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AGL vs Energy Australia

AGL and Energy Australia are two of Australia's biggest energy retailers, serving a combined 5.3 million customers across the nation, but even though Energy Australia has only half of AGL's customer base, it still provides some fierce competition.

Sam Baran
Sam Baran

Updated . What changed?

Fact checked
Cost comparison: AGL vs Energy Australia Compare rates
What plans are available from AGL and Energy Australia in each state? See plans per state

We’re committed to our readers and editorial independence. We don’t compare all products in the market and may receive compensation when we refer you to our partners, but this does not influence our opinions or reviews. Learn more about Finder.

To help compare the two providers, we've summed up what plans are on offer from each provider and provided a side-by-side comparison of their cheapest plans in the four major states they both operate in.

Get a price estimate for AGL or Energy Australia

Name Product Electricity availability Gas availability Features Customer service rating More details Details
AGL
AGL
NSW, VIC, QLD, SA
NSW, VIC, QLD, SA, WA
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating
Go to site More info
Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More info
Energy Australia
Energy Australia
NSW, VIC, QLD, SA, ACT
NSW, VIC, SA, ACT
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating
Go to site More info
Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More info
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AGL vs Energy Australia: How do they stack up against each other?

At the time of writing, here's how the two provider compared to each other:

AGLEnergy Australia
incentivesIncentivesFlybuys, bill creditsDiscounted plan fees
greenpower optionsGreenPower options33
ratingGreen Rating3.5 stars3 stars
pricePriceAGL is cheaper in 1 out of the 3 states we reviewed, excluding NSW where the cheapest plans are at the same price.Energy Australia is cheaper in 2 out of the 3 states we reviewed, excluding NSW where the cheapest plans are at the same price.

Last checked August 2020

Cost comparison: AGL vs Energy Australia

The list below shows the cheapest plans for each provider. We don't include plans that have special eligibility requirements.

The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in NSW (Postcode: 2000) who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.

Based on the AER annual model usage in the Ausgrid network, the AER reference price is $1,462 / year.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details Reference Price Description
Total Plan Home
Customer service rating
Basic Plan Information
EnergyAustralia
Customer service rating
Basic Plan Information
Daily supply charge:
$0.85/day

General usage rates:
$0.30/kWh

15% less

than the reference price
$310

Includes GST
With Total Plan Home, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 15% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Go to site View details
With Total Plan Home, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 15% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Residential Essentials
Customer service rating
Basic Plan Information
AGL
Customer service rating
Basic Plan Information
Daily supply charge:
$0.78/day

General usage rates:
$0.25/kWh

15% less

than the reference price
$311

Includes GST
With Residential Essentials, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,244 which is 15% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
View details
With Residential Essentials, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,244 which is 15% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Prices last checked on August 2020 and are subject to change.

Verdict: AGL's Residential Essentials and Energy Australia's Total Plan Home are both priced at $303 per quarter in New South Wales.

The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in Melbourne, Victoria (Postcode: 3000) who consumes 4,000 kWh a year on a single rate tariff in the CitiPower network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.

Based on the general usage in the CitiPower network the VDO reference price is $1,420 / year.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details Reference Price Description
Total Plan Home - Peak Only
Customer service rating
Energy Fact Sheet
EnergyAustralia
Customer service rating
Energy Fact Sheet
Daily supply charge:
$1.13/day (01/01-12/31)

General usage rates:
$0.25/kWh (01/01-12/31)

10% less

than Victorian Default Offer
$319

Includes GST
With Total Plan Home - Peak Only, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,276 which is 10% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Go to site View details
With Total Plan Home - Peak Only, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,276 which is 10% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Residential Essentials Saver
Customer service rating
Energy Fact Sheet
AGL
Customer service rating
Energy Fact Sheet
Daily supply charge:
$1.06/day (01/01-12/31)

General usage rates:
$0.24/kWh (01/01-12/31)

6% less

than Victorian Default Offer
$332

Includes GST
With Residential Essentials Saver, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,328 which is 6% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
View details
With Residential Essentials Saver, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,328 which is 6% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Prices last checked on August 2020 and are subject to change.

Verdict: Siding with Energy Australia in Victoria could save you around $14 a year.

Note: For residents outside of South East Queensland, residents don't get to choose their provider as energy is regulated by the Queensland Competition Authority.

The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in Queensland (Postcode: 4000) who consumes 4,600 kWh a year on a single rate tariff in the Energex network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.

Based on the AER annual model usage in the Energex network, the AER reference price is $1,508 / year.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details Reference Price Description
No Frills
Customer service rating
Basic Plan Information
EnergyAustralia
Customer service rating
Basic Plan Information
Daily supply charge:
$0.80/day

General usage rates:
$0.22/kWh

14% less

than the reference price
$326

Includes GST
With No Frills, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,304 which is 14% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Go to site View details
With No Frills, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,304 which is 14% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Residential Essentials
Customer service rating
Basic Plan Information
AGL
Customer service rating
Basic Plan Information
Daily supply charge:
$0.91/day

General usage rates:
$0.20/kWh

17% less

than the reference price
$313

Includes GST
With Residential Essentials, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,252 which is 17% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
View details
With Residential Essentials, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,252 which is 17% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Prices last checked on August 2020 and are subject to change.

Verdict: Energy Australia is the cheaper choice in Queensland by about $22 annually.

The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in South Australia (Postcode: 5000) who consumes 4,000 kWh a year on a single rate tariff in the SA Power Networks network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.

Based on the AER annual model usage in the SA Power Networks network, the AER reference price is $1,832 / year.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details Reference Price Description
Total Plan Home
Customer service rating
Basic Plan Information
EnergyAustralia
Customer service rating
Basic Plan Information
Daily supply charge:
$0.86/day

General usage rates:
$0.38/kWh

12% less

than the reference price
$403

Includes GST
With Total Plan Home, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,612 which is 12% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Go to site View details
With Total Plan Home, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,612 which is 12% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Residential Essentials - No Exit Fee
Customer service rating
Basic Plan Information
AGL
Customer service rating
Basic Plan Information
Daily supply charge:
$0.76/day

General usage rates:
$0.32/kWh

14% less

than the reference price
$394

Includes GST
With Residential Essentials - No Exit Fee, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,576 which is 14% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
View details
With Residential Essentials - No Exit Fee, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,576 which is 14% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Prices last checked on August 2020 and are subject to change.

Verdict: AGL is a clear winner in South Australia, saving you upwards of $147 every year on your power bill with their Residential Essentials - No Exit Fee plan.

What plans are available from AGL and Energy Australia in each state?

Note: Discounts and incentives change often. Be sure to check with the provider before signing up or applying.

New South Wales

Both AGL and Energy Australia offer their full suite of plans in every state, and NSW is no exception. AGL customers can pick between two plans, while Energy Australia customers have a choice of three (though one is just a standing offer plan).

AGL
Signing up online for this variable rate plan can net you a $75 credit on your first bill plus 5,000 flybuys points over 15 months.
This is more or less the Saver plan but with an additional $20 bonus bill credit every 6 months for 2 years on top of what you get before. The usage rates are locked for the first 2 years of the plan.
This is the flagship plan with fixed rates for the first 12 months and variable rates thereafter. The guaranteed discount applies for a year.
This is a version of the Total Plan with slightly higher usage rates, and it offers fixed rates for a 12-month benefit period.
This is a stock standard variable rate energy plan that offers no extra special features compared to the other two plans. Electricity will be provided at the reference price.

Victoria

In Victoria, much like New South Wales, there are several plans available to customers of both retailers. Energy Australia only allows direct debit in Victoria, while AGL’s plans have more flexible billing options.

AGL
You get 12 months of variable rates with no discounts attached. You can receive 5,000 flybuys points in the first 15 months of the plan.
With this plan, you'll get 12 months of fixed rates that are a little bit higher than the Saver version. You'll also receive the flybuys points.
This plan gives the highest total discount on your energy bill and offers fixed rates for a one-year benefit period. The discount is lower on electricity than it is on gas if you combine utilities.
Similar to the Total Plan, No Frills will give you a fixed rate for the first 12 months before changing to a variable rate, but it requires direct debit payments.
There’s nothing special about this plan. It simply offers electricity at the Victorian Default Offer. There’s no benefit period.

Queensland

Here, the discounts offered by both providers when compared to the reference price shrink considerably. The range of savings between the plans is not as large as the range in other states.

AGL
This will provide you with a simple variable rate plan. If you choose to sign up online, you’ll receive a $75 credit on your first bill and get up to 5,000 flybuys points in the first 15 months.
You'll get fixed rates for the first 24 months and the same incentives as the Saver version plus a $20 bill credit every 6 months for 2 years. The usage rates are generally higher when compared to the other plan.
As in other states, the Total Plan provides a guaranteed discount on both your usage and supply rates for the first 12 months you’re on it. It also has fixed rates during that period.
This plan is extremely close to the Total Plan, but it has lower fixed rates for the first twelve months and no discount. The cost works out to be about the same as the Total Plan.
This plan does not come with any bonus features. It provides electricity at the reference price and nothing more.

South Australia

In South Australia, the difference between Energy Australia’s plans is minimal in terms of usage rates and discounts. AGL offers a wider spread but less bill credit than in other states.

AGL
Get $25 in bill credit and 5,000 flybuys points over 15 months when you sign up to this plan online. Otherwise, it’s a simple variable rate offer.
This plan offers fixed rates for the first 24 months plus a $20 bonus credit every 6 months for the 2-year benefit period. It also comes with the same online sign-up incentives as the Saver plan.
This gives a guaranteed discount and fixed rates for the first 12 months of the plan.
Nearly identical to the Total Plan in South Australia, it replaces the guaranteed discount with lower fixed rates for the benefit period of one year.
As it says in the name, this is a basic plan offering electricity at a rate exactly equal to South Australia’s reference price with no special conditions.

Verdict

When you’re comparing these two providers, a noticeable point of difference is that AGL offers multiple different sign-up incentives in the form of bill credit and flybuys points, while Energy Australia doesn’t. It’s also worth noting that the "guaranteed discounts" on Energy Australia’s flagship Total Plan are a little misleading – Total Plan’s guaranteed discount just brings its inflated usage and supply rates in line with the No Frills offering for the first 12 months.

When it comes to the environment, both Energy Australia and AGL offer certified renewable GreenPower in 10%, 20% and 100% increments. On top of this, Energy Australia offers customers a 100% carbon neutral offset option once they’ve had their plan for 6 months. Both companies help their customers manage their power use and bills via apps (the AGL app and the EnergyAust app).

While plans vary depending on where you live, Energy Australia wins considering incentives and prices.

Get energy prices

Up next

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

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