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Reachnet review: Sky Muster plans

Reachnet specialises in bringing satellite and Sky Muster Plus services to regional Australia.

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Reachnet

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Reachnet has developed a strong focus on providing satellite Internet to Australians who live in rural and regional areas.

In addition to a wide array of affordable standard satellite services, it also sells Sky Muster Plus plans which allow unmetered use of many basic services.

Top features:
  • Large selection of satellite plans available
  • Fairly balanced peak/off-peak data limits on plans
  • Choice of Sky Muster Plus plans
Reachnet is not currently available via Finder. You can visit their website at www.reachnet.com.au for more information or compare alternative options available below.

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Compare Reachnet's satellite plans here

Whether you need a lot of data or just a little, you can pick up a regular satellite plan from Reachnet on a 12- or 24-month contract. If you're looking to grab a Sky Muster Plus plan, you can get one on a month-to-month or 12-month contract.

Reachnet review

We've broken down Reachnet's key features below:

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Price

$35 and up monthly

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Technology type available

Satellite NBN

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NBN speeds available

Basic I, Basic II

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Support

Phone: 8am-8pm, Monday to Friday; 9am-5pm Saturday

Reachnet is a rural-focused provider that is unusual in that it only provides satellite services. It has both regular satellite plans and Sky Muster Plus offerings which let users do many common online activities without chewing into their data.

While there aren't very many satellite providers out there, Reachnet has average prices compared to a provider like Skymesh, where lower data allowances are cheaper by about $5 or $10 but higher data allowances will cost you $5 or $10 more per month.

It has a wide selection depending on how data-hungry you are, and has a fairly balanced split between peak and off-peak allowances. Satellite services are particularly hard to compare because your connection speed isn't very dependent on your provider, unlike fixed line connections.

When signing up for a satellite plan, remember that while Sky Muster Plus can be tempting, it likely isn't worth the expense unless around 70% of your data usage is for non-streaming or VPN activities. Otherwise, you're better off with a regular satellite plan.

Signing up to Reachnet also gives you:

  • Modem choice. Reachnet has an unusually large selection of modems, but also allows you to bring your own. It has three different types of basic modem, plus premium router packs if you need to connect extra devices across your property.


Should you go with Reachnet?

The good stuff

  • Balanced data. Reachnet has a good balance between peak and off-peak data allowances, allowing for flexibility of use.
  • Cheap plans. Reachnet has a few super-cheap satellite plans if you just need Internet access but not heaps of data.

The not-so-good stuff

  • Mandatory contracts. Reachnet's regular satellite plans require you to sign up for a 12- or 24-month contract.

The bottom line: Reachnet focuses upon regional services and has competitive plans in the limited satellite market.

Frequently asked questions about Reachnet

Do I need a new modem to sign up to Reachnet?

If you haven't been connected to the NBN before, you'll probably need a new modem. With Reachnet, you can bring your own or pick from its many different options upon checkout.

Can I cancel my Reachnet plan?

So long as you aren't on an active contract, you can cancel your plan at any time with no cost. There is a $165 early termination fee for 12-month contracts and a $275 early termination fee for 24-month contracts.

Do Reachnet's Internet plans include calls?

No, they do not. To find out more on how to get a phone connection while on satellite NBN, check out the FAQ section in our guide to NBN satellite Internet.

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