

  • High typical evening speeds
  • Part of your bill goes to help disadvantaged Australians get connected
Start internet is not currently available via finder. You can visit their website at www.startbroadband.com.au for more information or compare alternative options available below.

Compare more Internet plans below

Compare Start Broadband NBN plans below

Get an NBN plan with good evening speeds in any of the three top speed tiers from Start Broadband. Modems are included on a 24-month contract.

Start Broadband review: What we think

Here's what Start Broadband's plans have to offer:

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Price

$65 and up monthly

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Technology type available

NBN, ADSL

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NBN speeds available

Standard, Standard Plus, Premium

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Optional extras

Home phone

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Support

Phone: 9am to 5pm AEST

Start Broadband is an Australia-based broadband company that seeks to deliver simple plans. You can pick up an NBN plan from it with unlimited data or opt for a 100GB data limit to keep monthly costs down.

If you're looking for an NBN25 or NBN50 plan, you can get a good value plan with great speeds that will hold up even during busy periods in the evening. Whilst their Premium plan doesn't pack as much of a punch in terms of speed compared to other providers, the price you're paying may justify it. On average, Premium plans offer speeds of 81.33Mbps for around $100. With Start Broadband, you'd be getting slightly slower speeds, but also for a slightly lower price.

Start Broadband extra features

  • Talk add-ons. You can get a home phone line from Start with different inclusions:
    • National and Local. Unlimited local and national calls for $10 extra per month.
    • Unlimited. Unlimited local, national and Australian mobile calls for $20 extra per month.
    • International Saver. $100 of calling credit to international destinations for $15 extra per month.
  • Life Changing Connections. Start Broadband has a program that helps disadvantaged Australians connect to the Internet. It donates some amount of each bill towards funding a broadband connection for a disadvantaged family.


Is Start Broadband right for you?

The good stuff

  • Good speeds. Start Broadband's evening speeds are great, especially on its Standard and Standard Plus plans.
  • Community focus. Start Broadband puts money from your bill towards helping less-fortunate Australians get an Internet connection.

The not-so-good stuff

  • Not the cheapest. While Start Broadband's plans aren't too expensive, there certainly are cheaper options out there.

The bottom line: Start Broadband has a good deal on its NBN25 and NBN50 plans, which provide reliably fast speeds.

Start comparing Start Broadband ADSL plans here

If the NBN hasn't quite made it to your neighbourhood yet, you can purchase an ADSL plan from Start Broadband until the NBN arrives.

Start Broadband FAQs

Do I need a new modem to sign up to Start Broadband?

If you haven't signed up to the NBN before, there's a good chance you'll need a new modem. You can either go out and buy your own or purchase one from Start Broadband for $139.95 plus $15 postage when buying your plan. The modem is included for free on a 24-month plan.

Are there any cancellation fees with Start Broadband?

So long as you're on a month-to-month plan, you can leave at any time with no penalty. If you're on a 24-month contract, you'll have to pay an early termination fee equal to your plan's monthly cost times the number of months remaining on your contract (up to a maximum of 6 months).

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