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where and how can i claim my points for goods and not flights as my points are to expire and i will not be flying.
Hi Miriam,
Thanks for your inquiry.
If you belong to a frequent flyer program, you will usually have your choice of flights, travel packages, merchandise, gift cards and more when it comes time to redeem them. This smorgasbord of choice can make it tricky when deciding how to use your points and some options offer more value than others.
To take some of the guesswork out of it, you can read our guide on how to use your frequent flyer points and learn some of the tips you need to compare your options, avoid common mistakes and get the most out of your hard-earned frequent flyer points with some of Australia’s most popular airline loyalty programs.
Hope this information helped.
Cheers,
Arnold
Does my wife have to join or can her miles be credited to my account, when I open one to claim miles from Australia to Europe & return recently.
Hi Peter,
Thank you for your inquiry.
Being a KrisFlyer member entitles you to nominate up to five family members who can redeem your points to get free flights. They don’t need to be KrisFlyer members.
There are some restrictions for those under 17 years of age. If you plan to redeem your points online for a child under 12 years of age you or a nominated family member over 18 must be traveling with them on the same flight.
A KrisFlyer member under 17 also can’t redeem their miles online for the travel of their family nominees if they themselves are not traveling.
For further inquiries, you may contact Singapore Airlines directly.
Cheers,
Rench
We bought Singapore air tickets through an internet site “just tickets” and joined the Kris Flyer program. Will we get the miles from that trip?
Hi Karmu,
Thanks for your question.
Yes, you will get miles for that flight provided it is not an Economy Class flights with a G booking class. You can even redeem miles for those flights taken up to six months before the date of your enrolment. Simply log in to your KrisFlyer account and provide your full name, flight numbers and destinations.
I hope this has helped.
Kind regards,
Liezl
Is Virgin Australia part of Star Alliance?
Hi Lachlan,
Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.
Two of Star Alliance members – Air New Zealand and Singapore Airlines – are partners with Virgin Australia, which provides Virgin passengers the chance to earn points with those airlines rather than Virgin’s own Velocity program.
I hope this helps.
Cheers,
Danielle
I believe I signed up to be a member of the Kris frequent Flyer program many years ago but do not have the number anymore – cam you do a search and let me know my number – can you tell me email I need to write to obtain this information ??
Hi Mark!
You can get in touch with them airline company directly, to retrieve your information.
Hope this clarifies.
Cheers,
Jonathan