Reachnet review: Sky Muster plans

Reachnet specialises in bringing satellite and Sky Muster Plus services to regional Australia.

Updated May 19, 2020. What changed?

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Top features:

Large selection of satellite plans available
Fairly balanced peak/off-peak data limits on plans
Choice of Sky Muster Plus plans

Reachnet has developed a strong focus on providing satellite Internet to Australians who live in rural and regional areas.

In addition to a wide array of affordable standard satellite services, it also sells Sky Muster Plus plans which allow unmetered use of many basic services.

Top features:

Large selection of satellite plans available
Fairly balanced peak/off-peak data limits on plans
Choice of Sky Muster Plus plans

Reachnet is not currently available via Finder. You can visit their website at www.reachnet.com.au for more information or compare alternative options available below.

Compare more Internet plans below

Compare Reachnet's satellite plans here

Whether you need a lot of data or just a little, you can pick up a regular satellite plan from Reachnet on a 12- or 24-month contract. If you're looking to grab a Sky Muster Plus plan, you can get one on a month-to-month or 12-month contract.

You can sign up to a Reachnet Sky Muster plan if you're in one of the designated satellite service areas. Data limits on these plans are split between peak and off-peak periods, with peak times going from 7am-1am, and off-peak periods running from 1am-7am.
- Reach 20. 20GB peak/30GB off-peak data for $35 per month.
- Reach 40. 40GB peak/60GB off-peak data for $50 per month.
- Reach 70. 70GB peak/100GB off-peak data for $70 per month.
- Reach 100. 100GB peak/150GB off-peak data for $100 per month.
- Reach 150. 150GB peak/150GB off-peak data for $115 per month.
By default, these plans come at Basic I NBN12 speeds, but you can upgrade to NBN25 Basic II speeds for an extra $5 monthly. Contracts run for 12 or 24 months depending on what you want, and you can either bring your own modem or buy one of Reachnet's many different modems and modem packs available.
Reachnet's Sky Muster Plus plans differ from their regular Sky Muster offerings as they let you perform a number of different online activities without cutting into your data allowance. Reachnet has a few to choose from, month to month or on a contract.
- Sky Muster Plus 50. 50GB peak/50GB off-peak data for $70 monthly.
- Sky Muster Plus 100. 100GB peak/100GB off-peak data for $135 monthly.
- Sky Muster Plus 150. 150GB peak/150GB off-peak data for $190 monthly.
For people who aren't planning to go overboard on video streaming, Sky Muster Plus can be a good way to keep your costs down. Many common activities on the web are unmetered on a Sky Muster Plus plan, meaning you can browse, check your emails, hold video calls and so forth without consuming data.
Sky Muster Plus plans are automatically set at NBN25 speeds. You can buy them month to month or on a 12-month contract. Signing up for 12 months will give you a $5 monthly discount on your plan fees.

Reachnet review

We've broken down Reachnet's key features below:

Money icon

Price

$35 and up monthly

Internet icon

Technology type available

Satellite NBN

NBN speeds available

Basic I, Basic II

Support

Phone: 8am-8pm, Monday to Friday; 9am-5pm Saturday

Reachnet is a rural-focused provider that is unusual in that it only provides satellite services. It has both regular satellite plans and Sky Muster Plus offerings which let users do many common online activities without chewing into their data.

While there aren't very many satellite providers out there, Reachnet has average prices compared to a provider like Skymesh, where lower data allowances are cheaper by about $5 or $10 but higher data allowances will cost you $5 or $10 more per month.

It has a wide selection depending on how data-hungry you are, and has a fairly balanced split between peak and off-peak allowances. Satellite services are particularly hard to compare because your connection speed isn't very dependent on your provider, unlike fixed line connections.

When signing up for a satellite plan, remember that while Sky Muster Plus can be tempting, it likely isn't worth the expense unless around 70% of your data usage is for non-streaming or VPN activities. Otherwise, you're better off with a regular satellite plan.

Signing up to Reachnet also gives you:

Modem choice. Reachnet has an unusually large selection of modems, but also allows you to bring your own. It has three different types of basic modem, plus premium router packs if you need to connect extra devices across your property.

Should you go with Reachnet?

The good stuff

Balanced data. Reachnet has a good balance between peak and off-peak data allowances, allowing for flexibility of use.
Cheap plans. Reachnet has a few super-cheap satellite plans if you just need Internet access but not heaps of data.

The not-so-good stuff

Mandatory contracts. Reachnet's regular satellite plans require you to sign up for a 12- or 24-month contract.

The bottom line: Reachnet focuses upon regional services and has competitive plans in the limited satellite market.

Frequently asked questions about Reachnet

Do I need a new modem to sign up to Reachnet?

If you haven't been connected to the NBN before, you'll probably need a new modem. With Reachnet, you can bring your own or pick from its many different options upon checkout.

Can I cancel my Reachnet plan?

So long as you aren't on an active contract, you can cancel your plan at any time with no cost. There is a $165 early termination fee for 12-month contracts and a $275 early termination fee for 24-month contracts.

Do Reachnet's Internet plans include calls?

No, they do not. To find out more on how to get a phone connection while on satellite NBN, check out the FAQ section in our guide to NBN satellite Internet.

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Thank you for your feedback!

Sam Baran

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.

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Reachnet review: Sky Muster plans

Reachnet specialises in bringing satellite and Sky Muster Plus services to regional Australia.

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