Youi business insurance review

Youi business insurance is good if you want flexible options, up to $20 million in liability cover and 24-hour claims.

Youi

Key takeaways

  • Youi offers flexible excess payments and up to $20 million in liability cover.
  • Lodge claims 24 hours a day; check specific exclusions like employee dishonesty.
  • Customise your policy with optional extras such as money or business items cover.

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What features are included?

The following benefits are included as standard with Youi Small Business Insurance:

  • Public and Products Liability. If an incident relating to the activities of your business occurs during the contract period and leads to bodily injury or property damage to a third party, this benefit provides cover for the cost of your legal and defence expenses, as well as any damages or compensation for which you are deemed legally liable. If you have care, custody or control of customer's property which suffers loss or damage, up to $250,000 of cover per claim is included as well.
  • Cover levels. Choose from one of three cover levels: $5 million, $10 million and $20 million.
  • Queensland Electrical Contractors Cover (Consumer Protection). This cover is provided for electrical work undertaken in Queensland under Electrical Safety Act 2002 or the Electrical Safety Regulation 2013. It covers your legal liability to pay compensation following any defect or non-completed work for which a certificate of test is required. It also covers your trade practices liability, your legal liability for consequential financial loss from a certificate of test that you issue, and your legal liability for consequential financial loss from incorrect advice, design or installation by you. The maximum amount payable during a contract period under this cover is $5,000,000.
  • Victorian Plumbers Warranty Cover (Warranty). This cover applies to licensed plumbing work in Victoria under Licensed Plumbers General Insurance Order 2002. It covers:
  • The cost of rectifying plumbing work due to a defect
  • Your legal liability relating to plumbing work that contravenes specific sections (18, 29, 34, 60 or 61) of Schedule 2 of the Competition and Consumer Act 2010 (Cth) or Section 9, 11 or 12 of the Fair Trading Act 1999 (Vic)
  • Your legal liability to pay compensation when a building owner suffers consequential financial loss due to a defect in or non-completion of plumbing work
  • Your legal liability to pay compensation due to the non-completion of domestic plumbing work

What are the policy's optional extras?

The following benefits are available as optional extras on a Youi Small Business Insurance policy:

  • Money. This benefit covers loss or damage to your business' money, including while it is in transit or at your home or office.
  • Business items.This optional benefit covers loss or damage to your portable business items globally, up to the amount shown on your policy schedule. Items valued over $2,500 need to be listed on your policy schedule as High Value Business Items. For items worth more than $2,500, there is an option to nominate an additional insured value and note the item on the policy schedule as a High Value Business Item.
  • Business Property Damage. This covers loss or damage to stock at your business premises or in transit to or from your business premises. Cover is available for loss or damage caused by an accident, fire, flood, theft and deterioration of refrigerated stock.
  • Glass. This opitional extra covers loss or damange to glass, which you are legally responsible at the business premises. Loss or damage to glass occurs where a facture extends through the enture thickness of the glass and the film.
  • Business Interruption. This covers loss in gross profit, increased costs of working and claim-related professional fees and charges, if your business is interrupted as a direct result of an insured incident.
  • Tax Audit.If your business is investigated or audited by an authority, Youi provides cover for the reasonable professional fees and charges you incur.
  • Professional Indemnity. If you or your business provides specialist advice or services, this optional extra provides cover for civil liability claims and inquiries made against you or your business.

What won't Youi cover?

A claim under your Youi Small Business Insurance may not be paid for various reasons including if,

  • The incident occurred before cover commenced
  • It relates to your dishonest, fraudulent or unlawful conduct
  • It is caused by conduct intended to cause personal injury or property damage
  • It arises in relation to the ownership or operation of any vehicle which needs to be registered by law
  • It relates to the ownership or operation of aircraft, airports, dams, reservoirs, railways or amusement parks
  • It relates to the operation of docks or public wharves
  • It arises due to any demolition work
  • It relates to the disposal of toxic waste or land fill activities
  • It arises due to an act of terrorism or war

How Much Does Youi Business Insurance Cost?

The cost of your Youi Small Business Insurance premiums is influenced by a range of factors, including:

  • The level of cover you choose. Including extra benefits in your cover will obviously increase the cost of premiums.
  • Your payment method. Contact Youi for information on the cheapest premium payment method.
  • Your claims history. The insurer will consider any prior claims you have made when developing your business' risk profile.
  • Any admin costs, taxes and government charges that may apply.

Making a Claim

When you need to lodge a claim, Youi operates a 24/7 emergency claims assistance line. If you wish to make a claim on your Youi Small Business Insurance policy, take note that each claim can only relate to one incident - separate claims will need to be filed for each incident.

You'll need to allow Youi to inspect any damaged goods or property you are claiming for, while you'll also need to report relevant incidents (theft, for example) to the police as soon as becoming aware of the incident.

Finally, make sure to provide any information or supporting documentation Youi requests in order to process your claim.

FAQs

Alex Reid's headshot

Alex Reid is Finder’s business insurance cadet. He has a Master of Marketing from the University of Technology Sydney, with a background in business and sales. When not writing about business insurance for Finder he's a keen scuba diver, recently completed his 200th hour underwater and his PADI Divemaster certification. Before working at Finder he lived in Hangzhou China, where he studied Mandarin and Chinese culture. See full bio

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2 Responses

    Lucy's avatar
    LucyMay 2, 2024

    Do you offer small business cover for a sole trader, house cleaning residential/domestic cleaning?

      Angus Kidman's headshotFinder
      AngusSeptember 24, 2024Finder

      Hi Lucy, Provided you have an ABN, you should be able to apply for this policy. You might want to compare other business insurance options to find the best match for your needs.

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