The Swoop was highly commended for Best Ultrafast Speeds NBN Provider in the 2026 Finder Awards.
Full list of 2026 winnersSwoop Broadband may not be familiar to some, as it originally started as a fixed wireless provider operating independently of the NBN.
However, it's now branched out to offering NBN plans too.
All plans come with no lock-in contract, unlimited data and offer speeds suited to different household sizes, with fast performance even during peak hours.
Prices start at $69 to $109 a month, depending on the speed you choose. These are roughly in line with the average prices for similar plans on Finder. However, you'll get more bang for your buck if you sign up when it's running promotions such as 6-month sign-up discounts.
You have the option to bring your own modem or buy one from Swoop from $130. This is lower than the average price for a modem in our database.
Overall, Swoop's a good choice if you're after a no-frills NBN plan or a fixed-wireless alternative to the NBN.
Keep in mind, NBN 500, NBN 750 and NBN 1000 plans are only available if you have a Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) connection.
We currently don't have that product, but here are others to consider:
How we picked theseWe designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
Check Swoop's website to see if its fixed wireless service is available at your address.
We currently don't have that product, but here are others to consider:
How we picked these
"I switched to Swoop after my introductory offer from Kogan expired. At the time, Swoop was offering a $20 monthly discount for the first 6 months on its no lock-in contract NBN 100 plan. This saved me $120 overall. The internet is fast and reliable and there is an online portal to update payment details and manage your service, which Kogan did not have."
As we've mentioned, Swoop keeps things simple with its no lock-in contract internet plans. Here's what you can expect:
If you already have a compatible modem (Swoop can help you verify), you can use it and just pay the first month's plan fee. Otherwise, you have the option to buy a modem from Swoop starting at $130. If that price seems high, you can purchase one elsewhere - just be sure to double-check compatibility before buying.
As a Swoop customer, you can take advantage of Swoop Perks by referring friends or family. When you share a unique promo code, both you and the person you refer get $15 off your monthly bills for the first 6 months. There's also no limit to how many people you can refer.
For its fixed wireless connection, Swoop offers a 30-day money-back guarantee. If you're not satisfied with Swoop's fixed wireless service within the first 30 days of activation, you can contact its customer support for a refund.
You may also come across Opticomm plans on Swoop's website. Opticomm is a private fibre network (similar to the NBN) that's typically available in newer housing estates or apartment developments.
However, since you need to enquire directly with Swoop to sign up for these plans, we've excluded them from our review.
Swoop isn't listed in either the Australian Communications and Media Authority or Telecommunications Industry Ombudsman complaint reports, so there's no official data on how it fares for customer service.
However, its customer support team is based in Australia, which is definitely a plus.
You can get in touch with Swoop in the following ways:
It also offers an online portal where you can manage your plan.
Still deciding on Swoop?
Take our quick quiz to find a plan that fits your needs.
Skip the upfront costs with an internet plan that includes zero setup fees. Bring your own modem or snag one for $0 with some providers by staying connected for a set time.
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