TPG Broadband | NBN and ADSL Plans

TPG broadband is one of the biggest players in the Australian ISP scene. It offers a variety of packages with a strong focus on "unlimited" offerings.

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What services does TPG offer?

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TPG broadband has grown to become one of the country's largest Internet Service providers. It offers a full suite of broadband services in areas served by the NBN, as well as ADSL services in most other locations, and has a large emphasis on offering "unlimited" data quotas.


How much does TPG Broadband cost?

TPG offers plans across a very wide variety of configurations, depending on the connection type and desired contract length.

ADSL2+ plans on TPG’s own infrastructure are available for either 12 or 18 month contract terms, but altering the contract term does not bring a specific discount into play. If you don’t want a phone line of any sort, TPG also offers Naked ADSL2+ plans on 6 or 18 month terms.

If you bundle ADSL2+ with a phone line from TPG, contracts are available for either 6 or 24 month terms. Signing up for the longer period there brings with it a reduced setup cost, but does not affect monthly pricing.

If you live outside TPG’s own infrastructure, TPG offers what it calls "off net" ADSL2+ plans on 6 month contract terms.

TPG offers its own fibre to the building (FTTB) product to selected locations on 6 or 18 month contract terms. A $99.95 setup fee applies if you opt for the 6 month term, but otherwise pricing is identical on either contract setup.

On the NBN front, plans are available on a month to month basis with a $99.95 setup fee, or 18 month contract with no setup fee.


What additional services are included?

What voice options are provided?

TPG provides a range of bundles including phone provisioning alongside its standalone and Naked ADSL2+ plans. For those bundles it depends on your monthly spend, with lower priced ($39.99-$59.99) bundles operating on a straight pay as you go basis, while the higher tier bundles offer unlimited local, national and 13/300 calls. Some higher tiers start adding in international and calling minutes to the mix.

In the NBN space, the unlimited data bundle works on a pay as you go basis for calls, but all other bundles provide unlimited local and national calls, with the highest tier XXL plan also offering unlimited Australian mobile calls as well. The Fibre To The Building plans offer unlimited local and national calls, as well as 100 provided international calling minutes.

What TV and movie options are provided?

TPG provides an IPTV offering for customers on its own ADSL2+ network free of charge. This provides standard definition broadcasts from Al Jazeera, Bloomberg, Channel NewsAsia, France 24, Russia Today, Deutsche Welle, Hungarian TV, Indonesian TV, Phoenix Infonews Channel, TRT, Thai TV5, TV5 Monde, VOA and Cuba Vision.

What happens if I exceed my monthly download limit?

Many of TPG’s plans offer unlimited data, where you can’t by definition exceed your download limit, although acceptable usage policies may apply. For those plans with a download limit, you’ll be speed limited ("shaped") for the rest of your month. Depending on your plan, that could dip as low as 128K down and 64K up.


Pros and cons

Pros

  • Huge variety of plans TPG’s plans cross all types of connection possibilities, depending on your location, and multiple term lengths, giving them a lot of flexibility.
  • IPTV is free. TPG doesn’t charge an additional fee for its IPTV service.
  • Includes Naked Options. For ADSL customers, if you don’t feel the need for a landline connection, you can omit one entirely.

Cons

  • Some plans want you to waive the Customer Service Guarantee. Dropping the CSG allows TPG to drop prices to customers, but could also allow for poorer service resolution, which you would agree to upfront.
  • Quota plans use peak/off-peak timing. This isn’t an issue for unlimited plans, but if your plan of choice has a quota, it’s going to be split between off-peak and peak hours. If you don’t use the Web much overnight, you may not get the full value of these plans.
  • No Tasmanian ADSL coverage. TPG doesn’t offer ADSL deals, either on its own network or on an off-network basis in Tasmania at all.

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34 Responses to TPG Broadband | NBN and ADSL Plans

  1. Default Gravatar
    Eugene | November 22, 2016

    We have been with our current ISP Westnet for over 10 years so would ideally like to retain the same email address (it is on so many things). Can we still keep this email address given Westnet now fall under TPG?

    • Staff
      Brodie | November 23, 2016

      Hi Eugene,

      Unfortunately, you will have to remain a Westnet customer in some form to retain your email address. You can sign up to a cheap service through Westnet and essentially pay to keep your email address, but I would recommend contacting Westnet support for advice on the best option 1300 786 068.

      Thanks,
      Brodie

  2. Default Gravatar
    Eugene | November 22, 2016

    Hi,
    What is the difference between TPG NBN XL Unlimited and TPG NBN XXL Unlimited. The details seem to suggest speeds and everything else is the same. Also the 18 month and 1 month plan for each cost the same so what is the benefit of an 18 month plan?

    • Staff
      Jason | November 23, 2016

      Hi Eugene,

      Thank you for your enquiry.

      Both bundles offer the same maximum connection speed at the same NBN tier. The difference was in their included call packages. While the TPG NBN XL bundle offers 100 minutes of international calls, the TPG NBN XXL bundle includes all the features and benefits of TPG NBN XL bundle plus additional benefits such as unlimited national calls to mobile phones, unlimited international calls to Canada, China, France, Germany, Greece, Hong Kong, Malaysia, Singapore, Taiwan, United Kingdom and United States of America and 500 minutes of international call to India.
      The 1 month plan has an additional setup fee of $99.95 while the 18 month plan waives the setup fee. You may click ‘View Details’ on your preferred plan then click the ‘Fees’ tab to get more details about the plan fees.
      Please click this link to sign up for an NBN plan or to get in touch with TPG.

      Cheers,
      Jason

  3. Default Gravatar
    Bill | October 3, 2016

    Can I get a system that gives me access to subs on demand,iview abc.and / Foxtel programmes through an nbn. Connection

    • Staff
      Brodie | October 10, 2016

      HI Bill,

      Just to clarify, are you looking for hardware that offers you on-demand streaming services, or a sufficient internet connection to stream those services?

      Thanks,
      Brodie

  4. Default Gravatar
    Cassandra | September 13, 2016

    Hi
    Can you give me a price for NBN we have 2 offices one in Darwin and one in Alice Springs, We are a business.
    Regards
    Cassandra

    • Staff
      Chester | September 14, 2016

      Hello Cassandra

      Thanks for your question.

      Please be advice that you have come thru Finder.com.au we are a financial comparison and general information website. In order to check the availability of your NBN service in your area you may contact your preferred NBN service provider for business or you may use this link to compare the available NBN service providers that you may use for your business https://www.finder.com.au/nbn-tracker/sa/8DRW for Darwin and https://www.finder.com.au/nbn-tracker/sa/8ALS for Alice Springs.

      I hope this helps.

      Cheers!
      Chester

  5. Default Gravatar
    | July 21, 2016

    Hi, we will be moving to existing address Cranbourne East,but according to your NBN tracker it doesn’t exist. I was wondering what is the connection time frame?

    • Staff
      Anndy | July 28, 2016

      Hi Steve,

      Thanks for your comment.

      Please note that finder.com.au is a financial comparison and information service and we don’t represent NBN.

      If you can’t find your address on our tracker, I suggest that you directly call NBN to inquire about the progress of their work in your area.

      Cheers,
      Anndy

  6. Default Gravatar
    07 | July 10, 2016

    When can I expect NBN?

    • Staff
      May | July 10, 2016

      Hi there,

      Thanks for your question.

      I’d encourage you to enter your address into our NBN tracker and you’ll be able to find information as to the status of NBN if it’s available in your area or not.

      Cheers,
      May

  7. Default Gravatar
    | May 1, 2016

    Are there phone plans that bundle broadband, fixed phone and mobiles? Will it work on the NBN when it eventually becomes available.

  8. Default Gravatar
    Rod | April 26, 2016

    Hello, do you know when i am able to connect to the NBN with you ?
    I live at Levillain Retreat in Geographe, WA 6280
    Do you know what speeds i can expect?
    Many thanks…

    • Staff
      Brodie | April 27, 2016

      Hi Rod,

      I would recommend entering your address into our NBN tracker here.

      That will let you know what providers are available in your area.

      Thanks,
      Brodie

  9. Default Gravatar
    margaret | March 28, 2016

    when will NBN be available in the following areas:
    X Brodie Street, Rydalmere 2116
    X Jura Crescent, Winmalee 2777

    • Staff
      Kenneth | March 31, 2016

      Hi Margret,

      We’ve removed the street number for the addresses you’ve asked about for privacy reasons.

      According to the latest nbn 3 year construction plan:

      • Rydalmere: parts of Rydalmere will begin construction in the first half of 2018
      • Winmalee: parts of Winmalee will begin construction by June this year and areas will progressively switched on until the first half of 2018

      You can sign up to our rollout notifications service to notified when your addresses enter into different stages of the rollout.

      Thanks,
      Ken

  10. Default Gravatar
    arup | March 24, 2016

    when NBN will be provided in kelvin grove brisbane QLD 4059

    • Staff
      Kenneth | March 31, 2016

      Hi arup,

      According to the latest nbn 3 year construction plan:

      • Kelvin Grove: parts of Kelvin Grove will begin construction by June this year and areas will progressively switched on until the first half of 2018

      You can sign up to our rollout notifications service to notified when your addresses enter into different stages of the rollout.

      Thanks,
      Ken

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