Was this content helpful to you? No  Yes

Related Posts

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use, Disclaimer & Privacy Policy and Privacy & Cookies Policy.

2 Responses

  1. Default Gravatar
    JohnMarch 20, 2019

    I wish to know how I can upgrade my frequent flyer membership details e.g., new email address.

    • Avatarfinder Customer Care
      NikkiMarch 21, 2019Staff

      Hi John,

      Thanks for getting in touch! To update your frequent flyer membership details, visit the Velocity website and follow the steps below:
      Step 1: Log in to your Velocity Account.
      Step 2: Select the ‘My Details’ tab on the left hand side.
      Step 3: Follow the steps and fill in the appropriate fields to update your details.

      Important Information: If you wish to change your date of birth, you will need to contact the Membership Contact Centre.

      Hope this was helpful. Don’t hesitate to message us back if you have more questions.

      Best,
      Nikki

Ask a question
Go to site