Prices for Telstra's unlimited data NBN plans start at $80 per month for NBN 25.
Its NBN 50 plan costs $95 a month. This is the most popular speed tier for 62% of Australians according to Finder users and the ACCC.
You can also sign up to Telstra's NBN 100, NBN 250 and NBN 1000 plans, with prices at $110–$140 per month.
Overall, Telstra's plans are priced at a premium and you could find a cheaper alternative from another NBN provider across all speed categories. Having said that, you likely won't get the same bells and whistles from smaller providers.
Telstra offers NBN plans across 5 different speed categories. You'll get the maximum speeds available across the majority of the speed tiers during the busiest hours of the day (7pm–11pm). This is also known as typical evening speeds.
NBN 25 (Basic II): This is best suited to 1- to 2-person households where a limited number of devices are connected to the internet, and online activities are restricted to basic browsing and 1–2 HD streams. Telstra's NBN 25 plan is its Upfront Basic internet plan which costs $80 per month with a typical evening speed of 25Mbps.
NBN 50 (Standard): This is a popular speed category for medium-sized Aussie households (2–3 people) or heavy internet users. You can stream multiple HD videos, play online games and take video calls. Telstra's NBN 50 plan is its Upfront Essential internet plan which costs $85 per month with a typical evening speed of 50Mbps.
NBN 100 (Fast): This is the fastest speed tier available to most households (unless you have an HFC or FTTP NBN connection). This is best for households of 4 or more people or heavy internet users who want to stream 4K videos and download large files. Telstra's NBN 100 plan is its Upfront Premium internet plan which costs $110 per month with a typical download speed of 100Mbps. The typical upload speed on this plan is 17Mbps.
NBN 250 (Superfast): Select households with an FTTP or HFC connection should be able to access an NBN 250 plan from Telstra. This is a good option for households of 4–5 or more people in need of fast speeds as there's more bandwidth. Telstra's Upfront Ultimate internet plan sits on this speed tier with a typical evening speed of 250Mbps for $140 per month.
NBN 1000 (Ultrafast): This gives you the option to get speeds of up to 1Gbps, although it's a bit of an overkill for most households and likely better suited to a small business. Similar to NSN 250, only households with an FTTP or HFC connection can access this speed tier. Telstra's Ultrafast internet plan is one of the fastest in the country, with a typical evening speed of 700Mbps for $180 per month.
Telstra's status as a telco giant means you get a bit more bang for your buck when you sign up to one of its NBN plans. These include:
During an NBN outage, Telstra's modem will switch on 4G mobile data so you can still get online. Speeds are capped at 25Mbps for downloads and 5Mpbs for uploads.
If you're unhappy with Telstra's service within the first 30 days, you can cancel your NBN plan and get a full refund on any fees paid during sign-up.
Earn Telstra Plus rewards points each time you pay your bill and use those points towards digital gift cards, new tech and more.
This makes it easy for you to shop for rewards, get help via messaging and manage your plan – all in one place.
All Telstra NBN plans come with unlimited standard calls to Australian mobiles and landlines.
This is included in your plan at no extra cost and allows you to prioritise your online activities and avoid frustrating disruptions.
Unlike some other providers, Telstra doesn't offer any bundling discounts for internet and mobile just yet. However, you do get a free home phone bundle thrown in with all its NBN plans. This includes unlimited standard national calls to mobiles and landlines.
Telstra gives you the option to sign up to streaming services with your NBN plan in ways that can save you some money:
That's nearly $470 worth of free entertainment extras with any Telstra NBN plan for new customers.
Telstra doesn't have a BYO modem option but you do get one with your NBN plan when you sign up.
If you stay connected for 24 months, you get to keep the modem for free. However, if you decide to cancel earlier, you'll need to return the modem in good working condition or pay a $200 non-return fee.
Telstra's premium pricing won't suit all households and budgets so you'll need to ask yourself 2 questions: Are you happy to pay more for your NBN plan when there's a cheaper provider offering similar speeds? If so, are Telstra's rewards and features worth paying more for based on your interests? You can read our Telstra review for a full breakdown on whether or not it's the right provider for your household.
Mariam Gabaji
Utilities editor
As long as your property's connected to the NBN, you should be able to access Telstra's plans. To see which speeds you can access, simply enter your address on Telstra's website.
If your house doesn't have access to an FTTP or HFC NBN connection then you won't be able to sign up to Telstra's NBN 250 or NBN 1000 plans.
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Told that there is a fault please fix , there was upgrading done in cowra has not worked since then modem will not connect to tv keeps droppings out
Hi Suzanne,
You’d need to contact Telstra direct to see what’s happening with the fault. They have a guide to faults here: https://www.telstra.com.au/support/home-internet/report-a-fault
Hope this helps.