If you're not happy with the price you're paying for pet insurance, you can try 2 things. Firstly, shop around for a better policy. We have some exclusive offers only available on Finder to help you save money on your new policy. You can also speak to your current insurer about wanting to cancel. If your policy is up for renewal and you've noticed around a 20% premium increase, simply write them an email letting them know that it's expensive at this point in time with high cost of living, and that you'd like to cancel. My colleague recently did this and scored 3 months of pet insurance free! Don't hesitate to be transparent with your provider.
Francesca Guerrera
Finder's pet insurance publisher
I recently changed providers a month ago as I was trying to get the best deal on pet insurance. I’ve had insurance now for the past 6 years. I wanted to get the cruciate ligament time period waived so I took my dog to the vet, to which she did a quick work up on her anyway. All looked to be ok. 2 weeks later we have now noticed a lump on her chest on her right hand side. I’m curious to know as I’ve read that if it is deemed to have been there prior to the policy starting that the new insurer may not cover it, but as mentioned I’ve been insured for 6 years so if it’s deemed the new insurer won’t cover it, surely my old insurer would have to?
Hi Ren,
Thanks for your message. For illnesses, you’ll generally have to serve a waiting period of between 14 to 30 days before you can claim – and 6 months for long-term conditions. It’s best to speak directly to your insurer for help with your specific situation and to find out what you can claim for.
Best,
James