Simply Energy review

Our verdict: Simply Energy provides extra member benefits for some organisations when you buy partnered plans.

3.7 ★★★★★ (17 reviews) Write a review
How much does Simply Energy cost? Compare rates
Simply Energy plans available per state Plans offered

We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!

Simply Energy started out in Victoria and South Australia in 2005, but has expanded to QLD, NSW and WA (gas only). Partnered plans vary by state, but include the NRMA in NSW and the RAA in SA.

To help you make an informed choice on Simply Energy, we've put together all the environmental and plan details you need below.

Get a cost estimate for Simply Energy and apply securely online

Name Product Electricity availability Gas availability Features Customer service rating More details Details
Simply Energy
Simply Energy
NSW, VIC, QLD, SA
NSW, VIC, SA, WA
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
More infoView details
loading

Compare up to 4 providers

Where is Simply Energy Available?

Simply offers electricity plans to residents of SA, NSW, VIC and QLD as well as gas plans for SA, VIC, WA and some of NSW.

State⚡ Electricity♨️ Gas
NSW
VIC
QLD
TAS
ACT
SA
NT
WA

A quick review of Simply Energy

Pros

  • Carbon neutral plans for no extra fee
  • Well-supported and user-friendly mobile app
  • Live chat support available online

Cons

  • No GreenPower options
  • Mediocre solar feed-in tariffs on most plans

Piggy bank with energy-themed coins

How much can you save on your energy bill?

Compare prices from 15 providers


What plans are offered by Simply Energy?

Electric

Electricity

This plan provides electricity to residents at a certain usage rate. It is available with three tariff structures: single rate, single rate plus controlled load, and time of use. Simply Plus offers competitive feed-in tariffs for solar owners, which vary depending on where you live. Most plans are cheaper than the reference price for the state.

These are a variation on the Simply Plus plan above, where the partner depends on what state you're in (e.g. NRMA for NSW). The partner plans have mostly the same features as the basic Plus plans, but usually offer a sign-up benefit related to the partner and may have a slight variation in expected average monthly price.

This is the plan you're on by default if you aren't on any other plan. You'll be charged the usage rates dictated by the reference price for whatever state you're in. There are no special features or discounts associated with this plan.

Gas

Gas

This plan offers natural gas to residents at a variable usage rate. You are charged a certain amount per megajoule (MJ) for the first 20 or so MJs per day, then less for the following MJs. It also includes a "pay on time" discount.

This is the same as the electricity plans, but for gas. There are sign-up benefits for the specified partner plus a potential slight variation in expected monthly price.

This is the plan you're on when you're not on another plan. It provides a variable rate for gas with no special discounts or features.

Solar panel

Does Simply Energy offer solar?

Yes, Simply Energy will install a solar panel system on your house. It can also set up a Virtual Power Plant, where it accesses your solar battery when there's a blackout or high demand to make sure your solar power is put to maximum use.

It also offers feed-in tariffs for excess solar energy that are fairly competitive for the states in which it operates.

Tag discount

Does Simply Energy offer any special incentives to sign up?

For each of its partnered gas and electricity plans, Simply Energy provides vouchers and other incentives if you're part of a club or loyalty program in that state. NRMA welcome credits or other incentives.

While not strictly a sign-up incentive, anyone on a Simply Energy plan has a chance to win one of 10 $500 EFTPOS cards every quarter.

Mobile phone

Can I manage my plan from my phone?

Yes, you can. You can manage your plan and check your energy use easily by using the MyAccount app, which will also allow you to register and manage direct debit and e-billing at the same time.

Get a cost estimate

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

Icons made by Freepik, mangsaabguru from www.flaticon.com

More guides on Finder

Lower your household bills

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use, Disclaimer & Privacy Policy and Privacy & Cookies Policy.
Go to site