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I am a member of Kris Flyer and would like to add mileage to my account after travelling, but within two months of that travel. How can I do this?
I joined the Kris Flyer Programme well before I travelled.
Thank you
Hi Viki,
Thanks for your question.
BEFORE TRAVELLING:
To receive your miles immediately and on time, you’ll need to quote your KrisFlyer number at the time of reserving your flight and present your KrisFlyer membership card when you get to the airport check-in counter. If you’re checking in online, log in with your KrisFlyer membership number and PIN.
AFTER TRAVELLING:
In the case of claiming missing miles, you’ll need to go online (KrisFlyer website) if you’ve flown with Singapore Airlines or SilkAir, or download a Claim Missing Miles form if you’ve flown or used the services of one of their partners.
Please note though that to claim missing miles, no more than 6 months have passed since the relevant flight or travel transaction took place and allow up to 8 weeks for these miles to appear in your account.
Hope this helps.
Cheers,
May
I am flying early March with Singapore Airlines. Will I receive miles if I join Krisflyer now as I have already paid in full?
Hi Keith,
Thank you for your enquiry.
Ideally, you’ll need to quote your KrisFlyer number at the time of reserving your flight, present your card upon check-in (or if checking-in online, log-in to your KrisFlyer account) to receive your Krisflyer miles.
But since you’ve already booked the flight before you signed up with Krisflyer, you may have to fill out a retroactive mileage claim form to claim miles from the already booked flights.
Please go to Singapore Airlines’ homepage, click ‘PPS Club / KrisFlyer’ tab on the upper portion of the page and, under ‘Earn miles’, click ‘Claim missing miles’ for a guide on how to claim miles and to download the Claim Missing Miles form.
I hope this helps.
Kind regards,
Jason
How many krisflyer points do i need to fly return from perth to UK
Hi Ros,
Thanks for your question.
Please use the Miles Calculator from the Singapore Airlines website to compute how many Kristflyer miles you will need for a particular destination and flight class. Please ensure to read through the relevant product disclosure statement and terms and conditions to ensure that you got everything covered on your transactions.
Cheers,
Anndy
How many points would I get when I fly from Melbourne to Singapore return Business Class and what level status will I be?
Hi Joe,
Thanks for your question.
You can calculate how many points you will get from your flight using the KrisFlyer accrual calculator from the Singapore Airlines website.
It is difficult to say which level of status you will reach from this flight without knowing how many Elite Miles you already have. However, you need to earn at least 25,000 Elite Miles within 12 months to reach Elite Silver status.
Cheers,
Sally
Hi
In May this year I fly with Singapore Airlines to Milan, Athens, Vienna, Singapore then back to Australia. I wasn’t aware at the time of frequent flyer program. Is there any way I can join and my flights be included? I am planning to travel in May to Europe next year.
Thanks
Barb
Hi Barb,
Thanks for your question.
With Singapore Airlines’ KrisFlyer program, you can claim for mileage for flights made prior to enrolment. However, this is only valid for Singapore Airlines flights and must have taken place no longer than 6 months prior to enrolment.
You can sign-up for KrisFkyer by visiting Singapore Airlines website.
I hope this helps.
Cheers,
Anndy