Mobilise your workforce with Optus' business-focused mobile plans.
What you need to know about Optus' business mobile plans
Optus' business mobile plans cover a broad range of business types, from small traders requiring a handful of mobile connections to large teams looking for an easy way to manage dozens of devices and employees with different call and data needs. Both SIM-only plans and phone-and-plan bundles are available, with SIM-only plans eligible for month-to-month and 12-month contracts and phone bundles limited to 24-month contracts.
All Optus' business mobile plans come with data pooling, which combines the monthly data allowances of every plan attached to an Optus business account into a single shared reserve that all users can draw from. This allows your employees with greater data needs to make use of other employees' leftover data.
Optus' business mobile plans also benefit from fast-tracked customer support and access to a 24/7 live chat channel for handling any issues you might encounter with your service. If you sign up to any of Optus' $130+ plans, you'll get your own dedicated customer support team as well, available for technical and service assistance both during the week and on weekends.
If you sign up for any of Optus' 24-month phone plans, you can take advantage of the New Phone Trade Up program and upgrade any of your employees' handsets to a newer model after 12 months for $99, provided the current handset is in working order.
What are the different Optus business mobile plans?
Optus categorises its business mobile plans according to the size of your company, but they're the same across the board unless you're signing up for more than 150 mobile plans, in which case you'll need to contact Optus directly to organise an Enterprise mobile solution.
If you're not looking for an Enterprise solution, you have a choice between Optus' SIM-only plans and plans that come bundled with a new phone. SIM-only plans all come with unlimited national talk and text, with month-to-month plans starting at $35 a month for 1.5GB of data and increasing to $50 a month for 6GB and $60 a month for 9GB. The 6GB and 9GB plans also include 300 minutes and 500 minutes of international calls respectively to selected countries.
12-month SIM-only plans begin at $30 a month for 2GB of data and go up to $75 a month for 25GB of data plus 500 international minutes.
Optus' business phone plans also come with unlimited national talk and text, and aside from the $45-a-month 1.5GB plan, they all include unlimited international minutes to selected countries, too. Data inclusions range from 9GB for $70 a month up to 100GB for $160 a month. Plans of $105 a month or more also come with unlimited talk and text when using international roaming, plus up to 1.5GB of international roaming data.
One of the advantages Optus' business phone plans have over competing services is their generous cancellation policy. Should you choose to end any 24-month phone plan before the two years is up, you won't have to pay a cancellation fee. Instead, you'll simply need to pay out the remaining cost of your handset, making it a less painful process if you need to downsize your mobile expenses in a hurry. However, 12-month SIM-only plans will incur an early cancellation fee if you decide to terminate your service before the full year has passed. The maximum early cancellation fee depends on your chosen plan, with the highest fee ringing in at $240.
Lastly, if your business exceeds its monthly data pool allowance, you'll be automatically credited another 1GB for that month only at a cost of $10. Optus will keep charging at this rate if you continue to exceed your allowance up to a maximum of 150GB over your monthly limit, at which point your service may be restricted.
What additional services are offered?
Optus offers a number of extra services with its business mobile plans. For businesses that engage in a lot of international travel, Optus' $10-a-day Travel Packs get you unlimited talk and text plus 100MB of data for use in selected countries.
Just as useful is Optus' Device Protect mobile phone insurance, which provides global cover in the event a device is lost, stolen or accidentally damaged. Lost or stolen devices will be replaced within two business days of your insurance claim being approved, while damaged devices will be repaired or replaced within five to 10 business days of claim approval. At $14 a month, Device Protect covers up to $2,000 worth of repair or replacement, as well as up to $600 worth of unauthorised calls or data use within the 12 hours prior to making your insurance claim.
For highly-mobile businesses, Optus provides a range of apps to help manage your employees' devices and keep your business connected no matter where in the world your people are. From data security apps and collaborative tools to communication suites and mobile payment gateways, these apps can all be managed and distributed via Optus' Mobile Device Management tool to ensure your whole business is up-to-date with your latest mobile strategies.
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