Car service history

What to do when you want to check the service history of your next car.

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Before buying a used car, you should check its service history. This will let you know if there’s any finance owing on it, whether it’s been reported as stolen, if the odometer might not be accurate and any other deal-breakers you should be aware of before buying.

The used car market is largely buyer beware, meaning you as the buyer take on the responsibility of checking over the used car and ensuring that everything’s up to scratch.

Read our guide to find out how to check the service history of the car you want to buy and help ensure you get a good deal.


How to find a car’s service history

If the car still has finance owing on it, the seller probably shouldn’t be selling it, especially not without letting you know first. This doesn’t mean they won’t try. Checking for outstanding finance through a Register of Encumbered Vehicles (REVS) check is one part of a car history check and looking at its service history is the other.

  • Free REVS check: This only shows whether there is any finance owing on the car. See our step-by-step guide to find out how you can do a free search. If you don’t want to do it yourself, you can pay a nominal fee to have an agency do it for you as part of a full service history check.
  • Free service history check: This will reveal the car’s service history, specifically where it has been repaired and what work has been done. You can check it for free, but this will only show you when a vehicle has been repaired at a National Vehicle Security Register (NVSR) workshop. If it comes up clean, it might simply mean that it’s been repaired elsewhere.

As such, the easiest and most secure option is generally to pay an agency to do a full check for you before buying. Some agencies will charge a one-off fee, while others will offer a car history check, and other services, as part of a subscription package.

What does a car’s service history look like?

A car’s service history can show:

  • REVS check results
  • Whether the car has been listed as stolen
  • Whether the car has been previously written off as a result of damage
  • Whether the odometer reading is accurate, or whether it may have been wound back
  • A log of previous repairs
  • Previous sales history and how many times the car has changed hands

For example, depending on the provider, a service history check might look like this:

DateOdometer readingWork done
15 September 201360,000kmFull inspection, oil changed, tires rotated
1 January 201465,000kmCar registration changed from QLD to NSW
2 January 201465,001kmFull inspection, replaced drive belt

You can also get added services, such as a valuation of the car, included in the car history check. Considering that the vast majority of Australians loathe the idea of haggling for a car, getting the full history is a wise move.

Red flags to look out for

Some things should be considered a deal-breaker, or should at least warrant an enormous price reduction:

  • Has the car been previously written off? This means that it was decided that repairs would cost more than the car is worth. If a car has been previously written off, but is now sitting before you in the hands of a salesman, there’s a good chance it has some invisible damage or very shoddy repairs.
  • Is it stolen? Buying a car from a thief is a good way to get robbed on price.
  • Has the odometer been rolled back? This is near-ironclad proof that the seller is trying to gouge you.
  • Is it poorly maintained? If the car has a poor service history then it’s a long way from good as new.

Finding out a car’s service history can reveal to you the state of the car and its current value. Getting these checks done along with following a used car buying checklist can help ensure you get value for money and help you avoid driving away with a poorly maintained, possibly stolen lemon that’s been trumped up by a shady salesman.

Compare used car loans available below

Updated October 23rd, 2019
$
Name Product Interest Rate (p.a.) Comparison Rate (p.a.) Min Loan Amount Loan Term Application Fee Monthly Service Fee Monthly Repayment
From 4.79% (fixed)
5.34%
$10,000
1 to 7 years
$400
$0
You'll receive a fixed rate of 4.79% p.a. with a comparison rate of 5.34% p.a.
Get access to over 20 providers to fund a new or used car.

6.69% (fixed)
7.04%
$2,000
1 to 5 years
$250
$0
You'll receive a fixed rate of 6.69% p.a.
Benefit from this competitive rate by securing the loan with a vehicle up to 6 years old. Use this flexible loan for any purpose.
6.99% (fixed)
8.1%
$5,000
1 to 7 years
$295
$10
You'll receive a fixed rate of 6.99% p.a.
Apply for a loan from $5,000 to finance a new or used car. Flexible repayments and options to finance a classic car.
5.49% (fixed)
5.73%
$25,000
1 to 7 years
$175
$0
You'll receive a fixed rate of 5.49% p.a.
Take advantage of a competitive rate, pre-approval and no early repayment fees when you finance a car under two years old.
From 5.19% (fixed)
6.08%
$5,000
3 to 7 years
$655 (Includes PPSR registration and private sale fee, if applicable)
$0
You'll receive a personalised interest rate from 5.19% p.a. to 5.69% p.a. based on your risk profile
A flexible car loan from $5,000 - $50,000 with personalised rates and rewards for strong credit customers.

From 6.99% (fixed)
7.7%
$5,000
1 to 7 years
$499
$0
You'll receive a fixed rate from 6.99% p.a.
Finance a used car with NRMA and benefit from a fixed rate term and no monthly fees. Pre-approval available within 5 business hours.
8.49% (fixed)
9.67%
$10,000
1 to 7 years
$250
$12
You'll receive a fixed rate of 8.49% p.a.
Finance a new or used car and benefit from convenient features for car buyers including a car search tool and the option to borrow extra for on-road costs.
From 8.49% (fixed)
9.6%
$3,000
1 to 5 years
$195
$12
You'll receive a fixed rate from 8.49% p.a. based on the value of your car
Get a competitive rate and apply for a larger loan up to $80,000 when you attach a new or used car as security to the loan.

Compare up to 4 providers

Picture: Shutterstock

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You'll receive a fixed rate of 5.49% p.a.
A low minimum borrowing amount of $2,000 that you can use to purchase a new car or one up to two years old.

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Latitude New and Used Car Loan

You'll receive a fixed rate of 6.99% p.a.
Apply for a loan from $5,000 to finance a new or used car. Flexible repayments and options to finance a classic car.

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Beyond Bank Low Rate Car Loan "Special Offer"

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Take advantage of a competitive rate, pre-approval and no early repayment fees when you finance a car under two years old.

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RACV New Car Loans

You'll receive a fixed rate from 5.69% p.a.
A larger loan of $5,000 or more to help you buy a new or used car. 5-hour pre approval available and no ongoing fees. Note: Product only available to residents of Victoria.

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