Optus contract mobile plans

Optus My Plan Plus contract plans offer you both simple SIM-only plans or two year plans with bundled smartphones on Optus’ 4G Plus network.

What services does Optus Mobile offer?

Optus offers a variety of mobile contract products for terms ranging from month to month or annual for SIM-only products, where you bring your own smartphone to the telco, or bundled with a wide variety of handsets over a 24-month period. Optus operates its own 4G network across Australia dubbed "4G Plus", although the speed at which you connect to this network will depend on both your location and the capabilities of your specific device.

How much does Optus Mobile cost?

If you’re interested in acquiring a new handset as part of your contract, Optus offers 24-month contracts with bundled smartphones. The base monthly cost of these contracts ranges from $45 to $125 plus any applicable handset repayment fees. All of Optus’ 24-month contract plans include unlimited standard national calls and texts. Some tiers also come with international call inclusions as well as a quota of roaming calls, texts and data for when you're travelling overseas.

If you’re happy with the smartphone you already have, you could consider Optus’ month-to-month or 12-month SIM only contract products. All of these plans include unlimited standard national talk and text inclusions, with higher-tier plans increasing your monthly data cap and bundling in a quantity of international calling minutes to a selection of popular locations. If you opt for a month-to-month contract, pricing ranges from $45 to $75 per month, while 12-month contract pricing starts at $35 and tops out at $55 per month. Choosing a longer contract term also scores you higher data inclusions at similar price points.

What extras does Optus Mobile offer?

Optus Mobile customers can opt to receive streaming access to the English Premier League soccer season via Optus Sport. Optus holds the rights to streaming the EPL, as well as the rights to the UEFA Champions League. It also has a partnership with National Geographic that gets Optus customers access to a range of Nat Geo documentaries and articles. Customers on 12- or 24-month contract plans qualify for free access to both these services. Other customers can sign up to Optus Sport for $14.99 per month.

Optus also allows families to form a single data pool from a range of Optus contracts to maximise the use of a combined data quota, which could be beneficial if you have multiple SIMs on Optus contract.

Optus also offers a new phone trade up facility that allows you to upgrade your handset after only twelve months if you pay a one-off fee of $99 or $149 depending on your plan and re-contract for a further two years.

What excess charges could I face on these plans?

All of Optus' contract plans include unlimited standard national calls and texts, but that doesn't mean that everything you do on your mobile is included. Directory assistance calls are charged at 50c per call, while video calls attract a $1 per minute charge, plus a 40c flagfall. Premium call services will attract additional charges, relative to the rates levied by each premium call service provider.

Each Optus contract plan includes a data quota, but when you go over that quota you will incur an additional $10 fee for every GB of usage, or part thereof. So as soon as you go over, even if it's only by a few KB, you'll be charged a $10 fee, and then again once that full extra GB is used up.

Optus' contract plans do include quotas for international calling minutes that vary by plan cost, but only to selected countries. If you call outside those countries, or exhaust your quota, you will incur call costs relative to the country you're calling. Optus' international calling rates vary, so it's worth checking their rate card before you call.

If you roam internationally using your Optus Mobile, you will incur additional charges. Optus provides simple $10/day travel packs for a variety of countries that give you unlimited talk and text as well as 100MB of data to use per day. Packs can be stacked if you need more data in a given day. Alternatively (or if you're travelling in a country not supported by Optus Travel Packs) you can opt to roam on an ad-hoc basis, but this will almost always be more expensive. Optus' rates for international roaming vary by country, and can be found here.

Optus does not charge a specific plan cancellation fee if you decide to leave your plan early, but you will have to pay any outstanding mobile handset costs, including any handset credit that Optus was going to cover. You'll also have to pay the pro-rated monthly access fee up to your final month, as well as any already-incurred excess usage fees.

Pros/Cons

Pros

  • New phone trade up If a new phone comes along that you like more, you can switch handsets and contracts after only 12 months.
  • Free international calls Many tiers of My Plan Plus come with an allotment of international calling minutes.
  • Data Pool If you have multiple My Plan Plus services on the same billing account, you can pool the data together to maximise the usage of data you're already paying for.

Cons

  • Phone upgrades mean you have to keep your phone in good order.You can't upgrade if your phone isn't up to scratch – and you are signing up for a further two years as well..
  • Month To Month plans aren’t quite as good value.If you opt for Optus’ month to month plans you not only pay more than the 12 month price, you also get less data to use along the way.

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Alex Kidman

Alex Kidman is a multi-award-winning consumer technology journalist and the Tech & Telco Editor at finder.com.au. He's been writing about consumer technology topics for more than two decades, and enjoys breaking down complex topics into their component parts. He has written for just about every major Australian technology publication, and is a former editor of Gizmodo Australia, PC Mag Australia, and CNET.com.au.

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2 Responses

  1. Default Gravatar
    AllanJune 13, 2016

    How can I pay my account I am on plan and have not received statement yet

    • finder Customer Care
      AlexJune 20, 2016Staff

      Hi Allan,

      For account difficulties you’d need to contact Optus directly to sort out statements.

      Regards,

      Alex.

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