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I have booked a flight from Paris CDG to Changi Singapore. It’s an Economy seat. I wish to upgrade it to Economy Premiere seat using my KrisFlyer point. How can I go about doing it?
Thank you
Hi Selves,
Thanks for your question.
To redeem upgrades on flights, you’ll need to log into your KrisFlyer account, select the eligible commercial bookings you have already made from ‘My Bookings’ and choose to upgrade with miles.
I hope this has helped.
Cheers,
Sally
We have flown business class last year and doing the same this August from Sydney to London and Milan to Sydney. How many point do we need for a free flight or upgrade etc. Regards James
Hi James,
Thanks for your question.
I’ve emailed you a link to the Singapore Airlines KrisFlyer upgrade chart so you can calculate how many points you’ll need, as the number of points will vary depending on what type of upgrade you do (e.g. saver, standard or full).
I hope this helps.
Cheers,
Sally
I am a Kris flyer member and do not travel that frequently, I will be travelling to Singapore on a trip soon to board a Cruise for two weeks and will be flying back from Tokyo via Singapore, would I be able to pay for my partner and I to access the silver Kris Flyer lounge at the airports .
Thanks
Hi Gill,
Thanks for your question.
Unfortunately, you can’t purchase passes to enter the KrisSilver lounge.
You can enjoy access to the Singapore lounges if you are a Suites, First or Business Class passenger, or PPS Club members departing on Singapore Airlines operated flights. For travellers on codeshare flights, lounge entitlements depend on the rules of the airline operating your flight. Meanwhile, you can access the worldwide SilverKris lounges if you’re a Suites, First or Business Class passenger, or PPS Club and KrisFlyer Elite Gold member departing on Singapore Airlines operated flights.
I hope this has helped.
Cheers,
Sally
How do i join the frequent flyer program
Hi Carol,
Thanks for your question.
You can join the KrisFlyer frequent flyer program online. I’ve sent you the link to the online application for your convenience.
Cheers,
Sally
Hi there,
I have forgotten my SQ Krisflyer number and I can’t seem to find my card for that.
Can you please advise me on how I can get my Krisflyer number?
Thank you.
Regards,
APL
Hi Audrey,
Thanks for your question.
If you can’t find your membership card, you can check your email inbox for any confirmation emails or newsletters from KrisFlyer that might include your number.
Otherwise, you’ll need to contact the KrisFlyer customer service team on 02 8228 1188 to confirm these details.
I hope this has helped.
Cheers,
Sally