Our verdict: While TPG’s a major brand, its speeds and prices are actually pretty reasonable. But if you’re looking for bonus features, you’ll need to look elsewhere.
We currently don't have that product, but here are others to consider:
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How we picked these
How the Finder Score helps you find a better broadband plans
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
We currently don't have that product, but here are others to consider:
Looking for other options? Check out these similar products.
How we picked these
How the Finder Score helps you find a better broadband plans
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
We currently don't have that product, but here are others to consider:
Looking for other options? Check out these similar products.
How we picked these
TPG internet review
TPG keeps its overall plan prices lower than some of the other big providers:
TPG's NBN 50 plan is one of the cheapest on Finder as it's one of the few major providers that has kept pricing the same, despite NBN wholesale prices going up.
The NBN modem is pretty affordable when stacked up against the average modem price on Finder.
If you're in the market for 4G or 5G home internet, TPG's home wireless plans could be a good choice, with your first month free to give it a taste.
While TPG comes with big brand energy and straightforward NBN plans, it doesn't come with any exciting features that other major providers may offer, such as entertainment bundles or a 4G back-up modem. It used to provide email addresses with its internet plans, but stopped this as of September 2023.
Things to watch out for:
To cancel your TPG NBN plan, you need to provide written notice 30 days in advance.
To cancel your TPG home wireless or 5G home broadband plan, you need to provide written notice 7 days in advance.
On its home wireless plans, TPG requires you to use its provided modem. It costs $0 if you stay connected with it for 24 months. If you leave before that time, you need to return the modem in good condition to TPG or you'll be charged $8 for every month remaining in your first 24 months.
A bit of background on TPG
TPG offers a diverse range of communication services to both residential and business users. It has NBN, Fibre Optic and Ethernet broadband access, telephony services, SIM Only Mobile plans and various business networking solutions.
Originally formed in 1986, TPG acquired iiNet in 2015 and merged with Vodafone in 2020 to become one of the leading fixed broadband providers in Australia.
TPG's nation-wide network is made up of Australia's largest internet exchange and third largest metropolitan fibre optic network.
It is Australia's second largest NBN provider according to the June 2023 ACCC Wholesale Market Indicators report.
Our expert says
"I've been with TPG for over 5+ years and moved houses twice over that time. I initially signed up because they were the cheapest plan for someone regularly working from home and for Netflix data. The reason why I've stayed with TPG is because they have been so easy to use during house moves, both times it's been working by the time I got the keys. When I've had to call with issues - they've always been easy to get hold off. The only area I'd improve is their online experience. When I need to change bank details or have missed a payment that I need to fix, it's a bit old and clunky."
As of April 2026, TPG placed 4th (out of 10 providers) when it came to download speeds during busy periods of the day. According to the ACCC Measuring Broadband Australia Report, it delivered maximum plan speeds 101.4% of the time during the busy hours of the day (7pm-11pm).
Why this matters: The ACCC report is a quarterly measure of a provider's performance based on speeds.
TPG has generally ranked around the middle in recent reports, typically delivering 96–102% of its maximum speeds. However, according to the latest ranking, TPG now sits fourth, achieving 101.4% of its advertised speeds. It last topped the report back in April 2021.
Good to know: A plan's maximum speed is the fastest a particular speed tier can go. For example, 100Mbps is the max speed for NBN 100 plans.
Customer service
TPG has a few ways to get in touch. You can get help by:
Calling technical support 24 hours a day, 7 days a week. For accounts and billing enquiries you can call between 8am-10pm AEST Monday to Sunday
Logging on to the TPG community forum and asking other users and TPG support staff
Live chatting online
Sending a message to the TPG Facebook or Twitter
The Telecommunications Industry Ombudsman covers complaints data from phone and internet customers. In the 2023 Annual Report for the financial year ending June 2023, TPG:
Had 3.35% of all complaints, which was the fourth highest of all providers.
Saw a 31% decrease in complaints compared to the previous year's report.
Bonus features
TPG does have one additional feature that may be of interest to you:
Bundling discounts
Bundling your TPG internet and TPG mobile plan could get you $5 off your SIM Only plan.
TPG's mobile discount doesn't apply to its SIM Only Small plan. You'll need to have one of its other SIM Only plans to take advantage of its bundling discount.
How does TPG compare?
As the NBN 50 is the most common plan in Australia, here's a look at how TPG stacks up against other major internet providers for this tier. Keep in mind we've used ongoing prices for each provider (no promotional discounts applied).
After you've decided on an internet plan that works best for you, it's easy to sign up to TPG.
You just need to enter your address on its website to make sure you can access the plan you've chosen, whether that's NBN or home wireless broadband.
What if I'm moving house? TPG actually has a specialist house moving team you can call up to arrange your move. TPG advises that it may take between 1-10 business days to hook up your new service.
Be aware that you may need to give your current provider advance notice so you aren't stuck paying for 2 Internet services.
It depends on the broadband plan that you get as to how much TPG costs. Its NBN plans range from $74.99 to $114.99 a month. Its home wireless plans start from $59.99 a month.
Yes, TPG uses 5G and you can get 5G home broadband plans. TPG has confirmed to Finder that TPG 5G home broadband operates on the TPG Telecom 5G Network, which supports all the TPG group for both fixed and mobile purposes.
No. TPG's 5G home broadband plans are capped at a maximum download speed of 100Mbps, with a typical evening speed of 96Mbps. The fastest NBN plan offered by TPG is its NBN 1000 plan, which has a typical evening speed of 450Mbps.
Most of TPG's internet plans come with unlimited data, so you won't have to worry about going over a limit.
Only 1 internet plan has a data limit, and that is its Home Wireless Broadband 100GB Plan. If you go over the 100GB limit, your service will stop working until the start of the next billing cycle.
It depends on which service you get and whether you want a home phone line as to whether you need to buy a new modem from TPG.
TPG does allow you to BYO modem for its NBN plans so you don't need to buy a new one. But if you want to add a home phone line to your NBN plan, you'll need to buy a new modem from TPG.
If you want to use one of its home wireless plans, then you must use the included modem for those plans.
To cancel your TPG plan, you can log in to your TPG My Account and click on the "Cancel Your Service" option under the Account Management. You need to fill in all the required information and agree to the terms when requesting for service termination.
TPG requires 30 days written notice to cancel your NBN plan or 7 days written notice to cancel a home wireless or 5G home broadband plan. You must pay for charges for the service up to the end of the notice period.
Mark Neilsen is a journalist with over 20 years of experience specialising in the evolving landscape of entertainment and communications. He has contributed to Yahoo Finance, The New Daily, and news.com.au, and was an editor at The Drum Media and The Music. He holds a Bachelor of Arts in Communication and Media Studies from Charles Sturt University. Mark was a TV Streaming and Utilities Writer at Finder from 2022 to 2024.
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Hi,
What is the difference between TPG NBN XL Unlimited and TPG NBN XXL Unlimited. The details seem to suggest speeds and everything else is the same. Also the 18 month and 1 month plan for each cost the same so what is the benefit of an 18 month plan?
Finder
JasonNovember 23, 2016Finder
Hi Eugene,
Thank you for your enquiry.
Both bundles offer the same maximum connection speed at the same NBN tier. The difference was in their included call packages. While the TPG NBN XL bundle offers 100 minutes of international calls, the TPG NBN XXL bundle includes all the features and benefits of the TPG NBN XL bundle plus additional benefits such as unlimited national calls to mobile phones, unlimited international calls to Canada, China, France, Germany, Greece, Hong Kong, Malaysia, Singapore, Taiwan, United Kingdom and the United States of America and 500 minutes of international call to India.
The 1-month plan has an additional setup fee of $99.95 while the 18-month plan waives the setup fee. You may click ‘View Details’ on your preferred plan then click the ‘Fees’ tab to get more details about the plan fees.
Please click the “Go to site” button of TPG found on this page to be redirected to their website where you can learn more.
Cheers,
Jason
BillOctober 3, 2016
Can I get a system that gives me access to subs on demand,iview abc.and / Foxtel programmes through an nbn. Connection
BrodieOctober 10, 2016
HI Bill,
Just to clarify, are you looking for hardware that offers you on-demand streaming services, or a sufficient internet connection to stream those services?
Thanks,
Brodie
CassandraSeptember 13, 2016
Hi
Can you give me a price for NBN we have 2 offices one in Darwin and one in Alice Springs, We are a business.
Regards
Cassandra
ChesterSeptember 14, 2016
Hello Cassandra
Thanks for your question.
Please be advice that you have come thru Finder.com.au we are a financial comparison and general information website. In order to check the availability of your NBN service in your area you may contact your preferred NBN service provider for business or you may use this link to compare the available NBN service providers that you may use for your business https://www.finder.com.au/nbn-tracker/sa/8DRW for Darwin and https://www.finder.com.au/nbn-tracker/sa/8ALS for Alice Springs.
I hope this helps.
Cheers!
Chester
SteveJuly 21, 2016
Hi, we will be moving to existing address Cranbourne East,but according to your NBN tracker it doesn’t exist. I was wondering what is the connection time frame?
AnndyJuly 28, 2016
Hi Steve,
Thanks for your comment.
Please note that finder.com.au is a financial comparison and information service and we don’t represent NBN.
If you can’t find your address on our tracker, I suggest that you directly call NBN to inquire about the progress of their work in your area.
Cheers,
Anndy
07July 10, 2016
When can I expect NBN?
Finder
MayJuly 10, 2016Finder
Hi there,
Thanks for your question.
I’d encourage you to enter your address into our NBN tracker and you’ll be able to find information as to the status of NBN if it’s available in your area or not.
Can't decide between TPG and iiNet? We've compared the two over a range of categories to find out which provider is better.
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Hi,
What is the difference between TPG NBN XL Unlimited and TPG NBN XXL Unlimited. The details seem to suggest speeds and everything else is the same. Also the 18 month and 1 month plan for each cost the same so what is the benefit of an 18 month plan?
Hi Eugene,
Thank you for your enquiry.
Both bundles offer the same maximum connection speed at the same NBN tier. The difference was in their included call packages. While the TPG NBN XL bundle offers 100 minutes of international calls, the TPG NBN XXL bundle includes all the features and benefits of the TPG NBN XL bundle plus additional benefits such as unlimited national calls to mobile phones, unlimited international calls to Canada, China, France, Germany, Greece, Hong Kong, Malaysia, Singapore, Taiwan, United Kingdom and the United States of America and 500 minutes of international call to India.
The 1-month plan has an additional setup fee of $99.95 while the 18-month plan waives the setup fee. You may click ‘View Details’ on your preferred plan then click the ‘Fees’ tab to get more details about the plan fees.
Please click the “Go to site” button of TPG found on this page to be redirected to their website where you can learn more.
Cheers,
Jason
Can I get a system that gives me access to subs on demand,iview abc.and / Foxtel programmes through an nbn. Connection
HI Bill,
Just to clarify, are you looking for hardware that offers you on-demand streaming services, or a sufficient internet connection to stream those services?
Thanks,
Brodie
Hi
Can you give me a price for NBN we have 2 offices one in Darwin and one in Alice Springs, We are a business.
Regards
Cassandra
Hello Cassandra
Thanks for your question.
Please be advice that you have come thru Finder.com.au we are a financial comparison and general information website. In order to check the availability of your NBN service in your area you may contact your preferred NBN service provider for business or you may use this link to compare the available NBN service providers that you may use for your business https://www.finder.com.au/nbn-tracker/sa/8DRW for Darwin and https://www.finder.com.au/nbn-tracker/sa/8ALS for Alice Springs.
I hope this helps.
Cheers!
Chester
Hi, we will be moving to existing address Cranbourne East,but according to your NBN tracker it doesn’t exist. I was wondering what is the connection time frame?
Hi Steve,
Thanks for your comment.
Please note that finder.com.au is a financial comparison and information service and we don’t represent NBN.
If you can’t find your address on our tracker, I suggest that you directly call NBN to inquire about the progress of their work in your area.
Cheers,
Anndy
When can I expect NBN?
Hi there,
Thanks for your question.
I’d encourage you to enter your address into our NBN tracker and you’ll be able to find information as to the status of NBN if it’s available in your area or not.
Cheers,
May