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Domain Insure home insurance review

Domain Insure home insurance uses property data to help build your quote, but we’re not seeing any discounts available.

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Our Verdict

  • It comes with a few helpful perks like automatic cover for accidental breakage of fixed glass panels.
  • Seeing as most of us do our property searching on Domain, it's pretty convenient. It also has a 24/7 claims service.
  • Domain Insure isn't currently offering any online discounts.

If you've moved house in Australia, there's a good chance you're familiar with domain.com.au. For added convenience, you can also get Domain Insure home insurance.

We don't currently have this brand on our panel. But don't fret! You can head to the Domain Insure website or compare a bunch of other home insurance companies with Finder.
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Compare home insurance policies below

1 - 6 of 27
Name Product Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard Online Discount Cheapest way to pay
Budget Direct Home & Contents Insurance
Save 30% on your first year's premium when you purchase a new combined Home & Contents insurance policy online. T&Cs apply.
Youi Building and Contents Insurance
Get a 20% discount on your contents insurance if you have a car insurance policy with Youi. Excludes NSW & SA CTP green slips. T&Cs apply.
Bendigo Bank Home & Contents Insurance
Buy a new home or landlord insurance policy by 30 June 2022 and you’ll go into a draw to win $10,000. T&Cs apply.
Seniors Top Home & Contents Insurance
Buy online and save up to 30% on a new home and contents insurance policy. T&Cs apply.
Honey Home & Contents Insurance
Monthly or Annually
Sign up and get free smart sensors (worth $250) to install around the home for accident prevention. T&Cs apply.
Woolworths Comprehensive Building and Contents
Save up to 20% when you buy a Woolworths Home and Contents insurance policy online. Plus, Everyday Rewards Members will save 10% on their monthly shop. T&Cs apply.

Compare up to 4 providers

What does Domain Insure home insurance include?

Domain Insure provides 3 insurance policy options: combined home building and contents, home building insurance, and home contents insurance. These policies can cover you for the following:

All policies come with a choice of excess (a payment you need to make when you submit a claim) and a cooling off period of 30 days, which is more than most (it's typically 21 days). You can cancel your policy within this timeframe and get a full refund, so long as you haven't made a claim.

Domain Insure home insurance features

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Standard features

A Domain Insure home insurance policy comes with a long list of features including:
  • Broken glass
  • Removal of debris
  • Rebuilding fees
  • Temporary accommodation
  • Mortgage discharge costs
  • Locating the source of liquid
  • Prevention of further loss or damage
  • Excess waiver for total loss

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Optional add-ons

Domain Insure doesn't offer a lot of optional add-ons, mainly because it's already included as standard. You can pay extra for:
  • Specified valuable items
  • Unspecified portable items
  • Specified portable items

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Here are some general exclusions that you will not be covered for with a Domain Insure policy:
  • Action of the sea, tidal wave or high tide
  • Storm surge
  • Theft or attempted theft
  • Malicious or intentional acts
  • Any illegal activity that you or your family are involved in
  • Malicious damage or vandalism by your tenant
  • A computer virus or hacking

You can read Domain Insure's PDS for a full list of what's not covered and find out more about general exclusions here.

Domain Insure home insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2020 and June 2021. The data explores different underwriters and compares their business size to the number of complaints processed.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.

Domain Insure home insurance is underwritten by Youi Pty Ltd. The information includes data from other insurers it underwrites. Here's an overview of how it performed:

  • Domain Insure (Youi Pty Ltd) is generally good for customer service. It received fewer complaints than other insurers such as Hollard considering it’s size.
  • It didn't have the best complaints record. For example, it didn't perform as well as Auto & General, which underwrites providers such as Budget Direct and Qantas.

Bottom line about Domain Insure home insurance

Domain Insure home insurance is ideal if you're looking for convenience and good customer service. However, there are a few bigger sign-up deals available elsewhere.

If you're not yet ready to purchase home insurance, you can compare Domain Insure policies side-by-side with other providers here.

Frequently asked questions about Domain Insure home insurance

A note about Domain Insure home insurance reviews

If you've held or currently hold a Domain Insure home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Domain Insure is right for them. Some reviews are from a survey commissioned by Finder.

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2 Responses

  1. Default Gravatar
    RobertAugust 31, 2021

    Does your home insurance quote include public liability?

    • Avatarfinder Customer Care
      JamesSeptember 7, 2021Staff

      Hi Robert,

      I presume you’re asking about Domain Insure Home Insurance. If so, Domain Insure’s policy comes with legal liability cover. This means you’ll have some cover in the event you cause death or bodily injury to another person or loss or damage to their property.

      To learn more, please read their Product Disclosure Statement and Financial Services Guide.

      You can also select the “Get a quote” button found on this page. You should then be redirected to the website of Domain Insure, where you can get their contact details to directly get in touch with them for more information on this.
      I hope this helps.


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