How to transfer your Velocity Frequent Flyer Points to family members

Information verified correct on October 21st, 2016

Discover how to transfer and pool your Velocity Frequent Flyer Points to share the rewards with your family.

Whether you’re looking to give away points that are going unused or combine points to cut costs for your next holiday, there are many ways you can share the benefit of your Velocity Points with your family. Read on to learn how to transfer and pool points and access a number of exclusive family perks.

Transferring Velocity Points to family members

Velocity allows you to transfer your points to an eligible family member up to four times per membership year. You can send between 5,000 and 100,000 Points per transfer.

According to the Velocity terms and conditions, an eligible family member refers to:

  • Husband/wife
  • Domestic partner/de facto
  • Parent/child
  • Brother/sister
  • Grandparent/grandchild
  • Son/daughter-in-law
  • Brother/sister-in-law
  • Father/mother-in-law
  • Uncle/aunt
  • Nephew/niece
  • First cousin,
  • Any foster, step or adopted relationship in any of these categories

How can I transfer the points?

Transferring Points Online.

  1. Simply log in to your Velocity Account and click on the "Points Transfer" button on the left hand side of your screen.
  2. Select a pooling option (points or points and Status credits).
  3. Provide the name and membership number of the family member nominated as a beneficiary.
  4. Confirm all the details and accept the terms and conditions.
  5. repeat this process for all other family members.

Transferring Points over the Phone.

You can contact the Membership Contact Centre to organise a points transfer over the phone, but this will incur a $20 fee.

Making sure you're family pooling the right way

family-poolingIf you and your family are all Velocity Frequent Flyers, you can combine (or pool) your Points and Status Credits within the same account to maximise the value of your points. A family pool can consist of a total of six family members who live at the same address. Only two members can be 18 years or over and up to four members can be 17 years of age and younger. You’ll need to assign one member as the main beneficiary who will hold the points.

To ensure all Points and Status Credits are pooled to the main beneficiary’s account, the pooling relationships must be set up before you take your flight. Once you’ve transferred points to a beneficiary, they can’t be reversed.

You can set up a Family Pool by following these steps:

  1. Log in to your Velocity account.
  2. Select “Family Pooling” on the left hand side of the screen.
  3. Select a pooling option (points or points and Status Credits).
  4. Provide the name and membership number of the family member nominated as a beneficiary.
  5. Confirm all the details and accept the terms and conditions.

Repeat this process for all other family members.

What’s the value in family transfers or family pooling?

There are many ways you can benefit from family transfers and pooling. For example, say that you and your partner are looking to go on a holiday and will be splitting the costs. If you have saved up a high number of points but your partner hasn’t, transferring some of your Velocity Points to their account could help cut travel costs for both of you.

Similarly, you could also save on travel expenses if your family pools Velocity Points and shares the rewards. This way, if one member doesn’t have enough points to redeem a flight or reward, you can combine your rewards to cover and make greater combined savings for the whole family.

Family transfers and pooling can be a worthwhile way to manage your Velocity Frequent Flyer Points. Regardless of whether you’d like to treat a loved one with the gift of your Points or reduce family holiday costs, there are many ways you can make Points transfers and pooling work for you.

Sally McMullen

Sally McMullen is a journalist at finder.com.au who is a credit cards, frequent flyer and travel money expert by day and music maven by night.

Was this content helpful to you? No  Yes

Related Posts

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

Ask a question