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Is the Jetstar credit card aligned with any of the Financial institutions? When paying money back onto any expenditure of using a card where do you go to make payment?
And, most importantly, can payment onto the card be made in person in a face to face transaction? (I WILL NOT be giving out any of my bank details for any direct debits. In my employment I am aware of too many horror stories of direct debits going wrong/bank details accessed. There literally is no such thing as secure bank details.)
Hi Dale,
Thanks for your question.
There a number of ways you can pay your Jetstar credit card bills:
1. Direct Debit – Automatically pay your card account every month by the due date, from the bank account of your choice. With this flexible option you can choose to pay any amount equal to, or greater than the minimum payment due.
But since Direct Debit is not your first option, you may consider the other three ways below:
2. BPAY – This can be done through phone or internet banking (directly from your bank). Your reference number is your 16-digit card number (which is the same as the account number printed on your statement) and the biller code is 423343.
3. Post/Mail – Enclose your completed payment slip from your monthly statement and mail with your cheque (no notes or coins accepted) and mail to GPO Box 4690 Sydney NSW 2001. Please make the cheque payable to Card Services and include your account number.
4. Post Office – For payment made at any other Australia Post office using cash or EFTPOS, please allow 48 hours for the payment to reach your account. When paying by cheque at any Australia Post office please allow six business days for the cheque to clear. However, funds will be considered received the day the cheque is deposited. A $2 over the counter transaction fee is applicable to all cash, EFTPOS or cheque payments made at Australia Post.
Hope this helps.
Cheers,
May
How to subscribe to Jetstar’s mileage?
Hi Yves,
Thanks for your question.
Jetstar rewards program is actually different from other rewards or frequent flyer programs. If you wish to earn Jetstar Dollars, you may need to use the Jetstar MasterCard or Platinum MasterCard.
Meantime, since Jetstar is part of Qantas, you also have the option to join the Qantas Frequent Flyer Program and accumulate Qantas points under that program using your Jetstar credit card.
Cheers,
May
I received a voucher via email and accidently deleted it, how do I get another one or view my voucher online please
Hi Toni,
Thanks for your question.
If you haven’t emptied your email inbox trash folder, you might be able to retrieve it from there.
Otherwise, you might need to contact Qantas Frequent Flyer on 13 13 13 for assistance.
Cheers,
Sally
I want to buy a Jetstar MasterCard for $59.
I understand that if I do so and purchase Jetstar flights with the card there is no transaction fee.
Is this also the case if I purchase say two tickets. My self and partner?
Hi Ron,
Thanks for your question.
As long as the booking is made through the Jetstar website (rather than a third-party website), then you will not be charged a booking fee when purchasing Jetstar flights with your Jetstar MasterCard.
For further information on the fees, rates and features associated with the card, please see our Jetstar MasterCard review page.
Please ensure to revisit the relevant product disclosure statement and terms and conditions to ensure that you got everything covered on your transactions.
I hope this has helped.
Cheers,
Sally
I want to get a Jetstar platinum card however I don’t have any yet previous transactions with you guys, is it possible guys?
thanks and more power!!
Hi John,
Thanks for your question.
While you do not need to have flown or made a purchase through Jetstar to apply for the card, there are some other eligibility requirements that you will need to meet to apply. You can view these eligibility requirements on our guide to the Jetstar Platinum Card. Please ensure to review the relevant product disclosure statement and terms and conditions to ensure that you got everything covered on your transactions.
I hope this has helped.
Thanks,
Sally