We currently don't have that product, but here are others to consider:
How we picked theseWe designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
Optus' range of internet plans sit towards the more expensive side of things when it comes to price:
The higher pricing for NBN plans could be worth it given Optus ranks consistently towards the top of the ACCC's Broadband Performance Report by providing customers with reliable speeds.
Optus also offers a range of bonus entertainment features such as Optus SubHub and free subscription to Netflix depending on the plan you choose.
Optus is one of the largest telecommunications companies in Australia, providing mobile, telephone, internet, entertainment and business network services.
"I'm currently on the Optus Plus Everyday nbn plan, which is the ideal package for my household. I never have to worry about running out of data and receiving a massive bill. Plus the discounts you can receive on streaming services are a massive perk. Also, in my opinion, the price is totally reasonable for an unlimited service. Super happy with the service, wouldn't consider switching anytime soon. "
Based on Optus NBN scores in Finder's 2024 & 2025 Customer Satisfaction Awards.
In June 2025, Optus came 3rd (out of 11 providers) in the ACCC Broadband Performance Report. Optus delivered maximum speeds 103% of the time during the busy hours of the day (7pm to 11pm).
As Optus achieves speeds exceeding 100%, this means it consistently delivers the advertised speeds on its plans even during peak hours of the day.
Since the report's inception in 2021, Optus has consistently ranked in the top 4 providers.
It's easy to get in touch with the Optus support team. You can contact them by:
The Telecommunications Industry Ombudsman covers complaints data from phone and internet customers. In the 2023 Annual Report for the financial year ending June 2023, Optus:
Besides reliable internet speeds, Optus also offers a range of perks alongside its home internet plans.
SubHub is a service that allows you to bundle selected streaming subscriptions and save up to 10% on your total cost if you're an Optus customer.
Add 2 subscriptions to unlock a 5% discount on both or add 3 or more to unlock 10% off across all.
All Optus NBN plans come with the option to purchase an Optus Ultra Wi-Fi Modem.
If there's a problem with the NBN and your connection drops out, the modem will switch to Optus' 4G network.
This is meant to be a backup solution and speeds are capped to 25Mbps for downloads and 2Mbps for uploads. At these speeds, you can still have 1-2 people streaming in standard definition and browsing the internet and social media.
You can easily sign up to Optus once you've decided on an internet plan that works best for you. Simply enter your address once you're on its website to make sure you can access the plan you've chosen.
This applies for both NBN and home wireless plans, as you'll need to be within Optus' coverage area for its home internet plans.
What if I'm moving house?
If you're already an Optus NBN or 4G or 5G home internet customer, you can book a relocation. Optus will ensure that your old service will end on the agreed-upon date and get your new service up and running. It aims to process new connections within 2 business days. There shouldn't be any fees associated with moving your internet service. The only fee that might apply is a new development charge of $300 for NBN if your property is classified as a new development and has never had a service connected.
If you're using mobile broadband, you won't need to make any physical changes to your service, but you will need to let Optus know your new address for emergency service purposes. There are no installation fees for mobile broadband.
Let your old provider know as soon as possible that you're leaving so you meet any notice periods. The last thing you want is to be stung by cancellation fees or end up paying for 2 services at the same time.
You can see our guide for how to switch broadband providers for more information.
Skip the upfront costs with an internet plan that includes zero setup fees. Bring your own modem or snag one for $0 with some providers by staying connected for a set time.
4G home internet is a great alternative if the NBN isn’t available or isn’t working for you and you don't need fast speeds.
Get lightning-fast speeds on a 5G home internet plan.
Home wireless broadband can be a good alternative to the NBN for some households, offering fast setup, similar speeds and unlimited data.
See the 10 best and most popular picks among Finder users this month!
You don't have to cheap out to save money on your broadband.
Looking for a contract-free NBN plan that lets you switch anytime? We’ve curated all available options - just choose the speed and price that work for you.
Discounted prices for unlimited internet plans start at around $39 a month with no lock-in contracts.
Dodo offers its customers affordable access to the Internet on a wide range of connection types, including the NBN and mobile internet.
Check out our top 7 picks across NBN and home wireless broadband.
The T&Cs link says this offer has expired, however its still showing on this page as valid?
https://www.finder.com.au/finder-rewards/finder-optus-switching-promotion-terms-and-conditions-nov-2025
Im confused
Hi VL,
Sorry for that confusion. That offer with Optus has expired. A new promotion with similar gift card rewards is now live, you can learn more about these current rewards here. Hope this helps!
I read that there is a limit on how many users (first in first served) that will receive the gift card.
As this promotion has been running for a while, how can I check if I fall into the first x users and that I will receive?
I dont want to switch if I didn’t make the cut.
Hi VL,
Once the allocation of gift cards has been exhausted, the offer will be ended and you will no longer see the option available. With our Optus offer, it was very popular, and it was then refreshed with a new allocation of gift cards in January.
So, as long as you see the offer live and you meet the eligibility requirements, you’ll qualify for the gift card. Once you process your transaction, you’ll receive an email from Finder explaining next steps.
Hope this helps!
I am an existing Optus 50Mbps FTTN NBN customer.
If I change to a 500 Mbps FTTP NBN customer am I eligible for the $350 Visa card?
Thanks
Hi Denis,
Unfortunately as you’re already an existing NBN Optus customer, you’ll not eligible for this reward. But you may be eligible for one of our other awards on offer, which you can view here.
Hi there,
am i able to get the $350 nbn deal if im already a customer for mobile plans?
Hi Paul,
Yes, as long as you’re not an NBN customer you’re eligible for the reward.
Hi there,
I have recently activated my Optus nbn but I have no idea how to get the $350 visa rewards from finder. Can you help help me?
Thanks
Hi there,
Can you please contact us directly so we can look into this for you? Email: gxcustomercare@finder.com.