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Telstra phone contract plans
Telstra offers a wide selection of smartphones on its contract plans, including handsets from Samsung, Apple, Huawei and Google. We've listed Telstra's contract plans for the Apple iPhone 11 in the table below, but you can compare other handsets by using the "Filter results" option. If you don't want a handset, Telstra has a range of month-to-month SIM only plans available.
What services does Telstra offer?
Telstra operates its own Australia-wide 4G network for the provision of mobile services, with the widest current deployment of 4G services through both metropolitan and regional areas of Australia.
For contract customers if you’re bringing your own phone Telstra offers a range of month-to-month SIM-only plans. If you want or need a new handset, you can combine one with a Telstra SIM-only plan on a handset repayment schedule of 24 or 36 months.
How much does Telstra Mobile cost?
Telstra Mobile’s monthly plans are provided across four different pricing tiers: Small, Medium, Large and Extra Large. Pricing for these plans will vary by the handset type selected and any special promotional deals at the time you undertake your contract. Telstra’s lowest cost plan without mobile handset costs included will set you back $50 per month, while the high end Extra Large plan is $100 per month.
What extras does Telstra Mobile offer?
Telstra mobile offers a variety of extra bonuses depending on the plan that you sign up for. All plans come with free access to a number of Telstra's live sports streaming services, including AFL, NRL and the Hyundai A-League.
If you also have a home phone or broadband service with Telstra it may be worth inquiring as to whether or not you qualify for a bundled discount. These usually aren’t levied against your mobile bill specifically, but if you can save some money on your broadband or home phone costs it’s worth checking.
Telstra also runs its own public Wi-Fi network known as Telstra Air, based around bright pink hotspots built into most public payphones, Telstra stores and Telstra Broadband customers who allow part of their bandwidth to be used by the scheme. Many plans allow you an additional quota of Telstra Air data usage alongside your regular data allocation, although you do have to explicitly log your smartphone into a Telstra Air hotspot to use them that way.
What excess charges could I face on these plans?
For plans with fixed call allowances, any calls made above the capped figure will attract additional charges relative to whether you're calling a fixed line or mobile number. This isn't an issue for plans with unlimited standard national calls, and all of Telstra's contract plans currently offer unlimited standard national text provisions as well, so you can't incur additional charges that way.
A recent update to its plans also mean that the days of extra charges for data are behind us. Instead of paying the typical $10/GB for excess data, Telstra will instead slow down your data speeds to just 1.5Mbps.
Premium services, such as calls to numbers starting with 19 prefixes will attract additional charges, as will calls to some satellite services.
Roaming while using a Telstra contract mobile phone will attract additional charges. Telstra does offer travel passes that provide fixed time terms for unlimited calls, texts and a fixed data quota for between $30 to $300 depending on duration, or you can opt to pay its higher ad-hoc charges, although this can quickly become very expensive, especially in data terms. Pricing varies widely depending on the country you're travelling in. Telstra's full list of roaming charges can be found here.
Calls and texts to international locations may attract additional charges; while some plans do include either international call allowances or unlimited calls to selected countries, depending on where you call you may incur charges for those calls. Telstra's call rates for its international calling destinations can be found on its web site.
Finally, if you cancel your contract early, you may be subject to an early termination charge, usually a proportion of your contract cost plus any remaining handset or device repayments.
- Data sharing. If you have multiple Telstra mobile accounts you can pool the data inclusions across devices, potentially saving you money as long as everyone shares fairly.
- Top-tier network. Under optimal conditions, Telstra's "4GX" network provides some of the fastest speeds you'll see on any mobile network in Australia. Telstra also offers the widest coverage across much of regional and rural Australia.
- Access to Telstra Air. Telstra provides access to its Telstra Air Wi-Fi network for most contract plans.
- New Phone Feeling. Telstra offers the option to upgrade to a new handset after only 12 months if you recontract for another two years.
- Less generous data allowances. Telstra offers less data for your dollar than its rivals.
- Premium pricing. Telstra pitches itself as a premium network and prices accordingly, which it's often the most expensive option.
- New Phone feeling limitations. New Phone feeling has its drawbacks, as you have to sign a fresh contract and your existing phone has to be in "good" condition to qualify.
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