Sick of Netflix Interruptions? We Look at The Easiest Ways to Speed Up Streaming

Brodie Fogg 14 May 2015


Have you been enduring horrendous buffering times? Speed up your Netflix stream today.

Want all the TV shows and movies? You can get a free trial with each of the streaming internet tv providers below:

In a little over a year, Netflix Australia has dominated the streaming market in this country. The combination of a fresh range of content and low membership costs saw people sign up by the figurative truckload.

But sadly, some users fell victim to the scourge of Australia’s poor Internet speeds, and Netflix streaming became more of a laborious task than passive recreation. There’s nothing more frustrating than Netflix buffering right when Frank Underwood is about to drop the bomb in House of Cards, so we decided that enough was enough and looked at all the ways that you can potentially speed up your Netflix stream.

General Wi-Fi Troubleshooting

First of all, you’re going to want to assess the quality of your Wi-Fi environment. Netflix Australia has recommendations on the minimum speed required for different packages, they are as follows:

Basic Package
  • Standard Definition (Low Quality): 1.5Mbps
  • Standard Definition (Medium Quality): 3Mbps
Standard Package
  • High Definition (High Quality): 5Mbps
Premium Package
  • Ultra HD Quality (4K): 25Mbps
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RJ45-netflixHow do I check the quality of my connection?

There are a number of websites that measure your internet speed, we recommend for a fast and simple overview of your download and upload speeds (there’s even mobile apps for just about any smart device). If you’re download speeds don’t accommodate the requirements above, it might be a good idea to lower your plan, or if you still require more than one screen, you can simply change the video quality in your Netflix account settings.

Connection and performance quality can be influenced by many factors. If your connection is somewhat lacking, it might be a good idea to check with your Internet Service Provider (ISP) for any known network interruptions. If everything is fine on your ISP’s end you can also try restarting your modem – this is good practice for a home Wi-Fi connection and can often be a simple solution to your connection problems.

Lastly, if at all possible, it’s ideal to have the device you're streaming from hardwired to your Wi-Fi router. This involves connecting the device to the router via an ethernet cable (pictured), which are usually packaged with your Wi-Fi modem, but can be purchased from any electronics store if needed.

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How do I monitor my bandwidth?

If you’re on a public Wi-Fi (e.g. cafe, library or other public place) then there’s a fair chance there a lot of people on that same network all trying to get their slice of that sweet, sweet bandwidth. Unfortunately, there’s not much you can do in a situation like this as most public Wi-Fis have a bandwidth cap, which will slow the connection speed down if it becomes too crowded. Best save Netflix for home.

But, say you run into the same problem in your own home, that’s when you have the power to do something about it – this especially relevant if you’ve got multiple people downloading under the same roof. Where possible, pause downloads on all other devices under the same Wi-Fi connection as your Netflix streaming device. If you’re watching Netflix on your Smart TV, close your laptop, put your PS4 into rest mode, anything that will free up bandwidth for your Netflix stream. If you’re already experiencing connection delays, this should show some improvements to speed almost immediately.

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How do I speed up Netflix on my gaming consoles?

Most consoles, like PS3, PS4, Xbox 360 and Xbox One, will benefit greatly when connected to directly to your modem (as mentioned above), neither the Nintendo Wii or Wii U feature an ethernet socket. If you’re experience lag on your Wii or Wii U (like many others), Nintendo would have you purchase their proprietary Wii U LAN adapter to solve this issue, but there are other ways of speeding up the Netflix stream on your Wii U.

Many users have found that this method has remedied their Netflix streaming issues for the Wii U. It involves clearing your saved Netflix data, and changing your DNS settings. Let’s break down that process, step-by-step.

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How do I delete ‘Shared Save Data’ for Netflix?

  1. Navigate to the Wii U Menu
  2. Select System Settings
  3. Then, Data Management
  4. Select Move/Delete Data
  5. Then, System Memory
  6. Select Netflix
  7. Open Shared Save Data
  8. Select Delete

How do I change my DNS settings?

  1. Navigate to the Wii U Menu
  2. Select System Settings
  3. Then, Internet
  4. Select Connect to the Internet
  5. Press the X button on the Wii U Gamepad
  6. Select your Wi-Fi connection
  7. Select Change Settings
  8. Select DNS
  9. Then, Don’t auto obtain
  10. Set Primary DNS to and Secondary to
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How do I check Xbox Live status and delete corrupt data?

If you’ve attempted connecting your Xbox with an ethernet cable and haven't noticed an improvement in your stream, try these easy steps.

How do I check the status of my Xbox Live?

This can be done straight from your browser through the official Xbox website. Like any online service, Xbox Live can experience interruptions and network issues with core services and particular applications. If Xbox Live is experiencing issues with Netflix (as pictured below), then try accessing Netflix from another device (if available).


How do I delete corrupted data from my Xbox?

Corrupted data can be a real thorn in your side. It can have detrimental effects across every aspect of the Xbox user experience. Here’s how to clear corrupted data from your Xbox console.

  1. Hit the ‘Guide’ button on your Xbox controller (The big, flashing X button on your Xbox controller)
  2. Select ‘Settings
  3. Then, ‘System Settings
  4. Select ‘Storage
  5. Proceed to select your storage device. Either ‘Hard Drive’ or ‘Memory Unit
  6. Select ‘Games and Apps’ folder
  7. Browse through each folder for corrupted data (identified with a yellow exclamation)
  8. Select each corrupted data file and press ‘Delete’
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How do I speed up Netflix on my PC or Mac?

Before we get too complicated, let’s get the obvious stuff out of the way. First port of call when troubleshooting just about every computer issue is rebooting your computer. It may seem like an obvious solution, but it’s one that is often forgotten and often gets results.

If that doesn’t do the trick, try connecting your computer directly to your router with an ethernet cable (as discussed above), and restart your computer once more.

Updating Microsoft Silverlight

Netflix uses either HTML5 or Microsoft Silverlight (which is similar to Adobe Flash) to play back video in a browser. Silverlight is an application framework for running (and writing) rich internet applications. Though it has other functions, in this context, it supports the streaming on Netflix media. If plug-in’s software is not up to date, your streaming speeds and quality can take a hit.

Updating Microsoft Silverlight couldn’t be simpler. When you visit the official Microsoft website, you’ll be notified if your software is up to date or if it’s in need of an update. If so, then simply follow the direct download link for Windows or Macintosh and let it do its magic.

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Try using a Virtual Private Network (VPN)

When you mention VPN and Netflix in the same sentence most people immediately think of bypassing geographically restricted content. However, there are other reasons you might consider using a VPN when streaming Netflix. See, Netflix has an army of servers spread across the globe.

When we connect to Netflix in Australia, it’s possible that we’ll experience staggered streaming because of an overworked server.

Using a VPN connects you to Netflix through an alternative route, or server, somewhere in the world. If that server is quiet, you’ll likely experience a smoother stream, however, a number of factors (such as server location) can also have the opposite effect on your stream. If you try the VPN alternative and find that it’s slower than before, simply close your VPN down and try connecting again.

Compare VPN Services available to Australians

VPN ServicePrice (p/m)Annual PaymentDoes it log data?Server locationsSign Up
PureVPN$9.95 $49.95 ($4.16/month)No450+ servers across 6 continentsSign upMore info
TunnelBear$6.99 Grizzly: $49.99 ($4.16/month)No Servers in 13 countries Sign upMore info
Blockless$4.95 $49.95 ($4.16/month)Yes18 across the globeSign up
More info
EarthVPN$3.99 $39.99($3.33/month)No31 locations worldwideSign up
More info
Getflix$3.95 $33.18($2.75/month)No20+ regionsSign up
More info
Hide My Ass$9.99 $59.88($4.99/month)No848 servers worldwideSign up
More info
Overplay$4.95 $99.95($8.32/month)No48 servers worldwideSign up
More info
Iron Socket$6.99 $49.95 ($4.16/month)NoOver 50 servers (High concentration in US and UK)Sign up
More info
NordVPN$8.00 $48.00 ($4.00/month)No80 servers worldwideSign up
More info
Hide.MeFree - $11.67Not availableNo.27 servers located across the globeSign up
More info
Safer VPNSingle: $7.99Multi: $16.90Business: $29.99Single: $5.99Multi: $10.99Business: $22.49No.100+ dedicated servers in over 24 locationsSign up
More info
IP Vanish$10.00 $77.99 ($6.49/month)No. 165+ servers in over 60 countriesSign up
More info
Unblock US$4.99$49.90 ($8.32/month)No. Not specifiedSign up
More info
TorGuard$5.99 - $9.99Not availableNo. 1000+ servers in over 42 countriesSign up
More info
VyperVPNBasic: $9.99Pro: $14.99Premier: $19.99Basic: $6.67Pro: $8.33Premier: $10.00Yes. 700+ servers in over 3 continentsSign upMore info
Express VPN$12.95$99.84 ($8.32/month)No. 97+ VPN locations in 78 countriesSign up
More info
PIA$6.95$39.95 ($3.32/month)No.3034+ servers in 15 countriesSign up
More info
IB VPNUltimate: $7.67Total: $5.57DNS: $4.95Ultimate: $4.84Total: $4.09DNS: $3.08No. ~100 servers in 39 countriesSign up
More info
Strong VPN$6.25 - $12.92Not availableNo. ~21 countriesSign up
More info
VPN ServiceEncryptionMobile Support?
TunnelBearOpenVPN, IPSecYes
BlocklessPTTP, SmartDNSYes
GetflixPTTP, L2TP, SSTP and OpenVPN UDPYes
Hide My AssOpenVPN, PPTP and L2TP/IPSecYes
OverplayL2TP/IPSec, OpenVPN, PPTP, SmartDNS, SSL and SSTPYes
Iron SocketOpenVPN, L2TP, PPTP, HTTP, Socks5 and DNS ProxyYes
NordVPNIPSec, L2TP/IPSec, OpenVPN, PPTP and SSLiOS, Android and Windows Mobile
Hide.MeSupports PTTP, L2TP, IPSec (IKEv1 and IKEv2), OpenVPN, SOCKS and IKEv2.Yes
Safer VPNSafer VPN supports state-of-the-art protocols like OpenVPN, L2TP, PPTP, and proprietary protocols.Yes
IP VanishIP Vanish offers PPTP, L2TP and OpenVPN.Yes
Unblock USSmart DNS.Yes
TorGuardOpenVPN, L2TP, and PPTP as well as SOCKS5 torrent proxy services.Yes
VyperVPNSupports PPTP, L2TP/IPSec, OpenVPN and Chameleon.Yes
Express VPNExpress VPN apps are configured with OpenVPN UDP by default. Otherwise they provide OpenVPN TCP, L2TP/IPSec, SSTP and PPTP.Yes
PIAPIA provides OpenVPN, IPSec/L3TP and SOCKS5 Proxy.Yes
IB VPNOpen VPN, PPTP, L2TP, SSTP are all supported by IB VPN.Yes
Strong VPNPPTP, L2TP and SSTP, but all are priced differently.Yes
VPN ServiceProsCons
PureVPN24/7 live chat: Fantastic support from a helpful Technical Support Executive around the clock.Short period for money back guarantee: It's great that there's a money-back guarantee at all, but three days isn't enough to make up your mind.
TunnelBearOutstanding website: TunnelBear's website is not only endlessly entertaining but also incredibly helpful and user-friendly.Not any advanced features. Other than that, there's not much to complain about TunnelBear is one of the most impressive VPNs we've seen.
BlocklessGreat value and handy support servicesBlurry position on data logging
EarthVPNStrict no-log policy, offers multiple devicesUnreliable speeds and server connections
GetflixInternet TV focused, informative is a little overwhelming
Hide My Ass30-day money back guarantee, no limitations on bandwidth, AVG integration and amazing customer serviceNo IPv6, Only 128 bit encryption
OverplayServers in 48 countries, Simultaneous use on multiple devicesUS-based, more expensive than other SmartDNS providers
Iron SocketStrict no-log policyLimited server distribution
NordVPNWide range of compatibility for devices and operating systems...though only allows for 2 simultaneous streams
Hide.MeAbsolutely no log files.Limited countries and servers.
Safer VPNCustom Windows client.Lacking in features that others within the same price range offer.
IP VanishWidespread servers and Windows Phone support.No 24/7 support.
Unblock USHelpful set up guides for most devices...…except Linux.
TorGuardUnlimited data transfer and great connection speeds.Personal information being stored for promotional reasons is a bit of a concern.
VyperVPNOnline storage and NAT firewall add-on are both neat additions.Vypr will only allow for one device to be connected on the basic plan.
Express VPNComes with 30-day no-risk money back guarantee and good discounts for annual memberships......but the base fee is a little pricey.
PIAEasy-to-use and boasts great extra features at a reasonable price. Comes with a seven day no risk money back guarantee.Many users report very poor tech-support from the company.
IB VPNFree trial and low prices.Not many server locations, and again, reports of poor customer care. Also, connection logs are kept for up to 10 days.
Strong VPNOne of the best available for use within China.Many report being banned for torrent downloads with no option for a credit refund.
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How do I speed up Netflix on my mobile device?

Speeding up the Netflix app on a mobile device may be as simple as closing down a few apps to lighten the load on your device.

On an Apple device, double-tap the home button to view the multi-task screen. You should see every app you have open lined up side-by-side. Swipe up one each app to force close it. Once this is done, tap on the Netflix app to open it up again. It should be refreshed, and will hopefully run a little smoother with less apps open.

This same action can be performed on an Android device. If you have an android device prior to the Samsung Galaxy S5, you hold down the home button and a list of active apps should appear (this action is performed with the ‘Recent’ button on S5 and S6). You can either swipe left or right to close down apps individually or close all apps at once by tapping the button pictured. Reopen the Netflix app on your mobile device and you should experience much smoother streaming.

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6 Responses

  1. Default Gravatar
    trevorMay 10, 2017

    Hi nbn is coming to my area in 5 weeks.
    as i only want to watch a few movies ,will your basic plan be ok.
    Also what is the minimum speed broad band i can get away with.

    • Staff
      LouMay 10, 2017Staff

      Hi Trevor,

      Thanks for your question.

      Kindly note that a basic plan which costs $8.99 per month allows you to stream Netflix in a single device at the same time. Netflix also offers 2-device ($11.99) and 4-device ($14.99) plans. All these plans give you unlimited access to all Netflix contents.

      The minimum connection speed that you can use for Netflix is 0.5Mbps, but this will give you a poor quality image. The speed and the bandwidth of your Internet connection will have a direct impact on how you view the content, so you will want a high-speed connection for best results.


  2. Default Gravatar
    GilFebruary 3, 2016

    Where do I obtain a list of programmes available other than Movies

  3. Default Gravatar
    KazJuly 10, 2015

    How do I know what provider to use or how to set this up. My tv is not internet, I foxtel atm but am prepared to get rid of and I have a mobile phone with wireless internet and unlimited nbn, but if I am not home don’t want to stuff around fro others. Do I need a chromebox?
    Sorry but I have no idea and what to get it right the first time.
    Thank you kaz

    • Staff
      BrodieJuly 13, 2015Staff

      Hi Kaz,

      Please note that is an online comparison service and does not represent Netflix Australia. With that said, I’d be happy to help you out however I can. Google Chromecast is certainly the most wallet-friendly way to stream Netflix on your TV, but there’s a wide range of devices you can use (some you might already have under your roof). Follow this link for a guide on where to watch Netflix and how to set it up.

      Let me know if there’s anything else I can help with.



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