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Petplan Pet Insurance Review

Petplan pet insurance is ideal if you want a shorter waiting period for illnesses or need horse insurance.

3.5 ★★★★★ (12 reviews) Write a review

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Pros

  • It comes with a 21-day waiting period for illnesses which is shorter than most (30 days).
  • Claim up to $20,000 annually for your dog or cat – that's higher than the average on Finder ($15,000).
  • It's one of the few insurers that also covers horses and ponies.

Cons

  • The Essential plan doesn't cover your pet for life.
  • Its multi-pet discount is only good if you have more than one pet.

🏥 What does Petplan pet insurance cover?

Petplan offers four levels of cover to suit a range of budgets: Essential, Classic 1, Classic 2 and Ultimate. Here's an overview of what they cover:

Ambulance vehicle with pet paw on the front

Accidental injuries

All Petplan pet insurance policies cover injuries. They can pay for vet bills such as:

  • Motor vehicle incidents
  • Burns or electrocutions
  • Bone fractures
  • Snake bite toxicity
Vet building with pet paw on the front

Illnesses

All Petplan policies can cover illnesses including:
  • Cancer treatment
  • Skin conditions
  • Ear and eye conditions
  • Ingestion of a forgein object
  • Gastrointestinal problems
  • Hereditary ailments (not pre-existing conditions)

Petplan pet insurance FAQs

👥 Petplan pet insurance reviews

​​We looked at Petplan customer reviews on Finder. Here's a summary of how it performed.

  • Customers are relatively happy with their Petplan pet insurance policies. Most customers gave 4 star reviews.

If you're a previous or existing customer of Petplan pet insurance, we'd love to hear from you! Leave a quick review here.

Compare alternative pet insurance policies

Name Product Accidental Injury Illness Paralysis Tick Benefit Maximum yearly benefit Reimbursement rate Reimbursement Rate
Medibank Ultimate Pet Care
$1,200
$15,000
80%
80%
⭐Finder Exclusive: Enjoy 18% off your first year. Sign up using promo code FINDER18 by 30 June 2022. T&Cs apply.
Budget Direct Pet Insurance
$1,500
$12,000
80%
80%
Apply online and get 15% off your first year’s premium. T&Cs apply.
PIA Major Medical Cover
$1,200
$15,145
80%
80%
Covers specified accidents and illnesses, with Routine Care Cover included. Get 2 months free when you sign up.
PD Deluxe Plan
$15,000
$15,000
100%
100%
Apply online and get your first 1 month free. T&Cs apply.
Vets Choice Elite Cover
$2,500
$15,000
80% or 100%
80% or 100%
Get a 5% discount when you insure more than one pet.
Woolworths Comprehensive Cover
$2,000
$24,000
80%
80%
Woolies top policy comes with a $24,000 annual limit — higher than the majority of providers — plus cover for accidents, illnesses and routine care. Pay the gap and claim on the spot with GapOnly. Pricebeat is available for similar policies. T&C's apply.
Kogan Pet Luxury Cover
$2,000
$15,000
80% up to age 8 & 65% over age 8
80% up to age 8 & 65% over age 8
Sign up and get your first month FREE plus $10 ongoing monthly credit. T&Cs apply.
Australian Seniors Top Accident & Illness Cover
$1,200
$12,000
80%
80%
Extra benefits such as overseas cover for your pet, plus an optional routine care add-on.
Guardian Platinum Accident & Illness Cover
$1,200
$12,000
80%
80%
Lifetime cover for cats and dogs, up to 80% covered.
RSPCA Ultimate Plus Accident and Illness Cover
$20,000
$20,000
80%
80%
Comprehensive cover for your pet, including the option of routine care. Get 1 month free for the first year of new policies. T&C's apply.
Real Premium Accident & Illness Cover
$1,200
$12,000
80%
80%
Claim up to a maximum of $12k per year, with no excess to pay.
Coles Premium Cover
$2,500
$15,000
80% or 100%
80% or 100%
Sign up before 30 June 2022 to get 10% off your first year. Plus, earn 10x Flybuys points per $1 spent on pet food at Coles Supermarkets. T&Cs apply.
Petsy Custom Cover
$10,000 or $25,000
$0
80% or 90%
80% or 90%
Enjoy 5% off your first year of pet insurance.
PetsOnMe Deluxe Plan
$15,000
$15,000
100%
100%
Get 2 months free if your pet is between 6-52 weeks old, or 1 month free if your pet is over 1 year old. T&Cs apply.
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2 Responses

  1. Default Gravatar
    IainFebruary 7, 2017

    How long it should take to respond to a fully completed Claim Form?
    Is there someone we can talk with regarding our claim that was made about one month ago?
    Please call me

    • Avatarfinder Customer Care
      RichardFebruary 8, 2017Staff

      Hi Iain,

      Thanks for getting in touch. You will need to contact Petplan directly about any claims matters, which you can do by calling 1300 738 225 or emailing claims@petplan.com.au.

      All the best,
      Richard

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