Dodo is a well-rounded NBN provider offering unlimited data internet plans across the majority of speed tiers available, from NBN 25 right up to NBN 1000.
Its biggest drawcard is value. It often runs 6-12 month introductory discounts, with competitive ongoing pricing that keeps it among the more affordable options.
That's a big reason it won Best Everyday Use NBN Provider and Best Fast Speeds NBN Provider at the 2025 Finder Broadband Awards.
It was also highly commended in Best Budget NBN Provider and Best Superfast Speeds NBN Provider.
Performance-wise, Dodo fares reasonably well, even during the busiest times of the day when most people are online.
It's not the absolute fastest, but it reliably delivers the speeds it advertises.
Pros
Frequent introductory discounts
$5 a month bundling discount on mobile and internet plans
Option to bring your own modem or spread the cost over 24 months if you don't want to pay upfront
No lock-in contracts
Cons
Doesn't offer the fastest NBN speed tier (NBN 2000)
You can only pay via direct debit
Compare Dodo's fixed-line NBN plans
These plans are available in most NBN-covered areas, though speeds faster than NBN 100 require an FTTP or HFC connection. Entering your address on Dodo's website will show you which plans are available with your connection type.
We currently don't have that product, but here are others to consider:
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How the Finder Score helps you find a better broadband plans
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
Compare Dodo's fixed wireless NBN plans
Dodo offers fixed wireless NBN plans for regional and rural areas where a standard fixed-line connection isn't available.
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How we picked these
What features are included with Dodo's NBN plans?
Dodo doesn't offer many bells and whistles, but it does have simple perks like bundling discounts and flexible modem options.
Bundling discounts
You can save $5 a month by bundling your Dodo NBN plan with one of its mobile plans.
In NSW and Victoria, there's an extra $10 monthly discount for bundling energy services, though online sign-ups aren't currently available.
Modem options
Dodo gives you the choice to bring your own modem or purchase one through them.
Its 'Family Modem' costs $169.90 upfront or $7.50 a month over 24 months.
It comes pre-configured for easy setup and supports high-speed plans. If you already have a compatible modem, you can skip this cost entirely.
How does Dodo rate for performance?
Here's how Dodo performs across different plans, including what to expect during the busy evening period.
Advertised typical evening speeds
While Dodo advertises that its NBN 25, 50, and 100 plans can hit full speeds during the busy 7pm-11pm evening period, the higher-speed plans simply deliver slightly less than the maximum for their tiers.
For example, the Superfast (NBN 750) and Ultrafast (NBN 1000) plans typically reach around 700Mbps and 840Mbps in the evening.
Actual speeds vs advertised
Dodo generally delivers internet speeds close to what it advertises.
It shows that Dodo generally performs close to advertised speeds, though some providers are faster during peak times.
During the busiest evening hours (7-11pm), its download speeds can sometimes fall a little short of the advertised maximum, usually only by a few percentage points.
For most households, this won't noticeably affect streaming, browsing, or video calls.
Upload speeds follow a similar pattern - slightly below the ideal at times, but sufficient for sending files, video calls, and general use.
How does Dodo rate for customer service?
Dodo's customer service is available 7 days a week, from 9am to 9pm AEST, via phone, live chat, email, and social media.
You can also manage your plan, billing, and support requests through the My Dodo online portal or app, which makes handling most account-related tasks quick and easy.
In Finder's 2025 Customer Satisfaction Awards, Dodo scored:
3.95/5 for overall satisfaction (above the average of 3.93)
4.22/5 for trust (above the average of 4.08)
3.84/5 for customer service (below the average of 3.93)
These results suggest that while customers are generally happy with Dodo and trust the brand, there's some room for improvement in support.
Frequently Asked Questions
Yes, Dodo supports BYO modems as long as they are compatible with your NBN connection type and speed tier. You'll need to configure it yourself, but Dodo provides setup guides on its website.
No, Dodo no longer offers home phone services for new customers. If you require a landline, you'll need to consider a different provider or use VoIP services separately.
Connection times vary depending on your address and whether you're switching from another provider. If your home is already NBN-ready and you have a compatible modem, activation can take as little as 1 hour. On average, it may take 1-10 business days.
You can nominate a connection date during the sign-up process or contact Dodo to arrange a move. Keep in mind that moving may affect your eligibility for promotional pricing or require a new connection setup.
Yes, especially on higher-tier plans like NBN 100, NBN 500, NBN 750 and NBN 1000. These plans offer enough bandwidth for smooth 4K streaming and low-latency gaming, provided your home setup and connection type support it.
Yes, Dodo uses Carrier-Grade NAT (CG-NAT) to manage its IP address pool. This may affect users who need a public IP address for things like remote access, hosting servers or certain smart home setups. Most users won't notice any difference.
Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 and 2025 IT Journalism Award for Best Telecommunications Journalist.
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I have the broadband unlimited plan with dodo and apple tv connected….do I still turn off the wifi if I’m not watching the apple tv…I’m worried that if I switch off the wifi I will loose all my setting….it took me ages to set up due to dodo blocking normal setting up of apple tv.
BrodieMarch 4, 2016
Hi Tanjak,
Except for power consumption, there’s no reason to switch your modem off overnight. Even so, switching your modem off will not delete its settings. You would have to perform a factory reset to delete any settings you’ve changed.
Hope that answers your question,
Brodie
TanjakMarch 4, 2016
Thanks Brodie it did answer my question…..my service provided said I should turn off my modem when not using it.
CherylSeptember 15, 2015
Do the packages for Fetch TV include Lifestyle and UKTV
BrodieSeptember 16, 2015
Hi there Cheryl,
Fetch TV’s entertainment package included UKTV but not Lifestyle. However, there are a number of channels of a similar vein, for example, Style, Food Network, Nat Geo People and the Travel Channel.
Thanks,
Brodie
lisaAugust 26, 2015
I’ve just signed up to dodo fetch tv. In recorded some programs last night. When i went to play them today they wouldn’t work. Just a blank screen. Any ideas?
BrodieAugust 27, 2015
Hello, Lisa
It looks like many people are having a similar problem. I would recommend contacting Dodo’s customer service team. They’re likely to tell you ti format your Fetch TV box – if I’m correct in assuming you don’t have all that much recorded, this shouldn’t be too much of a worry for you. Alternatively, you could wait for the next firmware update to be released.
Skip the upfront costs with an internet plan that includes zero setup fees. Bring your own modem or snag one for $0 with some providers by staying connected for a set time.
Looking for a contract-free NBN plan that lets you switch anytime? We’ve curated all available options - just choose the speed and price that work for you.
Exetel offers a single plan with extra perks and reliable performance, according to the ACCC.
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I have the broadband unlimited plan with dodo and apple tv connected….do I still turn off the wifi if I’m not watching the apple tv…I’m worried that if I switch off the wifi I will loose all my setting….it took me ages to set up due to dodo blocking normal setting up of apple tv.
Hi Tanjak,
Except for power consumption, there’s no reason to switch your modem off overnight. Even so, switching your modem off will not delete its settings. You would have to perform a factory reset to delete any settings you’ve changed.
Hope that answers your question,
Brodie
Thanks Brodie it did answer my question…..my service provided said I should turn off my modem when not using it.
Do the packages for Fetch TV include Lifestyle and UKTV
Hi there Cheryl,
Fetch TV’s entertainment package included UKTV but not Lifestyle. However, there are a number of channels of a similar vein, for example, Style, Food Network, Nat Geo People and the Travel Channel.
Thanks,
Brodie
I’ve just signed up to dodo fetch tv. In recorded some programs last night. When i went to play them today they wouldn’t work. Just a blank screen. Any ideas?
Hello, Lisa
It looks like many people are having a similar problem. I would recommend contacting Dodo’s customer service team. They’re likely to tell you ti format your Fetch TV box – if I’m correct in assuming you don’t have all that much recorded, this shouldn’t be too much of a worry for you. Alternatively, you could wait for the next firmware update to be released.
Thanks,
Brodie