Petplan Pet Insurance Review

Petplan pet insurance is ideal if you want a shorter waiting period for illnesses or need horse insurance.

3.5 ★★★★★ (12 reviews) Write a review

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Pros

  • It comes with a 21-day waiting period for illnesses which is shorter than most (30 days).
  • Claim up to $20,000 annually for your dog or cat – that's higher than the average on Finder ($15,000).
  • It's one of the few insurers that also covers horses and ponies.

Cons

  • The Essential plan doesn't cover your pet for life.
  • Its multi-pet discount is only good if you have more than one pet.

🏥 What does Petplan pet insurance cover?

Petplan offers four levels of cover to suit a range of budgets: Essential, Classic 1, Classic 2 and Ultimate. Here's an overview of what they cover:

Ambulance vehicle with pet paw on the front

Accidental injuries

All Petplan pet insurance policies cover injuries. They can pay for vet bills such as:

  • Motor vehicle incidents
  • Burns or electrocutions
  • Bone fractures
  • Snake bite toxicity
Vet building with pet paw on the front

Illnesses

All Petplan policies can cover illnesses including:
  • Cancer treatment
  • Skin conditions
  • Ear and eye conditions
  • Ingestion of a forgein object
  • Gastrointestinal problems
  • Hereditary ailments (not pre-existing conditions)

Petplan pet insurance FAQs

👥 Petplan pet insurance reviews

​​We looked at Petplan customer reviews on Finder. Here's a summary of how it performed.

  • Customers are relatively happy with their Petplan pet insurance policies. Most customers gave 4 star reviews.
  • It has a 3.5 rating from 12 reviews which is lower than several other insurers on Finder.

If you're a previous or existing customer of Petplan pet insurance, we'd love to hear from you! Leave a quick review here.

Compare alternative pet insurance policies

Name Product Accidental Injury Illness Maximum Yearly Benefit Paralysis Tick Benefit Maximum yearly benefit Reimbursement rate Reimbursement Rate
Medibank Ultimate Pet Care
$15,000
$1,200
$15,000
80%
80%
Want a $100 PETstock e-voucher? Plus, health members save 10% every year. Sign up using promo code PET100. Ends 19 Oct 2021. T&Cs apply. Visit our website to find out more.
Budget Direct Pet Insurance
$12,000
$1,500
$12,000
80%
80%
Get 15% off on your first year’s premium when you buy online.
PD Deluxe Plan
$15,000
$2,300
$15,000
100%
100%
⭐Finder Exclusive: Apply online and get your first 2 months free. Offer ends 30 November 2021. T&Cs apply.
Knose Pet Insurance
$25,000
$25,000
$25,000
70%, 80% or 90%
70%, 80% or 90%
⭐Finder Exclusive: Get 10% off your first year's premium. Lower prices for lower risk pets. T&C's apply.
PIA Major Medical Cover
$15,145
$1,200
$15,145
80%
80%
Covers specified accidents and illnesses, with Routine Care Cover included. Get 2 months free when you sign up.
Vets Choice Elite Cover
$15,000
$2,500
$15,000
80% or 100%
80% or 100%
Get a 5% discount when you insure more than one pet.
Petsy Dog Accidental Injury and Illness Cover (Vet Select)
$25,000
$1,500
$25,000
100%
100%
Enjoy 2 months free and personalised pet tag with promo code: PETSYPET. Petsy members enjoy free personalised gifts, exclusive pet discounts and perks for humans.
Kogan Pet Luxury Cover
$15,000
$2,000
$15,000
80% or 65%
80% or 65%
Sign up and get $75 Kogan.com Credit. T&Cs apply.
Coles Premium Cover
$15,000
$2,500
$15,000
80% or 100%
80% or 100%
Earn 10x Flybuys points per $1 spent on pet food at Coles Supermarkets. T&Cs apply.
PetSecure Accident and Illness Cover
$12,000
$500
$12,000
75% or 85%
75% or 85%
Your pet is covered for life.
RSPCA Ultimate Plus Accident and Illness Cover
$20,000
Up to $20,000 annual limit
$20,000
80%
80%
Comprehensive cover for your pet, including the option of routine care. Get 1 month free for the first year of new policies. T&C's apply.
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2 Responses

    Default Gravatar
    IainFebruary 7, 2017

    How long it should take to respond to a fully completed Claim Form?
    Is there someone we can talk with regarding our claim that was made about one month ago?
    Please call me

      Avatarfinder Customer Care
      RichardFebruary 8, 2017Staff

      Hi Iain,

      Thanks for getting in touch. You will need to contact Petplan directly about any claims matters, which you can do by calling 1300 738 225 or emailing claims@petplan.com.au.

      All the best,
      Richard

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