Compare Start Broadband ADSL plans

Matt Sayer 19 May 2017 NEWS

Get online and give back to your local community at the same time with Start Broadband.

What you need to know about Start Broadband ADSL plans

Supporting your community is a noble goal, but finding the time to organise fundraisers or pitch in at your local school can be tough, especially if you're working or raising a family full time. This is where Start Broadband comes in. By signing up for one of the telco's Internet plans, you'll be contributing to its portfolio of community initiatives ranging from building mentorship and education programs for the underprivileged to providing low-income families with their own broadband access.

You won't just be helping the community, though. With Start Broadband's ADSL plans, you'll also be getting a simple, no-fuss Internet service backed by a customer support team based right here in Australia. Additionally, all Start Broadband's ADSL plans come bundled with a home phone line rental and pay-as-you-go calls, streamlining your telecommunication needs into a single monthly bill. And if the idea of committing to a full 24-month contract doesn't grab you, all Start Broadband's ADSL plans are available on no-lock-in, month-to-month contracts, too.

What are the different Start Broadband ADSL plans?

Start Broadband takes a simple approach with its ADSL plans, offering just two basic options: the Everyday plan with 100GB of data every month and the Unlimited plan with no data cap at all. Both plans will provide you with the fastest Internet speed available to you up to the maximum ADSL speed of 24Mbps. However, the speed you'll actually see at your house will likely be less than this, thanks to a number of factors including the distance between your home and your local telephone exchange, the condition of the phone lines installed at your address and the level of demand on the network at any one time.

If you're planning on making a lot of phone calls, you can upgrade both Start Broadband ADSL plans with optional call packs. These packs will expand the basic pay-as-you-go phone service with unlimited local, national and Australian mobile calls every month or with $100 of call credit to international landlines.

How much do Start Broadband ADSL plans cost?

For as pared-down as Start Broadband's ADSL plans are, their price tags place them right in the middle of other offerings on the market. For $65 a month, you will get the basic 100GB Everyday plan, while $75 a month will upgrade you to the Unlimited plan. To add unlimited local, national, and Australian mobile calls to either plan, you'll be looking at $20 extra a month. For $100 worth of call credit to international landlines, you'll need to pay $15 extra a month.

Setup fees are another cost to consider. On a month-to-month contract, Start Broadband charges $99.95 to activate your service, although you can reduce this to $59.95 by taking on a 24-month contract. You'll also need to purchase an ADSL modem if you don't already have one. Start Broadband will bundle one in for $139.95 on a month-to-month contract or throw it in for free on 24-month contracts.

Should you need to cancel your service before your full term is up, you'll have to pay an early termination fee. Start Broadband calculates this fee as the number of months remaining on your contract (up to a maximum of six) multiplied by the cost of its cheapest plan. This is currently $65, making for a maximum early termination fee of $390.

Finally, if you go over your monthly data limit, Start Broadband won't charge you any excess usage fees. Instead, they will slow your Internet speed down to 256kbps for the rest of the current billing cycle.

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