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Domain Insure home insurance review

Domain Insure home insurance uses property data to help build your quote, but we’re not seeing any discounts available.

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Our Verdict

  • It comes with a few helpful perks like automatic cover for accidental breakage of fixed glass panels.
  • Seeing as most of us do our property searching on Domain, it's pretty convenient. It also has a 24/7 claims service.
  • Domain Insure isn't currently offering any online discounts.

If you've moved house in Australia, there's a good chance you're familiar with domain.com.au. For added convenience, you can also get Domain Insure home insurance.

We don't currently have this brand on our panel. But don't fret! You can head to the Domain Insure website or compare a bunch of other home insurance companies with Finder.
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Compare home insurance policies below

1 - 7 of 29
Name Product Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard Online Discount Cheapest way to pay
Best Rated Brand
Youi Building and Contents Insurance
Annually
Our verdict: Finder’s 2022 Insurer of the Year for Customer Satisfaction and our Top Pick for Fire Damage cover. It’s good if you want a tailored quote over the phone.
BonusFinder Award Finalist
Budget Direct Home & Contents Insurance
Optional
Annually
Our verdict: The most popular insurer on Finder, Budget Direct prioritises low-cost cover and gives you up to 30% off your first year for new combined policies purchased online. This is a big reason it won this year’s Finder Award for value.
Green CompanyBonus
QBE Home & Contents Insurance
Annually
Our verdict: Finder's Top Pick for Floods plus cover for other common claims such as fire and theft). Its discount is better than most – 20% off your first year with a combined policy.
Bonus
Honey Home & Contents Insurance
Monthly or Annually
Our verdict: Honey gives you $250 smart sensors to reduce accidents and estimates your rebuild costs for you. Honey was a finalist for the comprehensive category in this year’s Finder Awards.
Finder AwardBonus
Australia Post Home & Contents Insurance
Annually
Our verdict: Covers common claims such as fire, storms, floods and rain. It’s also very helpful if you need to rebuild following a disaster. It offers a special safeguard of up to 30%.
Bonus
Kogan Home & Contents Insurance
Annually
Our verdict: Good comprehensive cover (issued by QBE). Also, get 20% off on your first year's premium when you purchase a new combined Home & Contents insurance policy online + $10 monthly credit. T&Cs apply.
BonusFinder Award Finalist
Qantas Home and Contents Insurance
Optional
Annually
Our verdict: Earn up to 40K Qantas Points for joining by 2 July. Plus save 30% on your 1st year's premium for purchasing a combined policy online. T&Cs apply.
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What does Domain Insure home insurance include?

Domain Insure provides 3 insurance policy options: combined home building and contents, home building insurance, and home contents insurance. These policies can cover you for the following:

All policies come with a choice of excess (a payment you need to make when you submit a claim) and a cooling off period of , which is more than most (it's typically 21 days). You can cancel your policy within this timeframe and get a full refund, so long as you haven't made a claim.

Domain Insure home insurance features

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Standard features

A Domain Insure home insurance policy comes with a long list of features including:
  • Broken glass
  • Removal of debris
  • Rebuilding fees
  • Temporary accommodation
  • Mortgage discharge costs
  • Locating the source of liquid
  • Prevention of further loss or damage
  • Excess waiver for total loss

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Optional add-ons

Domain Insure doesn't offer a lot of optional add-ons, mainly because it's already included as standard. You can pay extra for:
  • Specified valuable items
  • Unspecified portable items
  • Specified portable items

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Exclusions

Here are some general exclusions that you will not be covered for with a Domain Insure policy:
  • Action of the sea, tidal wave or high tide
  • Storm surge
  • Theft or attempted theft
  • Malicious or intentional acts
  • Any illegal activity that you or your family are involved in
  • Malicious damage or vandalism by your tenant
  • A computer virus or hacking

You can read Domain Insure's PDS for a full list of what's not covered and find out more about general exclusions here.

Domain Insure home insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2022 and June 2023. The data explores different underwriters and compares their business size to the number of complaints processed.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.

Domain Insure home insurance is underwritten by Youi Pty Ltd Domain Insure Pty Ltd. The information includes data from other insurers it underwrites. Here's an overview of how it performed:

  • Domain Insure (Youi Pty Ltd Domain Insure Pty Ltd) is generally good for customer service. It received fewer complaints than other insurers such as QBE Insurance considering it’s size.
  • It didn't have the best complaints record. For example, it didn't perform as well as Auto & General, which underwrites providers such as Budget Direct and Qantas.

Bottom line about Domain Insure home insurance

Domain Insure home insurance is ideal if you're looking for convenience and good customer service. However, there are a few bigger sign-up deals available elsewhere.

If you're not yet ready to purchase home insurance, you can compare Domain Insure policies side-by-side with other providers here.

Why you can trust Finder's home insurance experts

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Frequently asked questions about Domain Insure home insurance

A note about Domain Insure home insurance reviews

If you've held or currently hold a Domain Insure home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Domain Insure is right for them. Some reviews are from a survey commissioned by Finder.


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2 Responses

    Default Gravatar
    RobertAugust 31, 2021

    Does your home insurance quote include public liability?

      AvatarFinder
      JamesSeptember 7, 2021Finder

      Hi Robert,

      I presume you’re asking about Domain Insure Home Insurance. If so, Domain Insure’s policy comes with legal liability cover. This means you’ll have some cover in the event you cause death or bodily injury to another person or loss or damage to their property.

      To learn more, please read their Product Disclosure Statement and Financial Services Guide.

      You can also select the “Get a quote” button found on this page. You should then be redirected to the website of Domain Insure, where you can get their contact details to directly get in touch with them for more information on this.
      I hope this helps.

      Regards,
      James

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