Start Broadband | NBN and ADSL plans

Start Broadband offers services over NBN and ADSL, with a bundled home phone line and the option of unlimited downloads.

Start Broadband

Is Start Broadband right for me?

  • What does Start Broadband offer? Start Broadband offers NBN and ADSL plans on month-to-month and 24-month contracts.
  • Product highlights: Start Broadband regularly waives set-up fees on its NBN plans, has impressive typical NBN evening speeds and offers no-lock-in contracts.
  • Watch out for: Start Broadband often runs a promotion waiving set-up fees on its NBN plans, but this deal isn't always available. Be sure to check before signing up to avoid a nasty surprise on your first bill.

Start Broadband NBN plans

Start Broadband's NBN plans explained

Start Broadband supports both fixed line and fixed wireless connections with its NBN plans. Three of the four main NBN speed tiers are on offer: Standard (nbn25), Standard Plus (nbn50) and Premium (nbn100). Fixed wireless plans do not support Premium NBN speeds, however.

On the data side, Start Broadband's NBN plans come with either a 100GB cap or an unlimited allowance.

Start Broadband NBN

Get everything you need to know about Start Broadband's NBN services in our guide.

Start Broadband ADSL plans

Start Broadband's ADSL plans explained

Start Broadband's ADSL plans follow a similar structure to its NBN plans, with just two options available: a 100GB plan and an unlimited plan. Both are available on your choice of month-to-month or 24-month contracts, with only the upfront costs changing between the two. You also get home phone line rental included with all Start Broadband's ADSL plans.

Start Broadband ADSL

Learn more about Start Broadband's ADSL plans in our complete guide.

How does Start Broadband compare?

  • Plan structure is pared down and easy to understand
  • Above-average typical evening speeds
  • Pricing is steeper than many competitors

As with most Internet providers, Start Broadband keeps its monthly pricing consistent regardless of contract length. Opting for a 24-month contract gives you a free broadband modem and lowers or even eliminates the set-up fee, giving the provider an advantage over some rivals.

Also keep in mind that every Start Broadband plan includes a home phone line as part of the bundle. Some rivals offering cheaper deals don't include a home phone line.

Why should you consider Start Broadband?

Start Broadband doesn't offer the most competitive pricing on the market, but the simple plan structure and inclusion of a bundled home phone might appeal to those looking for a simple deal. The set-up fee and cost of the broadband modem is waived on a 24-month contract, although the lack of information regarding the modem's capabilities might not sit well with more tech-savvy shoppers.

When weighing up the cost, you might also factor in the less tangible benefits such as having access to an Australian customer support team. There's also the altruistic aspect, knowing that some of Start Broadband's profits go towards providing free Internet services to Australia's lowest income families.

Start Broadband deals

Deals last updated on 2019-08-17 at 3:01:25

NBN deals

$59.95 setup fee waived. Offer ends 31.08.2019
View eligible plans
Start Broadband NBN Unlimited Bundle + Standard Plus Speed Boost Unlimited data
Start Broadband NBN Unlimited Bundle + Premium Speed Boost Unlimited data
Start Broadband NBN 100GB Bundle + Premium Speed Boost 100GB data
Start Broadband NBN Unlimited Bundle Standard Unlimited data
Start Broadband NBN 100GB Bundle + Standard Plus Speed Boost 100GB data
Start Broadband NBN 100GB Bundle Standard 100GB data

How to contact Start Broadband

Support platform
Phone1300 475 155
Support hoursMon - Fri: 8:30AM to 6:00PM
Emailcustomerservice@startbroadband.com.au

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