How to apply for a change of ownership for your mobile number | Finder

How to change ownership of your mobile number

Looking to switch the owner of a mobile number? All it takes is a bit of easy paperwork.

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What you need to know

  • Changing the ownership of a mobile number requires consent from both the current account holder and the person taking ownership.
  • Both parties need to provide sufficient proof of identity to authorise the change of ownership.
  • You can initiate the change of ownership online, in-store or over the phone.

How to change ownership of your mobile number

The process can vary depending on who your mobile provider is, but here are the general steps for changing a mobile plan's ownership:

One Gather ID from both people

Both new and old account holders need sufficient ID to prove their identity. We break down exactly what you need in the section below. You will also need the account number and mobile number for the plan.

Two Get the right form

Most providers, like Telstra and Optus, will have a change of ownership form to fill out that you can submit online or in-store. Other providers, including Vodafone, require you to lodge your request via telephone.

Three Fill out the paperwork

Complete any necessary forms with the appropriate details and lodge them with your provider. You should be notified once the ownership transfer is complete.

To begin the online or phone transfer process for Telstra, Optus or Vodafone, simply follow the links below:

What ID do I need to change ownership?

The exact requirements will depend on your provider, but you'll typically need the following:

  • At least 70 points of identification from the current account holder.
  • At least 100 points of identification from the new account holder.
  • The account number and mobile number for the plan.

What makes up 100 points of identification?

Each Australian state defines its own rules for how many points different forms of identification account for. As an example, here's how New South Wales' Roads and Maritime Services allocates points:

For more information on accepted identity documents, please visit the official RMS New South Wales website.

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Frequently asked questions

Can I give my mobile number to someone else?

Yes, you can change ownership of your mobile number if you wish. Follow our steps above to find out how to do this easily.

Can you transfer a mobile contract to another person?

Yes, as long as the person you're transferring the contract to agrees to take it on. Alternatively, you can pay out the rest of the contract before transferring the number over.

How do I get someone off my phone plan?

As long as you're the primary account holder, you should be able to remove people from it without too much of an issue. Otherwise, you will need the consent and participation of the primary account holder to remove someone from the plan.

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