CommInsure life insurance

CommInsure Life Insurance Review

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CommInsure Life Insurance is a part of the Australian Commonwealth Bank Group and although the CommInsure name was not introduced into the Australian insurance world until 1999, its links with the Australian insurance industry stretch back over 100 years. Comminsure has grown to become one of the most respected life insurance brands in Australia with a range of insurance solutions for life cover, income protection, trauma cover and TPD.

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Coverage is the amount of money that you will be paid in the event of a claim. An insurance consultant can help you determine an appropriate amount. Calculator
Provides a lump sum payment if you become totally and permanently disabled and are unable to return to work.
Provides a lump sum payment if you suffer a serious medical condition. Cover can be taken out for 40-60 medical conditions depending on the policy you choose.
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Minimum and maximum cover amountNo set minimum or maximum sum insured. Your sum insured will be determined when you apply.
Age of entry18 - 71
How do I apply?
With an adviser over the phone

Based on the Life Care plan. Age of entry will vary based on the numerous factors including the type of premium you select.

ProsCons
  • Your loyalty is rewarded - a 5% increase in your sum insured is available if you hold a policy for 5 years.
  • Policy fee on top of your premium (Waiver available in some circumstances).
  • Accident cover is provided as your application is processed.
  • Your eligibility may be limited by your age and occupation group.
  • Cover more than just death with the ability to combine and tailor different types of insurance.

Note: Conditions apply, always consult the Product Disclosure Statement (PDS)

What features are offered by CommInsure’s policies?

CommInsure life insurance offers a wide range of benefits to policyholders, including:

  • 5 types of cover. This includes Life Cover, Income Protection, Business Overheads, TPD insurance and Trauma.
  • Terminal illness benefit. Receive a lump sum if you become terminally ill.
  • Loyalty bonus benefit. Increase your sum insured by 5% for holding your policy for 5 years.
  • Flexibility. You can choose one type of CommInsure cover as a standalone policy, or combine any of it's other life insurance options.
  • Money-back guarantee. If you change your mind about cover within 14 days of taking out a policy, you will receive a full refund of your premium.

CommInsure's Range of Life Insurance Solutions

From its inception CommInsure Life Insurance has gone from strength to strength in protecting the lifestyle of Australians by its ability to offer an extensive raft of straightforward, simple to understand, insurance solutions at affordable premiums. This has been achieved with a fresh approach to its task by insisting on delivering simplicity, innovation, competitive insurance policies and a responsive service.

Life Care is term insurance that will pay you or your beneficiaries a lump sum payment should you either die or become terminally ill. Besides you, or your beneficiaries receiving the lump sum payment, life Care will also provide you or your dependants with financial advice up to the value of $2,500. If the Life Care policy has been in force for at least five years the amount of cover will be increased by five percent in the event of any claim being made.

Key Features and Benefit of Life Care

  • Death Benefit: A lump sum benefit will be paid to policyholders/their beneficiaries in the event of the policyholders death.
  • Interim Accident Cover: Policyholders are covered for accidents while Comminsure underwriting team are processing their application.
  • Terminal Illness Benefit: An advance payment of the Life Care benefit will be paid if the policyholder is diagnosed with a terminal illness.
  • Financial Planning Benefit: Beneficiaries are provided with an additional benefit to help cover the costs of financial planning after the death benefit has been paid.
  • Life Care Advance Payment Benefit: Beneficiaries are provided with an advanced payment of the Life Care benefit to help cover funeral expenses.
  • Severe Hardship Booster Benefit: An increase benefit is paid if the policyholder dies or suffers terminal illness due to listed conditions.
  • Loyalty Bonus Booster Benefit: Policyholders are rewarded for keeping their cover with Comminsure with an additional 5% for the Life Care benefit.
  • Buy Back Benefit: Policyholders life care benefit is reimbursed after 12 months if it has been reduced due to the payment of a full TPD Cover claim or a Trauma Cover claim.
  • Accommodation Benefit: Benefit paid to help cover the costs of accommodating a family member that has travelled to stay with policyholder if they have been injured and are confined to bed a certain distance from their home.
  • Indexation Benefit: Cover amount will increase each year in line with inflation.

Additional Benefits Available on Life Care Plan

  • Guaranteed Insurability Option for Personal Event: Policyholder is able to increase their LifeCare cover without having to provide further medical evidence on specific occasions.
  • Guaranteed Insurability Option for Business Events: Policyholder can increase Life Care Benefit without providing further medical evidence under certain events related to their business.
  • Business Safe Cover Option: Policyholder can be assessed for up to three times the standard amount of cover so that automatic increases can be applied when certain business events occur.
  • Child Cover Option: Lump sum payment made if Child dies or suffers a listed Trauma condition. Amount of cover given will be the same for which Child has been covered.
  • Accidental Death Cover Option: Cover provided for Accidental Death at low cost.
  • Plan Protection Option: Premiums waived if the policyholder becomes totally disabled.

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CommInsure Total and Permanent Disability Insurance goes a step further than just giving you insurance cover should you die or suffer a terminal illness. That is, should you suffer a total or permanent disability caused by a sickness or injury, you can arrange to have a lump sum payment paid to you that would allow you to provide for your family and pay your bills as you could have before suffering the mishap. Key Policy Features

  • TPD Benefit Payment: Pays a lump sum to the policyholder if they are to become totally disabled as a result of serious illness or injury.
  • TPD Benefit: A lump sum payment will be paid to the beneficiaries of the policyholder if they die.
  • Financial Planning Benefit: Benefit paid to assist in covering the costs of financial planning after a benefit has been paid.
  • Severe Hardship Booster: An increase of the TPD Benefit is paid if the policyholder suffers a condition specified by Comminsure.
  • Loyalty Bonus: Policyholder is rewarded with an increase of 5% in their TPD cover if their policy is maintained and no
  • claim has been made.
  • Buy Back Benefit: Life Cover can be refilled if benefit has been paid for a full TPD claim.
  • Accommodation Benefit: Benefit paid to help accommodate a family member if they have had to travel a certain distance to stay with you while injured and confined to a bed.
  • Benefit Indexation: Cover is increased each year in line with movements in inflation.
  • Interim Accident Cover: Policyholder is covered for accidents that may occur while their application is being processed by Comminsure underwriting team.
  • Continual Option: Policyholder is able to obtain a new Life Care policy without having to provide more medical documentation.

Additional Options for Comminsure TPD

  • Guaranteed Insurability Option for Business Events: Policyholder is able to increase their TPD cover without having to provide additional medical underwriting if certain business events occur i.e. a business loan is increased or the value of financial interest in business grows.
  • Business Safe Cover Option: Applicant is assessed for up to 3 times their cover amount at the time of the policy application. This allows the policyholder to not need to provide further medical evidence if certain business events occur.

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A superannuation product that offers cover for death, critical illness and TPD. Applicants can take out cover through a Super fund which will enable them to pay for premiums through the superannuation that they accumulate. Key Benefits of the Comminsure Total Care Super Plan

  • Life Care Benefit: Lump sum benefit will be paid into the policyholders superannuation fund in the event of their death.
  • Terminal Illness Benefit: An advanced payment of the Life Care benefit is paid if the policyholder is diagnosed with a terminal illness by an accredited medical practitioner.
  • TPD Cover Benefit: A lump sum payment will be paid into the policyholders superannuation fund if they become totally disabled.
  • Severe Hardship Booster: Increased benefit for death, terminal illness or tpd is paid if policyholder suffers a listed condition.
  • Loyalty Bonus Benefit: An increased in cover of 5% added to benefit if policyholder maintains their cover.
  • Life Care Buy-Back Benefit: Any cover that has been paid for a TPD claim can be reinstated after 12 months.
  • Income Care Super: Policyholder can insure up to 75% of their income with the money accumulated in their Super Fund.
  • Reward Cover Benefit: An additional $100,000 in Accidental Death Cover paid to policyholder for maintaining policy.
  • Automatic Indexation: Cover amount on Total Care Plan Super is increased each year in line with inflation.
  • Interim Accident Cover: Policyholder covered for any accidents that occur while their application is being processed.

Comminsure Total Care Plan Super Additional Options to Consider

  • Plan Protection Option: Premiums will be waived if policyholder becomes disabled.
  • Accidental Death Cover Option: Additional lump sum payable if policyholders death is accidental.
  • Increasing Claims Option: Claim benefit on policy will increase according to any changes in inflation.
  • Accident Option: Policyholder can receive a claim benefit if they are totally disabled during the waiting period by an injury for at least three consecutive days.

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There are many benefits of Comminsure Trauma Cover. Trauma is as injurious to a persons financial well being as is anything else, therefore if you were to survive for 14 days following the occurrence of a serious medical condition such as cancer, stroke or heart attack etc. you could be eligible to receive a lump sum payment. Trauma Cover Key Benefits and Features

  • Trauma Benefit: Lump sum benefit paid if policyholder suffers a specified medical condition.
  • Partial Trauma Cover Benefit: Partial benefit paid to policyholder if they suffer a specified medical condition.
  • Severe Hardship Booster: Double the Trauma benefit paid under certain medical conditions.
  • Financial Planning Booster Benefit: Benefit paid to help cover the costs of seeking financial planning advice from an approved financial adviser following the payment of a Life Care, Trauma cover or TPD cover benefit.
  • Loyalty Bonus Benefit: Policyholder rewarded with an additional 5% in cover if they maintain their policy for five years or more.
  • Life Cover Buy Back Benefit: Cover paid for Life Care benefit will be automatically reinstated 12 months after a Life Cover claim payment is made.
  • Trauma Cover Buy Back Benefit: Cover paid for Trauma benefit will be automatically reinstated 12 months after a Trauma claim payment is made.
  • Accommodation Benefit: Benefit paid to assist cover the costs of accommodation a family member who has travelled a defined distance to stay with policyholder if they have suffered a specified condition and are confined to their bed.
  • Indexation: Cover is increased each year to remain in line with inflation.
  • Interim Accident Cover: Applicant is covered for accidents that may occur while Comminsure is processing their application.

Comminsure Trauma Cover Additional Options to Consider:

  • Evidence of Severity Option: Premium discount paid in return for any restrictions on Trauma Cover.
  • Guaranteed Insurability Option for Personal Events: Policyholder can increase Life Care and Trauma cover under certain events without having to provide further medical evidence.
  • Guaranteed Insurability Option for Business Events: Policyholder may increase their Life Care, TPD or Trauma cover without the need to provide Comminsures underwriting team with further medical evidence under the occurrence of certain business events.
  • Business Safe Cover Option: Policyholder may apply for increase in cover under certain business events occurring. They will not need to provide further medical underwriting.
  • Child Cover Option: Lump sum equal to amount policyholders child is insured for is paid if the child dies or suffers one of the listed trauma conditions.
  • Trauma Cover Plus Option: Policyholder can receive benefit if they suffer from one of an additional 13 trauma conditions.

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Many people who have suffered from a sickness or injury that has prevented them from bringing in an income during such an occurrence have never been able to fully recover financially. Some have even lost their house during this time because of being unable to meet the mortgage repayments, let alone all the other bills that keep coming in. You can protect yourself from such a tragedy by taking out Comminsure Income Protection. Comminsure Offers Four Different Types of Income Protection To Policy Holders

Policy FeaturesFeature DescriptionIncome CareIncome Care PlusIncome Care SuperBusiness Overheads Cover
Interim Accident CoverPolicyholder is covered if they suffer total disability while the Comminsure underwriting team is assessing their policy application.
Yes
Yes
Yes
Yes
Total Disability BenefitMonthly benefit paid to the policyholder is they are unable to work due to serious illness or injury.
Yes
Yes
Yes
Yes
Partial Disability BenefitMonthly benefit paid to policyholder if they are unable to work to their full capacity due to serious illness or injury.
Yes
Yes
Yes
No
Premium is Waived if Policyholder is on ClaimThe policyholder will not have to pay their premium payments if they are under claim for certain benefits.
Yes
Yes
Yes
Yes
Benefit IndexationThe sum insured will automatically shift with inflation each year.
Yes
Yes
Yes
Yes
Reward Cover BenefitPolicyholder is rewarded for maintaining their income cover for a period of three years or more with free accidental death cover.
Yes
Yes
Yes
Yes
Recurrent DisablementWaiting period does not begin again if the policyholder goes back to work and suffers the same sickness or injury resulting in a second claim.
Yes
Yes
Yes
No
Cover While Policyholder is Unemployed or on LeaveCover will continue even if the policyholder is unemployed or on leave.
Yes
Yes
Yes
No
Rehabilitation BenefitAn additional benefit will be paid to help cover the costs of an approved rehabilitation program.
Yes
Yes
No
No
Rehabilitation Expenses BenefitBenefit paid to help cover the costs associated with Rehabilitation
No
Yes
No
No
Specific Injuries BenefitSet amount is paid to policy holder is if they suffer one of the listed conditions.
No
Yes
No
No
Crisis BenefitWill pay a benefit for a period of up to six months if the policyholder suffers a listed medical crisis event.
No
Yes
No
No
Accommodation BenefitBenefit paid to help cover the cost of accommodating a family member who has more than a defined distance to stay with the policyholder while they are totally disabled and confined to a bed.
No
Yes
No
No
Family Support BenefitWill help cover reduction in family members income as a result of them having to look after you.
No
Yes
No
No
Home Care BenefitBenefit paid to help cover the costs of having a professional housekeeper while under claim.
No
Yes
No
No
Bed Confinement BenefitBenefit paid to help cover the cost of having a professional nurse care for you while under claim.
No
Yes
No
No
Transportation BenefitWill help cover the cost for emergency transport of policyholder to a hospital within Australia
No
Yes
No
No
Overseas Assist BenefitBenefit paid to help cover the costs of returning policyholder to Australia if they are totally disabled for a specified period of time while overseas.
No
Yes
No
No
Death BenefitLump sum paid if policyholder dies while they are entitled to claim benefits.
No
Yes
No
No
Business Overheads Cover BenefitPolicyholder will be reimbursed for the fixed operating business costs.
No
No
No
Yes
Worldwide CoverPolicyholder is covered 24 hours a day anywhere in the world.
Yes
Yes
Yes
Yes
Unemployment Cover BenefitBenefit paid to help cover minimum monthly loan repayments for a period of up to three months on all Comminsure loans.
Yes
Yes
No
No
Flexibility to Reduce Waiting PeriodsPolicyholder can reduce waiting period under certain events for specified periods without having to provide further medical evidence.
Yes
Yes
Yes
No
Waiver of Premium if on Maternity LeavePremiums waived for a period of up to three months if the policyholder goes on maternity leave.
Yes
Yes
Yes
No
Waiver of Premium if UnemployedPremiums waived for up to three months if the policyholder becomes involuntarily unemployed.
Yes
Yes
Yes
No
Waiver of Waiting Period for Specific ConditionsBenefits will be paid during waiting period if the policyholder suffers specified conditions.
Yes
Yes
Yes
No
Medical Professionals BenefitLump Sum payment paid if policyholder acquires HIV, Hepatitis B or Hepatitis C and are henceforth unable to practise exposure prone procedures in their profession.
Yes
Yes
No
No
Guaranteed Insurability OptionPolicyholder can increase cover amount by up to 10% every three years without having to provide further medical evidence.
Yes
Yes
Yes
No
Essential Cover OptionProvides cover for accidents only at a discounted premium rate.
Yes
No
Yes
No

Additional Benefits Available on Comminsure Income Protection Plans

OptionDescriptionIncome CareIncome Care PlusIncome Care SuperBusiness Overheads Cover
Increasing Claim OptionBenefits will increase yearly to keep pace with inflation.
Yes
Yes
Yes
No
Accident OptionA benefit will be paid the policy holder is totally disabled during the waiting period due to a serious accident.
Yes
Yes
Yes
No
Super Continuation OptionPolicyholder is able to make regular contributions to their superannuation fund.
Yes
Yes
No
No
Premium Saver OptionPolicyholder can receive a discount to their premium payments if there are some limits to their cover.
Yes
Yes
Yes
No
Cash Back OptionPortion of premium will be paid back to policyholder when their policy ends if a claim has not been made.
Yes
Yes
No
Yes
Permanent Disablement Cover OptionPolicyholder can receive a lump sum benefit if they are to suffer a total and permanent disablement.
Yes
Yes
Yes
No
Total and Temporary Disability CoverPremium discount provided if TPD benefits are waived.
Yes
Yes
No
No

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Comminsure Business Overheads Insurance will ensure your business does not experience financial hardship in the event of serious illness or injury. Key Features and Benefits on Comminsure Business Overheads Protection

  • Business Overheads Cover Benefit: Benefit paid to cover operating business costs. These expenses must be fixed and approved.
  • Elective Surgery: Policyholder can claim benefits for elective surgery if policy has been in place for a period of six months.
  • Waiver of Premium: Premiums waived while policyholder is under claim for certain events.
  • Benefit Indexation: Benefit will align with rises in inflation each year.
  • Interim Accident Cover: Policyholder is covered for total disability while applying for policy.
  • Worldwide Cover: Policyholder is covered anywhere in the world 24 hours a day.
  • Locum Expenses: Policyholder may be eligible to also be covered for the cost of a locum under their business expense cover.
  • Reward Cover: Policyholder rewarded for keeping cover in place for more than three years with free accidental death cover.

Optional Benefits Available on Comminsure Business Overheads Offer

  • Cash Back Option: Will pay back a portion of the premiums at the end of the policy if there is no benefit paid.

The most basic of all insurance cover is the protection of your loved ones if you should die or be stricken with contracting a terminal illness. CommInsure Life Insurance provides a lump sum payment in the event of such events occurring. With such cover you can rest assured that should the worst occur at least your family’s financial situation will not add further strain to an already stressful situation. All people who have others dependent on them should protect those against your loss should you be unable to contribute any further to their financial well being. Especially if you will leave debts behind, such as a mortgage. Life and income insurance is not as expensive as many would have you believe. Actually for most people such protection is obtainable for less than the price of a cup of tea or coffee a day. This is certainly a little price to pay in order to safeguard your family against financial hardship if tragedy should strike.

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Am I eligible?

PlanEntry age*
Life CoverBetween 16 and 71
Income ProtectionBetween 18 and 55
TPDBetween 16 and 61
Trauma InsuranceBetween 16 and 66
Business OverheadsBetween 18 and 61

*Varies with the type of premium you choose and other factors e.g. your occupation group. Always consult the Product Disclosure Statement (PDS).


About the insurer

CommInsure is part of Commonwealth Bank Group, a leading provider of integrated financial services throughout Australia. Best known for its banking products and services, the Group has $971,719 million in assets as of 31 December 2016.

As one of Australia’s largest life insurers, CommInsure is a registered business name of the Colonial Mutual Life Assurance Society Limited and Commonwealth Insurance Limited. Life Cover, Total and Permanent Disability Cover and Critical Illness Cover are issued and insured by The Colonial Mutual Life Assurance Society Limited, while the issuer and insurer for Bill Protection is Commonwealth Insurance Limited.

Awards Received and Claims Paid by CommInsure

  • 2012 Income Protection Product Award - Plan for Life/AFA Awards
  • 2011 Income Protection Award - Association of Financial Advisers (AFA)/Plan for Life Awards
  • 2011 Trauma Insurance Award - Financial Review Smart Investor Blue Ribbon Awards
  • Total Claims Paid by CommInsure in 2010 - Total $609 million

Breakdown on Claims in 2010

  • Life/Terminal illness - $261.7 million
  • TPD/Trauma - $231.3 million

What is Comminsure Flexi-Linking?

With Comminsure, you can now bundle your life insurance policy both inside and outside of super across two separate policies, providing greater benefits for you with savings on your premiums and policy fees. Known as Flexi-Linking, you have the option to hold your life cover inside super and link that policy with trauma and/or total and permanent disability (TPD) riders outside of super. The flexible linking structure enables you to choose different areas in your policy that you would like your super fund to cover or be paid by you directly, especially if you are cautious of your cashflow. You can benefit from more affordable cover as premiums on riders are generally 15-20% cheaper than standalone policies (Risk Info, 2013). Taking effect since August 18th, 2013, you can opt for Comminsure Life Care as your primary policy through Total Care Plan Super or Total Care Plan via SMSF and add the flexi-linked riders that you may require.


How are my premiums paid?

CommInsure life insurance premiums are paid monthly, and your monthly premium amount is shown in your policy schedule. When you apply for cover, you can nominate the credit card you would like to use to pay for cover and you and the insurer will agree upon the date at which your first premium will be paid.

There are a number of factors that have an influence on the amount you pay for life insurance, including:

  • The type and level of cover. The higher the level of cover, the higher your premiums. You will also pay more if you have more than one life insurance policy:
  • Your age. Your age affects your premium and premiums will typically increase as you get older.
  • Individual factors. Other factors such as your gender and smoking status are taken into account. Men tend to pay more for cover than women and smokers can expect to pay higher premiums than non-smokers.
  • Sporting or recreational activities. Some sports or activities may carry a higher risk.
  • The options you choose. The more features and options you add to your policy the more expensive it is.
  • The type of premium you choose. A level premium will cost more than a stepped premium

What other charges are there to be aware of?

Your monthly premium for your CommInsure cover is shown in your policy schedule. This amount includes the stamp duty and policy fee that applies to your cover.

Finally, because your age affects your premium, your premium amount will usually increase at each policy anniversary. You’ll be sent an annual notice before each policy anniversary which will outline your new premium.


How do I make a claim?

If you need to make a claim on your CommInsure life insurance policy, it’s vital that you or your representative contact CommInsure by phone as soon as possible following the claim event. If you happen to be overseas, you may need to return home to Australia at your own expense in order for the claim to be properly assessed.

When you contact CommInsure and provide your policy information and some information about the claim event, you will then be sent some claims forms. You will need to complete and return these to the insurer along with any supporting evidence or documentation requested by CommInsure.

For example, you may need medical evidence for a Life Cover, TPD or Critical Illness claim, while if you make an Income Protection claim you may need a statement from your employer or proof of registration with Centrelink. You may also need to undergo additional medical examinations as part of the claims assessment process.


What are some of the key exclusions of CommInsure life insurance?

Just as with any other type of life insurance, there are certain situations and circumstances where your CommInsure claim won’t be paid, such as if:

  • It is caused by a pre-existing condition
  • It is caused by suicide, attempted suicide or self-inflicted injury
  • It arises as a result of war
  • It is caused by substance use or dependency, for example drug or alcohol addiction
  • It arises due to your participation in any illegal activity
  • You have been living outside Australia for more than 12 consecutive months

Other specific exclusions apply to different Life Insurance policies. For example:

  • No Critical Illness benefit is payable if you die within 30 days of being diagnosed with or suffering a critical illness
  • With Bill Protection cover, no unemployment benefit will be paid if your unemployment is voluntary

Read the PDS for more information on the general exclusions that apply to your policy.

Why Choose Comminsure?

CommInsure Life Insurance is continuing a proud history in providing personal insurance products to the Australian public. Comminsures competitive product range with comprehensive benefits and options allows their products to be tailored to a great range of customers needs. Tragedy can strike at any moment to anybody but you can prevent the financial devastation from spreading if you take action to protect yourself and your loved ones now.

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2 Responses

  1. Default Gravatar
    thonyJuly 11, 2017

    Is CommInsure part of Colonial Mutual Life Assurance Society?

    • Staff
      JhezelynJuly 12, 2017Staff

      Hi Thony,

      Thanks for your comment.

      As per checking, CommInsure is a registered business name of the Colonial Mutual Life Assurance Society Limited and Commonwealth Insurance Limited.

      Regards,
      Jhezelyn

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