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2 Responses

  1. Default Gravatar
    JohnMarch 20, 2019

    I wish to know how I can upgrade my frequent flyer membership details e.g., new email address.

    • Avatarfinder Customer Care
      NikkiMarch 21, 2019Staff

      Hi John,

      Thanks for getting in touch! To update your frequent flyer membership details, visit the Velocity website and follow the steps below:
      Step 1: Log in to your Velocity Account.
      Step 2: Select the ‘My Details’ tab on the left hand side.
      Step 3: Follow the steps and fill in the appropriate fields to update your details.

      Important Information: If you wish to change your date of birth, you will need to contact the Membership Contact Centre.

      Hope this was helpful. Don’t hesitate to message us back if you have more questions.


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