Petmed Pet Insurance Review

How does Petmed stack up? Here's our verdict.

No reviews yet. Write a review

Key takeaways

  • Petmed insurance gives you comprehensive cover with no upper age limit.
  • Its benefits are solid but not market-leading.

Pros

  • All Petmed pet insurance plans provide comprehensive cover for illness, accidental injury and hereditary diseases. This provides a high level of peace of mind for pet owners.
  • Petmed offers pet insurance policies to cover pets 8 weeks or older so there is no upper age limit to worry about.
  • Its $18,000 annual benefit isn't as much as insurers such as Knose, Petsy or Everyday but it's much better than most budget policies which only offer $12,000.

Cons

  • Like most pet insurance policies, if your pet has a pre-existing condition, you won't be covered by Petmed.
  • Its $1,000 paralysis tick benefit isn't market-leading — Budget Direct, Knose and Everyday are some of the providers available on Finder offering more.

How does Petmed pet insurance compare?

Finder Score Maximum Yearly Benefit Paralysis Tick Yearly Sub-Limit Reimbursement rate Accidental Injury Illness
Petmed Pet Insurance logo
Finder Score
Not scored yet
Finder Score
Not scored yet
$18,000
$1,000
80%
More info
Compare product selection
loading

Finder Score for pet insurance

We designed Finder Score to make comparing pet insurance easier, assessing more than 20 products for their price and features. Finder Score assigns each product a score out of 10.

Read the full methodology

Need better pet insurance?

Take our easy quiz and find a better deal.

Why choose Petmed Pet Insurance?

Here are a few reasons why Petmed pet insurance might be worth it for your pet:

  • Choice of no excess
  • Choose your own vet
  • Emergency boarding if you are hospitalised
  • Essential euthanasia covered
  • Lifetime cover when you join before the age limit and keep the policy active (exclusions and sub-limits apply)
  • Senior pets are welcome
  • Over 90% of claims paid in 5 days
  • Pet overseas travel insurance (in New Zealand or Norfolk Island)

What policies does Petmed offer?

PolicyFeatures
Young Pets
  • Covers your pet from 8 weeks to 9 years old
  • $5,000, $12,000 or $18,000 annual benefit limit
  • 65% or 80% back on all eligible vet bills
  • Choice of $0 and $99 excess
Seniors
  • Covers your pet from 9 years old
  • $5,000, $10,000 or $15,000 annual benefit limit
  • 65% back on all eligible vet bills
  • Choice of $99 and $199 excess

What does Petmed Pet Insurance cover?

Accidental injuries

All Petmed policies cover accidental injuries and it can pay up to 80% of eligible vet bills related to:

  • A motor vehicle accident
  • A burn or electrocution
  • An insect, arachnid or snake bite
  • A bone fracture
  • Traumatic ligament or tendon injury
  • A bite wound or fight wound abscesses
  • Lacerations

There is no waiting period except for cruciate ligament conditions which are subject to a six-month waiting period from the start of your policy.

Illnesses

Comprehensive pet insurance covers you if your cat or dog gets sick and Petmed's is no different. It can also pay up to 80% of eligible vet bills for illnesses, including:

  • Cancer treatments
  • Eye/ear conditions
  • Gastrointestinal problems
  • Hereditary and congenital conditions (excluding pre-existing conditions)
  • Ingestion of a foreign object
  • Intervertebral disc disease
  • Skin conditions
  • Tick paralysis

There is a 30-day waiting period for illnesses and your pet must be over 8 weeks old at the start of the policy.

Routine Care

You can pay extra to have Routine Care included in your policy. There's no waiting period and it can pay for items such as:

  • Alternative therapies
  • Behavioural therapy
  • Council registration fees
  • Cremation or burial
  • Dew claw removal
  • Dental illness treatment
  • Desexing
  • FeLV/FIV tests or urinalysis
  • Flea/tick/worm control
  • Microchipping
  • Heartworm control
  • Heartworm tests or blood screens
  • Obedience training
  • Prescription diets
  • Teeth cleaning
  • Vaccination or health checks

What isn't covered?

While Petmed policies have a ton of inclusions, there are certain scenarios where your pet won't be covered at all. These can be found in the Product Disclosure Statement under 'general exclusions' and include:

  • 3D printing
  • Ambulance fees and non-essential hospitalisation
  • Breeding or obstetrics
  • Cell-replacement therapies
  • External fixtures (including wheelchairs)
  • Genetic/chromosome testing
  • Gross negligence by you or your failure to take all reasonable precautions to protect your pet
  • Medicated baths and shampoos (unless medically necessary)
  • Medication not approved or listed by the Australian Pesticides and Veterinary Medication Authority
  • Pre-existing conditions
  • Prosthetics
  • Trial or experimental procedures and treatments

How to make a claim with Petmed

There are two ways to submit a claim:

  • Online. You can fill out and submit a claim form via Petmed's online Pet Portal. You will also need to upload copies of the itemised invoice and the consultation note from your pet's vet visit.
  • By post. You can download a claim form from the Petmed website or phone the insurer to have them mail a form to you. Once you and your vet have completed and signed the form, you can post it back to Petmed.

All claims must be submitted and received within 90 days of the treatment being provided.

Frequently asked questions about Petmed pet insurance

Sources

Cristal Dyer's headshot
Written by

Writer

Cristal Dyer is a travel writer at Finder. She has been writing about travel for over five years and has visited over 40 countries around the world. Cristal currently travels full-time, writing about her favourite cities and food finds, and she is always on the lookout for amazing flight deals to share. See full bio

Get rewarded $$ for switching with Finder Rewards

Find a better deal, save on your bills and get a free gift card. Sign up to be the first to hear about new Finder Rewards.

Ask a question

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms Of Service and Finder Group Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

More guides on Finder

  • Gap only pet insurance

    Gap only pet insurance makes it easier to pay for vet bills. Here's how and who offers it in Australia.

  • Pet insurance statistics

    How do Aussies really feel about their pets? Check out the latest survey results.

  • Multi-pet insurance

    Find out how multiple-pet insurance works and compare options from Australian brands.

  • How much can pet surgery cost in Australia?

    We've rounded up the cost of surgeries for pets as well as pet insurance options to save you money if your pet needs surgery.

  • Accident only pet insurance

    Accident only pet insurance will protect your pet from a range of accidents including getting hit by a car, being bit by a snake and even eating things they shouldn’t be eating.

  • Pet insurance discount codes and promotions

    Compare pet insurance deals and discounts available from Australian brands and save further on your policy.

  • Pet Insurance Australia review

    Pet Insurance Australia keeps finding coverage simple, with one comprehensive pet insurance policy. Apply securely online and pay nothing for the first 2 months.

  • How much is pet insurance?

    Find out what will impact your pet insurance premium and receive quotes from Australian pet insurance brands. Key steps to reduce what you pay for cover.

  • Best pet insurance Australia

    Complete guide to finding the right pet insurance with a side-by-side comparison of major brands.

  • Cheap pet insurance

    Owning a pet is one of life's greatest joys. Whether you have a dog or a cat, having pet insurance is essential.

Go to site