Vodafone NBN plans

Compare Vodafone's NBN plans to see how they stack up against the competition.

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What is Vodafone?

As one of the three major players in the mobile market, Vodafone has a strong foothold in the Australian telecommunications space. Established in 1993, the joint venture between the Vodafone Group and Hutchinson Telecommunications services approximately 5.7 million Aussies across the country, both through its 4G mobile network and its recently launched fixed-line service via the NBN.

Vodafone's NBN plans

Vodafone began as a mobile carrier, and this gives it a couple of unique advantages in the NBN space. Firstly, it's a well established company in Australia and has tested processes and infrastructure in place to support new NBN customers. Secondly, as a mobile carrier, it can offer a unique product mix which allows NBN customers to get online straight away, even before their NBN service is provisioned (using 4G as an interim connection method).

Like some other NBN providers, Vodafone keeps its service offering very simple. All plans offer unlimited data and are offered on no-lock-in, month-to-month contracts. The only difference between them is the NBN speed on offer:

  • Essential NBN plan with a Standard NBN connection and unlimited data for $59 per month
  • Essential+ NBN plan with a Standard Plus NBN connection and unlimited data for $69 per month
  • Premium NBN plan with a Premium NBN connection and unlimited data for $69 per month

The type of NBN connection you go with only determines what your theoretical maximum speeds are, not what you're actually likely to see. To combat this, Vodafone provides the following average speed estimates for the peak evening hours of 7:00PM to 11:00PM:

  • Essential NBN plan: 23.00Mbps
  • Essential+ NBN plan: 45.00Mbps
  • Premium NBN plan: 83.00Mbps

While Vodafone doesn't charge any set-up fees, it does require that you purchase its proprietary Vodafone Wi-Fi Hub to use as your NBN modem. The total cost for the device is $180, but you don't have to pay it all at once. Instead, Vodafone will charge you $5 extra a month to gradually pay off the device. If you commit to 36 months with Vodafone, however, the cost of the Wi-Fi hub is waived entirely. Should you cancel your service before the end of the 36 months, however, you'll need to pay out the remaining cost of the device.

Vodafone allows customers to change plans at any time with no change fees.

Along with the Instant Connect feature, Vodafone includes a 4G Backup service with its NBN offerings. If your NBN service fails or suffers an outage, you'll be switched to a 4G connection to keep you online until your NBN can be restored. Just be aware that the 4G service is speed-limited to 12Mbps download and 1Mbps upload.

How do Vodafone's NBN plans compare?

Vodafone's strength in the mobile space gives it a unique edge over many other NBN providers. When signing up for an NBN plan, there's typically a wait period while the necessary infrastructure and equipment is installed. To offset this, Vodafone provides all its NBN customers with free access to its 4G mobile network while the installation process is ongoing, eliminating the Internet downtime common to other providers.

Similarly, Vodafone's 4G network can act as a backup in the event of disruptions to your NBN service. If your NBN connection goes down for any reason, you'll still be able to access the Internet through Vodafone's mobile network while the issue is being resolved.

Customers who are already with Vodafone for their postpaid mobile or mobile broadband service receive additional inclusions for signing onto Vodafone's NBN service. Depending on the chosen plan, these existing customers get up to 3GB of bonus data every month for use with their mobile service.

On a straight dollars-to-data basis, here's how Vodafone's three main plans compare to other NBN plans on the market.

Vodafone's Essential NBN plan compared

Vodafone's Essential+ NBN plan compared

Vodafone's Premium NBN plan compared

Why should you consider Vodafone for your NBN connection?

With some customers experiencing dropouts and connection issues on new NBN installations, it's understandable that many Aussies are concerned about paying for an Internet service that might not always be available. Vodafone sidesteps this issue by offering its 4G mobile network as a backup, ensuring that customers remain online even when the infrastructure fails them.

There's also little penalty in trying out Vodafone's NBN services to see whether they meet your needs. Like it does with its mobile plans, Vodafone offers a network-satisfaction guarantee to all its NBN customers, with the option to cancel your service within 30 days for a full refund if it doesn't live up to your expectations.

Aussies looking for both Internet and mobile phone services can take advantage of Vodafone's "Bundle and Save" promotion to reduce their monthly bills. By bundling multiple Vodafone plans (mobile or broadband) under a single account, you can save between 5% and 20% off the total monthly cost of your service.

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