Compare Superloop wireless broadband plans

Adelaide's broadband blackspots are vanishing thanks to Superloop's wireless broadband network.

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What you need to know about Superloop wireless broadband plans

Superloop (previously NuSkope) does things a little differently to other Internet providers. Along with its regular broadband plans, the telco has built its own large-scale wireless network across Adelaide capable of beaming high-speed broadband to areas of the city it previously couldn’t reach.

Exclusive to Adelaide and select regions of South Australia, Superloop's Fixed Wireless Broadband plans provide a dedicated Internet service with no need for an existing phone line. Instead, you'll need to have line-of-sight from your house to one of Superloop's transmission towers in order for Superloop to install the required wireless antenna on your property.

Because Superloop's network does away with underground cables, you won't be able to bundle in any phone services with its fixed wireless broadband plans. On the upside, Superloop gives you plenty of choice when it comes to contract length, with all its plans available on month-to-month, 12-month and 24-month contracts.

What are the different Superloop wireless broadband plans?

Superloop offers wireless broadband plans for a variety of online needs. For light Internet users, there's a 200GB plan that offers maximum speeds of 30Mbps for downloads and 5Mbps for uploads. Heavier users can choose from three different plans with unlimited data: one with a 30Mbps/5Mbps connection, one with a 50Mbps/5Mbps connection and one with a 200Mbps/200Mbps connection.

Bear in mind that those connection speeds are theoretical maximums and may not represent the actual speeds you experience. Wireless broadband speeds are affected more drastically by factors such as electrical interference and weather conditions than traditional wired Internet. Your speed may vary significantly from Superloop's advertised maximums.

How much do Superloop wireless broadband plans cost?

Constructing a wireless broadband network from the ground up is a hefty investment, but Superloop manages to price its plans quite competitively compared to similar offerings in the wired space:

  • 200GB 30Mbps/5Mbps: $49.95 a month
  • Unlimited 30Mbps/5Mbps: $59.95 a month
  • Unlimited 50Mbps/5Mbps: $69.95 a month
  • Unlimited 200Mbps/200Mbps: $99.95 a month

Installing the antenna you'll need to receive wireless broadband doesn't come cheap, however. On a month-to-month contract, you'll have to pay a $249 setup fee to cover the installation, with this dropping to $189.95 and $99.95 on 12-month and 24-month contracts respectively. If your house has an obstructed line-of-sight to the nearest Superloop transmission tower, you may also need to pay for an extended pole or mast for the antenna, which could cost you up to $220.

Along with the antenna, Superloop will install a modem at your house for accessing your Internet service. This modem is provided on a rental basis and will need to be returned should you cancel your service. If you want to set up a Wi-Fi network at your home so multiple devices can connect to the Internet at the same time, Superloop also offers wireless routers for purchase starting at $99.95 with any of its plans.

If you're thinking about signing up for one of Superloop's longer-term contracts to save money on the setup cost, you'll want to keep in mind that cancelling your service before your full term is up carries a steep compensation fee. On both 12- and 24-month contracts, this can be as much as $500.

At least you won't have to worry about excess data usage fees with Superloop; if you go over your monthly data cap, your Internet speed will simply drop to 512kbps for the rest of the billing cycle.


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