Youi Business Insurance

Protect Your Business with Youi Liability Insurance

Running a business comes with many risks attached, so it’s crucial that you have adequate insurance cover in place to provide the financial protection you need. Youi Business Liability Insurance is designed for tradespeople and provides cover for your business when it is liable for compensation or damages following personal injury or property damage to a third party.

With a focus on customer service, Youi prides itself on asking more questions so that it can create policies tailor-made to suit the needs of its customers. A subsidiary of OUTsurance International Holdings Pty Limited, Youi underwrites all its own policies.

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Youi Business Insurance Cover Options

Youi Business Liability Insurance offers important financial protection for a wide range of business owners. If an incident in connection with your business activities leads to someone else suffering a bodily injury or damage to their property, the policy is designed to cover your business’ legal liability.

Cover is included for your legal and defence costs, as well as for any damages and compensation you are required to pay. Protection is also included for loss or damage to the property of your customers which is in your care.

StandardOptionalNot Covered
Business LiabilityMoneyBusiness Premises and Equipment
Consumer Protection (QLD Electricians Only)Business ItemsBroken Glass
Warranty (VIC Plumbers Only)Stock in TradeMachinery/Electronic Breakdown
Goods in Transit
Business Interruption
Consequential Loss
Tax Audit
Employee Dishonesty
Professional Indemnity
Personal Accident
Workers Compensation
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Youi Business Insurance Levels of Cover

The following benefits are included as standard in Youi Business Liability Insurance:

  • Business Liability. If an incident relating to the activities of your business occurs during the contract period and leads to bodily injury or property damage to a third party, this benefit provides cover for the cost of your legal and defence expenses, as well as any damages or compensation for which you are deemed legally liable. If you have care, custody or control of customer's property which suffers loss or damage, $25,000 of cover is included as well.
  • Consumer Protection. This cover is provided for electrical work undertaken in Queensland under Electrical Safety Regulation 2002. It covers your legal liability to pay compensation following any defect or non-completed work for which a certificate of test is required. It also covers your trade practices liability, your legal liability for consequential financial loss from a certificate of test that you issue, and your legal liability for consequential financial loss from incorrect advice, design or installation by you. The maximum amount payable during a contract under this cover is $5 million.
  • Warranty. This cover applies to licensed plumbing work in Victoria under Licensed Plumbers General Insurance Order 2002. It covers:
  • the cost of rectifying plumbing work due to a defect
  • your legal liability relating to plumbing work that contravenes specific sections (18, 29, 34, 60 or 6)1 of Schedule 2 of the Competition and Consumer Act 2010 (Cth) or Section 9, 11 or 12 of the Fair Trading Act 1999 (Vic)
  • your legal liability to pay compensation when a building owner suffers consequential financial loss due to a defect in or non-completion of plumbing work
  • your legal liability to pay compensation due to the non-completion of domestic plumbing work

The following benefits are available as optional extras on a Youi Business Liability Insurance policy:

  • Money. This benefit covers loss or damage to your business’ money anywhere in Australia, including while it is in transit or at your home or office.
  • Business items. This benefit covers loss or damage to your business items while they are anywhere in Australia or New Zealand, or while they are in any other country (as long as your overseas stay doesn’t exceed 45 days)
  • Stock in trade. This covers loss or damage to stock at your business premises or in transit to or from your business premises. Cover is available for accident, fire, theft and deterioration of refrigerated stock.Back to top

General Exclusions

A claim under your Youi Business Liability Insurance will not be paid if:

  • It is for an incident which occurred before cover commenced
  • It relates to your dishonest, fraudulent, malicious or unlawful conduct
  • It is caused by any conduct intended to cause personal injury or property damage
  • It arises in relation to the ownership, possession, or operation of any vehicle which is required to be registered by law
  • It relates to the ownership, maintenance or operation of aircraft, hovercraft, airports, dams, reservoirs, railways or amusement parks
  • It relates to the operation of docks or public wharves
  • It arises due to any demolition work
  • It relates to the disposal of toxic waste or land fill activities
  • It arises due to an act of terrorism or war
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How Much Does Youi Business Insurance Cost?

The cost of your Youi Business Liability Insurance premiums is influenced by a range of factors, including:

  • The level of cover you choose. Including extra benefits in your cover will obviously increase the cost of premiums.
  • Your payment method. Contact Youi for information on the cheapest premium payment method.
  • Your claims history. The insurer will consider any prior claims you have made when developing your business’ risk profile.
  • Any admin costs, taxes and government charges that may apply.
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Making a Claim

When you need to lodge a claim, Youi operates a 24/7 emergency claims assistance line. If you wish to make a claim on your Youi Business Liability Insurance policy, take note that each claim can only relate to one incident - separate claims will need to be filed for each incident. At all times, including after an incident, it’s essential that you take all reasonable steps to prevent or reduce liability or loss.

You’ll need to allow Youi to inspect any damaged goods or property you are claiming for, while you’ll also need to report relevant incidents (eg theft) to the police within 24 hours and obtain an incident number.

Finally, remember to never admit any liability or blame following an incident, and make sure to promptly provide any information or supporting documentation Youi requests in order to process your claim.

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FAQs

Q. Do I need to supply an ABN to take out cover?

  • A. Yes. Youi requires your ABN in order to identify your business.

Q. What cover limits are available?

  • A. Youi offers a choice of three different limits of liability cover: $5 million, $10 million and $20 million.

Q. Can I choose the excess I have to pay?

  • A. Youi may offer you the option of choosing your basic excess amount - this will have a bearing on the cost of your insurance premiums. An additional excess may also apply to claims in certain circumstances.

Q. Does this policy include any personal accident insurance cover?

  • A. No. Personal accident insurance is not included in Youi Business Liability Insurance.

Q. Will I be covered against loss resulting from employee dishonesty?

  • A. No. This is not covered by this particular policy.

Q. Is there a cooling-off period?

  • A. Yes. In the first 20 calendar days following the policy start or renewal date you can cancel your policy and receive a full refund of your premiums.

Q. Who can I contact during a claim?

  • A. Once you have begun a claim, Youi will assign a dedicated claims adviser to handle your claim from start to finish.

Q. Who underwrites Youi’s insurance policies?

  • A. Youi underwrites its own policies. The insurer is a subsidiary of OUTsurance International Holdings Pty Limited, which is part of the Rand Merchant Insurance Holdings (RMIH) Group.

Q. Does Youi offer any other types of business insurance?

  • A. No. Youi’s only business policy is Business Liability Insurance.

Youi Business Liability Insurance can provide critical financial protection for you and your business when the unexpected occurs. Compare this policy with other business insurance options at finder.com.au today.

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