Key takeaways
- Convert points from American Express, ANZ, NAB, Westpac and other credit cards to KrisFlyer miles.
- Higher KrisFlyer Elite status provides benefits like flight upgrades lounge access and priority services.
- Be aware: KrisFlyer miles expire in three years so plan redemptions carefully.
Benefits and privileges vary in accordance to membership levels, which include basic, silver, and gold. As a KrisFlyer member, you also get access to a number of special offers from time to time.
Singapore Airlines Credit Cards Comparison
We currently don't have that product, but here are others to consider:
How we picked theseKrisflyer Credit Cards
Below are a snapshot of the credit cards that let you transfer into Krisflyer points.
- American Express Platinum Edge Credit Card
- American Express Velocity Escape Plus Card
- ANZ Rewards Platinum
Overview of Singapore Airlines KrisFlyer
The origins of Singapore Airlines date back to May 1947, when a Malayan Airways Limited Airspeed Consul took off from Singapore Kallang Airport and flew to Kuala Lumpur. In the late 1960s, its annual revenue touched the one billion dollar mark for the first time. Singapore Airlines, in 1989, became the first airline in the world to cross the pacific on a B747-400 commercial flight.
In the late 1990s, this airline unveiled a range of new products and services worth around 500 million Singapore dollars. It launched KrisFlyer, its frequent flyer program, in 1999. Singapore Airlines is known for maintaining a relatively young fleet, with an average aircraft age of around 8 years.
When you become a member of the KrisFlyer frequent flyer program you get to earn miles each time you fly with Singapore Airlines or any of its airlines partner, and when you shop with their non-airline partners. However, since this is not the only rewards program of its kind, comparing a few before enrolling is a good idea.
Which banks can transfer rewards points to Singapore KrisFlyer Miles?
- American Express. American Express Membership Rewards points transfer to KrisFlyer miles at a 1:1 ratio, with a minimum transfer of 7,500 points.
- ANZ. Convert 6,000 reward points for 3,000 KrisFlyer points, starting with a minimum of 6,000 points, and then move forward in multiples of 3,000.
- NAB. A minimum of 3,000 NAB Rewards points will get you 1,000 KrisFlyer Miles when you have a NAB Rewards credit card.
- St.George. Transfer 1 KrisFlyer mile for every 3 Amplify Points converted, with a minimum conversion of 3,000 Amplify Points.
- Suncorp. Transfer a minimum of 10,000 Suncorp rewards points and get 5,000 KrisFlyer points.
- Velocity. Transfer 1.35 Velocity Points to 1.00 KrisFlyer Miles with a minimum of 5,000 points per transfer.
- Velocity. Transfer 1.55 Velocity Points to 1.00 KrisFlyer Miles with a minimum of 5,000 points per transfer.
KrisFlyer Rewards Program
The KrisFlyer rewards program gives you the ability to earn and redeem miles in various ways. Singapore Airlines is part of the Star Alliance network, so you stand to earn miles when you fly using any airline that is part of this network as well as some of the airline's other flight partners. You can also earn miles through Singapore Airline's non-airline partners, including credit card providers, hotel chains, car hire companies and more.
You can redeem your miles for flight rewards to over 1,000 destinations in more than 170 countries with Singapore Airlines and any of its airline partners. You can also redeem your KrisFlyer miles for a range of non-flight rewards through KrisFlyer partners.
Flying more often brings with it the possibility of moving to higher membership tiers that offer increased benefits.
Features of the KrisFlyer membership
When you sign up as a new KrisFlyer member, you'll start off at the base level. Depending how often you fly and shop with non-airline partners, you can steadily move up to elite silver and elite gold level. The benefits you can expect will depend on your membership level:
- KrisFlyer Basic. At this level you can redeem your miles for flight tickets and flight upgrades, and you can save 15% on the required miles if you redeem your miles online. You'll also receive regular updates about the latest promotions.
- KrisFlyer Elite Silver. You can get to the elite silver level if you earn 25,000 Elite miles within 12 consecutive months. When you get to this level you also make it to the Star Alliance Silver status, which gives you access to priority reservation waitlist and priority airport standby services. You get 25% tier bonus on KrisFlyer miles, and you can look forward to reduced or waived KrisFlyer service fees.
- KrisFlyer Elite Gold. Earning 50,000 Elite miles within 12 consecutive months gets you to the Elite Gold level. Here, you get Star Alliance Gold status, through which you can make use of priority reservation waitlist and priority airport standby services. This level offers the following benefits as well.
- Access to Star Alliance Gold lounges
- Priority check-in
- Priority boarding
- Priority baggage handling
- Excess baggage allowance
- Reduced or waived KrisFlyer service fees
Benefits of being a KrisFlyer member
As a KrisFlyer member you can look forward to a number of benefits, which include the following:
- Earn and redeem miles. This, without doubt, is the primary benefit of this frequent flyer program. You can redeem your miles for flights and flight upgrades through Singapore Airlines and SilkAir, through Star Alliance partners, and through its other airline partners like TAM, Virgin, and Vistara. If you don't have enough points to redeem for a particular flight reward, you can consider buying the required miles. If you don't want flight rewards, you can convert your miles to TapForMore Points which you can redeem through your PAssion Card.
- Online redemption discount. Members get a 15% discount on the number of points they need to book tickets if they turn to Singapore Airlines' or SilkAir's online ticketing facilities.
- PPS Club. Membership to this club is only open to people who frequently travel in First or Business Class on Singapore Airlines or SilkAir, or in the Singapore Airlines Suites onboard the Singapore Airlines A380. It requires that you earn a PPS value of at least 25,000 Singapore dollars in 12 consecutive months. Membership brings with it a 25% tier bonus on the actual miles flown, as well as class bonuses on eligible Singapore Airlines fare types. PPS members get Star Alliance Gold status automatically.
KrisFlyer points value
Just how many miles you earn depends on the class you're flying, and this is where this frequent flyer program rates better than most others. As you can see, flying higher classes with Singapore Airlines brings with it considerably more miles:
- Economy: 100% in B, E, H, L, M, W, and Y; 50% in N and Q; and 10% in K and V
- Premium Economy: 110% in P, S, and T
- Economy: 100% in B, E, Y; 75% in H, M, W; 50% in K, N, Q, V, G
- First Class: 150% in A and F
- Suites: 300% in R, and 150% in F
The following applies when you fly using SilkAir:
- Economy: 100% in B, E, H, L, M, W, and Y; 50% in N and Q; and 10% in K and V
- Business Class: 125% in C, D, J, U, and Z
Must read: Changes to KrisFlyer flight rewards
In March 2017, KrisFlyer announced it would be updating its flight redemption details. As of 23 March 2017, the following changes will be rolled out for reward flights and upgrades:
- No online booking discount. Previously, redeeming KrisFlyer Miles for reward flights and upgrades online attracted a booking discount of 15%. But this discount will not apply for redemptions made on or after 23 March 2017.
- Reduced charges for Singapore Airlines and Silk Air reward flights. For KrisFlyer redemption bookings on flights operated by Singapore Airlines, fuel and insurance surcharges are no longer added as separate charges (though you may still have to pay airport taxes and fees). For a one-way economy flight from Sydney to Singapore, this change could save you around $148 in additional charges. Note you may still have to pay airport taxes and fees.
- Saver Award rate changes. KrisFlyer has revised mileage levels for economy, business and first class Saver Awards flights that cover Zone 7, 9, 11, 12 and 13. This increases the amount of miles needed for most reward flights to and from Australia. However, the change in fuel and insurance charges does help balance out the overall cost of redemptions.
"Krisflyer points can be tricky to redeem, especially from Australia, and you have to be mindful of the 3-year expiry. If you end up with a small number of points, you may be better off spending them on a hotel room or shopping option - not something I'd usually recommend, but better than wasting them entirely."
KrisFlyer's partners
Below are some lists of KrisFlyer partners that give KrisFlyer members the ability to earn additional KrisFlyer miles:
Partner hotels
- Accor
- Anantara
- Carlson Rezidor
- Hilton
- Hyatt
- InterContinental
- Kempinski
- Kerzner
- Marriott
- Okura
- Park Regis
- Shangri-La
- Starwood
- Taj
Credit card partners
- Westpac (Australia)
- American Express (Singapore, Malaysia, and Taiwan)
- BOC (China)
- JCB (Japan)
- Mitsui Sumitomo (Japan)
- BCA (Indonesia)
Other partners
- AVIS
- Europcar
- Hertz
- Rentalcars.com
- Sixt
- M1
- Travelling Connect
- Club 21
- The Economist
- Shell
- TIME and FORTUNE magazines
How to join KrisFlyer
You can sign up to the KrisFlyer frequent flyer program online for free by visiting the Singapore Airlines website and following the prompts. Once you have clicked on the "sign up" botton, you will have to fill out a secure form and provide the following information:
- Your complete name, gender, date of birth, and nationality
- Your email address
- Name you want displayed on your KrisFlyer card
- A six-digit PIN
- Your correspondence address
During the application process, make sure you read the terms and conditions for the program. It's also worth noting that anyone aged between 2 and 16 years will need parental or legal guardian consent to join the program.
Pros and cons of the KrisFlyer membership
Pros
- Earn miles. This, without doubt, is the biggest benefit of the KrisFlyer frequent flyer program, and you get to earn more points if you spend at partner merchants.
- Multiple partner airlines. The long list of partner airlines not only helps you earn miles easily, but this network is useful when it comes to redeeming your points as well. Some of the popular names on this list include Air Canada, Air China, Air India, Lufthansa, Scandinavian Airlines, South African Airways, Thai Airways, Virgin Atlantic, Virgin Australia, and Vistara.
- Added travel benefits. As you move up membership tiers, you can look forward to additional benefits like priority check-in, priority boarding, priority baggage handling, excess baggage allowance, priority reservation waitlist, and priority airport standby.
Cons
- Limited Australian credit card partners. Singapore Airlines co-branded credit cards are not currently widely available from Australian credit card providers, so you may need to earn transferable points and convert them to KrisFlyer miles.
- Expiry of miles. Your KrisFlyer miles expire in three years, so you have to make sure you keep using your points or they could end up going waste.
Frequently asked questions
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I am a member of Kris Flyer and would like to add mileage to my account after travelling, but within two months of that travel. How can I do this?
I joined the Kris Flyer Programme well before I travelled.
Thank you
Hi Viki,
Thanks for your question.
BEFORE TRAVELLING:
To receive your miles immediately and on time, you’ll need to quote your KrisFlyer number at the time of reserving your flight and present your KrisFlyer membership card when you get to the airport check-in counter. If you’re checking in online, log in with your KrisFlyer membership number and PIN.
AFTER TRAVELLING:
In the case of claiming missing miles, you’ll need to go online (KrisFlyer website) if you’ve flown with Singapore Airlines or SilkAir, or download a Claim Missing Miles form if you’ve flown or used the services of one of their partners.
Please note though that to claim missing miles, no more than 6 months have passed since the relevant flight or travel transaction took place and allow up to 8 weeks for these miles to appear in your account.
Hope this helps.
Cheers,
May
I am flying early March with Singapore Airlines. Will I receive miles if I join Krisflyer now as I have already paid in full?
Hi Keith,
Thank you for your enquiry.
Ideally, you’ll need to quote your KrisFlyer number at the time of reserving your flight, present your card upon check-in (or if checking-in online, log-in to your KrisFlyer account) to receive your Krisflyer miles.
But since you’ve already booked the flight before you signed up with Krisflyer, you may have to fill out a retroactive mileage claim form to claim miles from the already booked flights.
Please go to Singapore Airlines’ homepage, click ‘PPS Club / KrisFlyer’ tab on the upper portion of the page and, under ‘Earn miles’, click ‘Claim missing miles’ for a guide on how to claim miles and to download the Claim Missing Miles form.
I hope this helps.
Kind regards,
Jason
How many krisflyer points do i need to fly return from perth to UK
Hi Ros,
Thanks for your question.
Please use the Miles Calculator from the Singapore Airlines website to compute how many Kristflyer miles you will need for a particular destination and flight class. Please ensure to read through the relevant product disclosure statement and terms and conditions to ensure that you got everything covered on your transactions.
Cheers,
Anndy
How many points would I get when I fly from Melbourne to Singapore return Business Class and what level status will I be?
Hi Joe,
Thanks for your question.
You can calculate how many points you will get from your flight using the KrisFlyer accrual calculator from the Singapore Airlines website.
It is difficult to say which level of status you will reach from this flight without knowing how many Elite Miles you already have. However, you need to earn at least 25,000 Elite Miles within 12 months to reach Elite Silver status.
Cheers,
Sally
Hi
In May this year I fly with Singapore Airlines to Milan, Athens, Vienna, Singapore then back to Australia. I wasn’t aware at the time of frequent flyer program. Is there any way I can join and my flights be included? I am planning to travel in May to Europe next year.
Thanks
Barb
Hi Barb,
Thanks for your question.
With Singapore Airlines’ KrisFlyer program, you can claim for mileage for flights made prior to enrolment. However, this is only valid for Singapore Airlines flights and must have taken place no longer than 6 months prior to enrolment.
You can sign-up for KrisFkyer by visiting Singapore Airlines website.
I hope this helps.
Cheers,
Anndy